About Melio

Melio is an accounts payable solution that helps small businesses manage online payments via bank transfers and debit or credit cards. Key features include payment scheduling, automated data synchronization, reporting, invoicing, payment reminders and more. Melio enables employees to manually add vendor or billing details and upload documents or invoice images on a unified platform. It allows administrators to invite accountants or team members from different business units, define role-based permissions and control approval workflows to streamline payment processes. Additionally, the centralized dashboard lets accountants view multiple client accounts and track the status of their payments in real-time. Melio supports integration with QuickBooks, allowing users to automatically schedule payment transactions and synchronize financial data with their accounting systems. The application is available to users for free and a processing fee is charged for credit card transactions. Support is extended via online measures.
Melio Software - Melio payment messages in inbox
Melio Software - Melio clients
Melio Software - Melio add a company account
Melio Software - Melio payment messages in inbox - thumbnail
Melio Software - Melio clients - thumbnail
Melio Software - Melio add a company account - thumbnail

Melio pricing

Melio has a free version and offers a free trial. Melio paid version starts at N/A.

Pricing Details:
Subscription fee: Free Credit card transaction fee: 2.9% Bank transfer or debit card transaction fees: Free
Free Version:
Yes
Free trial:
Yes

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Melio Reviews

Feature rating

Value for Money
4.5
Functionality
4
Ease of Use
4.5
Customer Support
4
5 reviews of 186 View all reviews
George A.
  • Industry: Real Estate
  • Company size: 11-50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/12/2020

Great Software

It has been great overall: saves me a lot of time, great price point, and customer service has reached out to me numerous times to tell me about new functions and to check in.

Pros

The ease of use is incredible. I simply drop one of my invoices into the software and generate a check within seconds. So much easier than writing checks by hand. Melio has saved me hours in productivity.

Cons

I would like more integration into Quickbooks. Also, sometimes when you drop a new vendor's invoice, the software doesn't read it correctly.

Alternatives Considered

Bill.com

Reasons for Switching to Melio

Price point and ease of use.

Response from Melio

Hi George, thank you so much for this wonderful review and for your important feedback. We are so happy to hear Melio is making your life easier and saving you valuable working hours - it's what we're here for! We will pass your input along to the relevant teams and continue to work to make our service even better.
All the best,
Team Melio

Replied 27/12/2020
Ryan rey Y.
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/05/2021

Payment Solution that works

Melio has an excellent customer support and resolves any issues quickly.

Pros

We choose this product since it seamlessly integrates with our accounting software. It also allows us to send paper checks without the hassle of printing and mailing them.

Cons

There is nothing really to dislike about the software with how our company is using it right now. I do hope for a much better interface and a more informative dashboard in the future.

Alternatives Considered

Kareo Billing

Reasons for Choosing Melio

It is integrated with our accounting software. No need to re-enter vendor information on Melio.

Reasons for Switching to Melio

Melio integrates with our accounting software

Response from Melio

Hi Ryan, thank you for taking the time to post this review. We are delighted to hear you find Melio useful and that our customer support team has been able to assist you. We appreciate your detailed feedback and will take it into account as we continue to improve our product and service.
All the best,
Team Melio

Replied 31/05/2021
Bouapha T.
  • Industry: Media Production
  • Company size: 51-200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 17/08/2021

Melio is amazing for small businesses

Pros

I think that it syncs seamlessly with quickbooks and it gives us multiple options of how to pay our vendors.

Cons

We can't do stop payments on our own or change payment method. While your customer support is amazing, I'd like do somethings on my own.

Response from Melio

Hi Bouapha, thank you for taking the time to post this review. We are delighted to hear you find Melio useful and that our customer support team has been able to assist you. We appreciate your detailed feedback and will take it into account as we continue to improve our product and service.
All the best,
Team Melio

Replied 09/09/2021
Angelo C.
  • Industry: Wine & Spirits
  • Company size: 51-200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
3
Ease of Use
3
Customer Support
3

3
Reviewed on 19/08/2021

Good for Small Volume Payment Processing

Overall, Melio has provided a great solution for our business to be able to easily send ACH payments to our vendors. This holds the highest value in their product for us. However, time to deploy new features is often far overdue, and leave the platform feeling lacking most of the time.

Pros

Easy setup and deployment, connection with external accounting system began easily.

Cons

Does not provide a great solution for medium-sized operations that need to batch out large quantities of payments or sorting and balancing this data.

Alternatives Considered

Bill.com

Reasons for Switching to Melio

Cost

Response from Melio

Hi Angelo, thank you for posting your review. We are very happy to hear Melio you find Melio useful. We appreciate your detailed feedback and will take it into account as we continue to improve our product and service.
All the best,
Team Melio

Replied 09/09/2021
Sue R.
  • Industry: Entertainment
  • Company size: 2-10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 30/06/2021

Invoice

Outside of the invoice problem, I can't find fault.

Pros

I like the ease of use. I also like that it offers what PayPal doesn't...I can allow my clients/customers to pay using their credit/debit card without having to create a account. Thats what I'm looking for, at an affordable price...melio got it

Cons

in order to complete a transaction the client/customer will have to add a invoice....ummmm...thats NOT going to work. I will loose money like that. Tried sending a message...NOONE is there to respond. Time to move on to a competitor

Response from Melio

Hi Sue, thank you for taking the time to post this review and provide us with valuable input that will help us make Melio even better.
All the best,
Team Melio

Replied 05/07/2021

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