About Salesforce Sales Cloud

Grow your revenue and profits with intelligent sales automation with Sales Cloud. Help every rep be more efficient. Close more deals. Collect cash faster. Boost growth and profit with intelligent automation and integrated tools from Sales Cloud. This Salesforce platform has CRM capabilities that include lead management, marketing automation, and contact management. These applications help organizations to manage customer accounts, track sales leads, conduct and monitor marketing campaigns and provide service post-sale. Salesforce Lightning Experience is upgraded CRM version of Sales Cloud that streamlines the sales process by allowing any sales rep to generate and follow-up on leads, manage account activity, track the status of each campaign, and create reports without hassle. With Salesforce for Outlook, users can synchronize contacts, calendars, emails, and tasks in both applications without interrupting any business process. Salesforce Sales Cloud for small businesses allows users to manage contacts, track sales deals, manage tasks and events, harvest leads, and track performance. The sales cloud enterprise edition layers in call scripts, team-selling functionality, business workflow, setup approval and automation, custom applications, API integrations, and more. The Salesforce CRM solution is available only for software-as-a-service (SaaS) deployment. In addition, this Salesforce app provides a technology stack that covers database and security as well as workflow and user interfaces.
Salesforce Sales Cloud Software - Salesforce dashboard
Salesforce Sales Cloud Software - Salesforce sales rep dashboard
Salesforce Sales Cloud Software - Salesforce team forecasting
Salesforce Sales Cloud Software - Salesforce opportunities/leads
Salesforce Sales Cloud Software - Salesforce mobile interface
Salesforce Sales Cloud video
Salesforce Sales Cloud Software - Salesforce dashboard - thumbnail
Salesforce Sales Cloud Software - Salesforce sales rep dashboard - thumbnail
Salesforce Sales Cloud Software - Salesforce team forecasting - thumbnail
Salesforce Sales Cloud Software - Salesforce opportunities/leads - thumbnail
Salesforce Sales Cloud Software - Salesforce mobile interface - thumbnail

Salesforce Sales Cloud pricing

Salesforce Sales Cloud does not have a free version but does offer a free trial.

Starting Price:
Not provided by vendor See pricing details
Free Version:
No
Free trial:
Yes

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Salesforce Sales Cloud Reviews

Feature rating

Value for Money
4.0
Functionality
4.4
Ease of Use
4.0
Customer Support
4.1
5 reviews of 17,834 View all reviews
Kelly Michael
  • Industry: Telecommunications
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
4

5
Reviewed on 11/11/2020

Excellent Features, Wide-Ranging, Enterprise-Level CRM

As I always say, you get what you pay for and that's certainly true with Salesforce. Adding Salesforce to your tech stack is a big investment, but one that will almost certainly pay for itself.

Pros

Salesforce is incredibly robust for automation and capturing data if you have a knowledgeable administrator at the helm of your business. Being able to create different sections (objects), fields, reports and rules in a matter of minutes makes it the best CRM I have ever used.

Cons

In Salesforce, everything is connected, which can often times cause errors or minor issues when making a simple change/addition. The software is getting better at educating users and administrators, but it lacks the full ability to debug easily.

Alternatives Considered

Dynamics 365

Reasons for Choosing Salesforce Sales Cloud

Dynamics was difficult to get a full picture of our business and the UI was not allowing our users to succeed. We needed a software that will continue to evolve and allow us to modernize our business processes.

Switched From

Dynamics 365

Reasons for Switching to Salesforce Sales Cloud

Salesforce had more to offer when it came to reporting and automation.
Simon
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
2
Customer Support
3

4
Reviewed on 11/09/2023

Growth Marketer's perspective of Salesforce

I like how technically advanced Salesforce is. Salesforce is the most superior CRM on the market, but it is incredibly technical, difficult to use, and very expensive to maintain with the cost of subscription and developers. I'd only recommend Salesforce to large enterprise organizations who are past 8 figures annually who are ready to take on the technical burden and have an experienced SFDC Admin in house.

Pros

I like how technically advanced Salesforce is. Salesforce is the most superior CRM on the market, but it is incredibly technical, difficult to use, and very expensive to maintain. I'd only recommend Salesforce to large enterprise organizations.

Cons

Cost, difficulty to use, slow, complex, too much.

Alternatives Considered

HubSpot CRM

Reasons for Switching to Salesforce Sales Cloud

We use both HubSpot and Salesforce. HubSpot is a great tool for marketing automation, Salesforce is a great tool for Sales CRMs.
James
  • Industry: Computer Software
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
3
Ease of Use
3
Customer Support
0

3
Reviewed on 11/09/2023

Salesforce

A helpful workflow and life cycle solution for businesses.

Pros

The stage by stage feature, which for Compliance makes it easy to see where workflows are pending action.

Cons

The overall space is quite 'busy' and important items are sometimes hidden or not easily accessible.

Melissa
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

4
Reviewed on 04/08/2023

SalesForce is one of the Best Sales Process Platform

Finding potential business allies and welcoming them into our fold, complete with contract proposal and negotiation. Additionally, the management of intricate fee plans. Converting leads into opportunities is a breeze, and inexperienced salespeople can quickly grasp the process thanks to the system's tight validation requirements.

Pros

The AppExchange allows Sales Cloud to be rapidly expanded, which is its most valuable feature. Whether it's taking payments, collecting electronic signatures, or integrating a computer telephony system, it's likely that an ISV partner has already constructed what you need.

Cons

It's a pricey product to license and to install because skilled workers are hard to come by. Salesforce as a company is more concerned with making a sale to you than helping you succeed with their product.

Mostafa
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
3
Ease of Use
4
Customer Support
3

4
Reviewed on 07/08/2023

One software linking several departments

Prior this date, I was using the tool occasionally to check some data entered by our account management team, however we are moving now to use it on a daily basis for billing and collections purposes.So far, I see that we can have all necessary data that drives our work easy on a daily basis.

Pros

- Easy to integrate to other systems and save time and reduce human errors.- Linking several departments in one place make the work easy for everyone, and reduce extra communications through other channels.

Cons

Nothing flagged as a dislike for now as the tool seems to satisfy our daily work needs.

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