About NetSuite

With an integrated system that includes ERP, financials, commerce, inventory management, HR, PSA, supply chain management, CRM and more – NetSuite enables fast-growing businesses across all industries to work more effectively by automating core processes and providing real-time insights into operational and financial performance.
What is NetSuite?

NetSuite is an all-in-one cloud business management solution that helps more than 32,000 organizations operate more effectively by automating core processes and providing real-time visibility into operational and financial performance. With a single, integrated suite of applications for managing accounting, order processing, inventory management, production, and supply chain and warehouse operations, NetSuite gives companies clear visibility of their data and control of their business.


Who uses NetSuite?

NetSuite is used by more than 32,000 customers across 200+ countries. Ideal for rapidly growing companies of any size in any industry needing a foundational financial management system that can scale and adapt as the business expands. From start up to IPO to global expansion, NetSuite supports every stage of your business journey.


How do you use NetSuite?

NetSuite is a cloud-based system, which can be accessed through an internet connection. There is no additional hardware, software installations or downloads necessary to use the software. Role based dashboards provide a quick and easy way to get real time information to help run the business.


How much does NetSuite cost?

Users subscribe to NetSuite for an annual license fee. Your license is made up of three main components: core platform, optional modules, and the number of users. There is also a one-time implementation fee for initial setup. As your business grows, you can easily activate new modules and add users.


Does NetSuite have an app?

Available for IOS and Android, NetSuite’s mobile app is designed with a mobile-first UI for key workflows and support push notifications for time sensitive actions, allowing users to streamline work on the go.


NetSuite Software - Role-based KPIs and Dashboards: Accounting Manager
NetSuite Software - Dynamic General Ledger
NetSuite Software - Chart of Accounts
NetSuite Software - Mobile-friendly design
NetSuite video
NetSuite Software - Role-based KPIs and Dashboards: Accounting Manager - thumbnail
NetSuite Software - Dynamic General Ledger - thumbnail
NetSuite Software - Chart of Accounts - thumbnail
NetSuite Software - Mobile-friendly design - thumbnail

NetSuite pricing

NetSuite does not have a free version.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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NetSuite Reviews

Feature rating

Value for Money
3.7
Functionality
4.1
Ease of Use
3.8
Customer Support
3.7
5 reviews of 1,196 View all reviews
Federico
  • Industry: Banking
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 03/09/2022

Great product for a Small / Medium Business

Once we pass the initial challenges from the initial implementation, it does have become an invaluable part of our daily operations.

Pros

We are using this CRM for some time and really have become a critical tool for our commercial team, it has great lead tracking capabilities that allowed the reduction of the time needed for closing deals. Customizing reports anyway we want is a great tool in managing our forecasts. In addition, we were able to integrate it with several tools with no problem.

Cons

The investment in this tool is high since NetSuite was acquired by Oracle. Third party integration can be challenging if you don't have a specialized support team. We did have to spend some time training our associates.

Reasons for Choosing NetSuite

We needed a more robust and flexible tool to improve our commercial capabilities.

Switched From

Zoho CRM

Reasons for Switching to NetSuite

We did a cost / benefit analysis and NetSuite CRM had the highest score.

Response from Oracle

Thanks for taking the time to leave a review, Federico! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Replied 07/09/2022
Mauro
  • Industry: Apparel & Fashion
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 03/03/2022

NetSuite SuiteCommerce is Powerful But Pricey

We liked the interface and capabilities of SuiteCommerce, but we did not enjoy the costs associated with ownership. SuiteCommerce may have been too aggressive of a platform for where we were in terms of eCommerce presence and sales as we were trying to build it out. Other platforms may have been a better option in our case, but SuiteCommerce is probably a better fit for a company going all in on eCommerce and is ok with the up front spend to get it going.

Pros

SuiteCommerce offers all the features you need for a successful eCommerce implementation.

Cons

The price to purchase and implement, and the cost for 3rd party developers can add up very quickly. A proper assessment of ROI is needed to see if other options may be more viable.

Alternatives Considered

Shopify Plus

Reasons for Choosing NetSuite

We were kind of forced to make the switch to NetSuite SuiteCommerce for our US division as it was selected by the person over-seeing those operations. We probably would not have selected this platform for where we were in our eCommerce presence.

Switched From

AspDotNetStorefront

Reasons for Switching to NetSuite

We had little option but to agree to implement SuiteCommerce for the division it was to be used for.
Shane
  • Industry: Mechanical or Industrial Engineering
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 20/12/2022

NetSuite is a very easy solution for order placement

I think it is a great system and very easy to use once you learn it. Within a few weeks I had the system pretty much mastered. Now after two and a half years, I don't even have to think about things, I know exactly where to go for the task I am doing.

Pros

It is a great program for inventory management and order placement once you get through the learning curve, which is not very hard to learn. Their support team has been out standing in training us and helping us through the learning of this software.

Cons

There are some steps that could be made easier with some adjusting of the software. Once particular thing is when using the search box to find a particular inventory item, if it is a popular item it will pop up all of the quotes and conversations about that item first instead of the first thing on the list being the product itself. It just requires an extra step to get the inventory item to pop up first. You have to go back to the search box and put inv: before the inventory item and then it will be the only thing that pops up.

Response from Oracle

Thanks for taking the time to leave a review, Shane! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Replied 05/01/2023
Roxanne
  • Industry: Accounting
  • Company size: 11-50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Features
3
Ease of Use
2
Customer Support
0

3
Reviewed on 23/12/2022

Not too user-friendly

So far, so good! It gets me what I need, but it could use updated programming.

Pros

This software can do a lot!...if you know how to use it. I do like how much information it holds and how you can prepare different reports with the information you need.

Cons

It is not very easy to customize reports or gain access to one-on-one, on-demand support. I'd like to see more tutorials or online guides that would help new users customize and create the reports they need. It also has a pretty slow processor.

Response from Oracle

Thank you for taking the time to leave a review, Roxanne. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at [email protected] so we can connect directly with you on feedback.

Replied 03/01/2023
Charles
  • Industry: Accounting
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 22/11/2022

Limited QuickBooks Journey to Robust NetSuite

Pros

We have investments in various business arenas (Hospitality, Restaurant, Aviation, Real Estate, Ranches, Home office) and some are intercompany, others are not, but require combined statements. NetSuite allows us to set up the subsidiaries with the proper rollups and consolidation/eliminations, while providing the drilldown process to reconcile any differences, if needed. Moving to NetSuite enabled us to enhance the previous business processes and create process efficiencies/ financial transparencies.

Cons

Integration with the previous business processes was difficult, not due to NetSuite, but the lack of standardization/harmonization of data management, Chart of accounts. i have a short list of issues that have been brought to my attention from the users, but these result from the fact we look at 130 plus subsidiaries in one report and the first column with the GL account reference does not freeze, like in an Excel worksheet (solution = download data into a worksheet).

Alternatives Considered

Sage Intacct and SAP Business One

Reasons for Choosing NetSuite

needed to have a system that would allow a full consolidation/elimination financial and the process to do this with Quickbooks was an excel worksheet with 130 plus financials, not very efficient.

Reasons for Switching to NetSuite

Cost and capabilities of NetSuite

Response from Oracle

Thanks for taking the time to leave a review, Charles! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Replied 30/11/2022

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