About Microsoft 365

Microsoft 365, formerly Office 365, is a suite of office collaboration and productivity applications. The software encompasses modules that enables the use of Microsoft Office suite and cloud-based solutions such as Skype, Exchange and SharePoint. While Microsoft 365 can be deployed through single sign-on leveraging an Active Directory, the software’s functions can be configured on the online portal. It provides products such as OneDrive, Outlook, OneNote, PowerPoint, MicrosoftTeams and SharePoint. Primary features of Microsoft 365 comprise hosted services, office applications, updates, collaboration tools and Microsoft 365 Education. Additionally, users can leverage the suite for cross-platform efficiency, updated workflow, on-air meetings, cloud collaboration and email hosting. Catering to businesses and homes, Microsoft 365 can be accessed via web, iOS or Android operating system. It also provides on-premise solution for enterprises. Support is provided via email, phone and an online help desk. Pricing is per user per month.
Microsoft 365 Software - Dashboard
Microsoft 365 Software - Admin center
Microsoft 365 Software - Signing in
Microsoft 365 video
Microsoft 365 Software - Dashboard - thumbnail
Microsoft 365 Software - Admin center - thumbnail
Microsoft 365 Software - Signing in - thumbnail

Microsoft 365 pricing

Microsoft 365 does not have a free version but does offer a free trial. Microsoft 365 paid version starts at US$6.00/month.

Starting Price:
US$6.00/month
Pricing Details:
Office 365 Business: $8.25/user/month (billed annually) or $10/user/month (billed monthly). Office 365 Business Premium: $12.50/user/month (billed annually) or $15/user/month (billed monthly). Office 365 Business Essentials: $5/user/month (billed annually) or $6/user/month (billed monthly).
Free Version:
No
Free trial:
Yes

Alternatives to Microsoft 365

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Apache OpenOffice

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Google Drive

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Microsoft 365 Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
5 reviews of 10,889 View all reviews
Christine G.
  • Industry: Legal Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 26/11/2021

Microsoft 365 Has All You Need

Overall experience is great. For my personal use, I would most likely use one of the free options that would work just as well for my needs. However, if utilizing software from a business standpoint, it's unbeatable.

Pros

Software is user friendly and simple to navigate. Has every functionality you'd want for day to day use.

Cons

It is a bit pricey and there are other programs that offer very good, comparable software for no fee.

Luis henrique M.
  • Industry: Hospital & Health Care
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/10/2021

Microsoft 365 Review

We used a data server, an email server and a messaging server. All this generating expenses with energy, maintenance and constant modifications. After migrating to Microsoft 365, we were able to cut our hardware spending by more than half, not to mention we have a 100% guarantee of service stability. And because it's all part of the same toolset, it all integrates beautifully.

Pros

It's great to be able to use the work tools from anywhere, whether on a computer, tablet or mobile. Best of all, everything is synchronized and accessible both online and offline.

Cons

What I still see as a negative point is that applications in web mode have difficulties to edit documents from other software in the same segment.

Alternatives Considered

Google Workspace

Reasons for Switching to Microsoft 365

What mattered was the stability and support of the product.
Verified Reviewer
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 26/11/2021

Essential for a Non-Profit!

We were using OpenOffice previously and suffered through it until we could get our Microsoft grant. It immediately made a huge difference in our productivity, collaboration, and file management.

Pros

All the features are important and useful. The ability to communicate and track information has been very important to our starting up and operating.

Cons

It has been an extremely steep learning curve. There is a lot that we want to use but don't have the time to fully learn it and I have a technology degree! I find myself spending at least two hours out of my day trying to learn new IT tasks for our new non-profit because the rest of the staff have zero knowledge or desire. Our budget is not where we can hire a dedicated IT tech.

Jeanne C.
  • Industry: Law Enforcement
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
3

3
Reviewed on 19/01/2019

50/50

I'm on the fence about Office 365. Some of the features work really well like the applications. Other features like OneDrive aren't as trustworthy as I had hoped. Our company has had issues with accessing files on OneDrive and SharePoint. Microsoft tech support usually has the problem resolved within 24 hours. But for a 24 hours facility, sometimes that's not fast enough. Ultimately the decision was not mine to move to Office 365. Had I known it wasn't very reliable, I would have waited to transition to it.

Pros

SharePoint is a good function for a medium to large sized business. We use it to post documents that our staff use consistently so they can find everything in one place. The documents can get kind of buried in the file structure but it's ideally the same as Windows Explorer once you get used to it. It's nice that you can personalize the sites with background photos and text. Another great feature is the downloadable apps that you get with an E3 account. You can download the apps on a number of computers so you can use it anywhere. Additionally you can download the apps on your phone or tablet.

Cons

OneDrive has given me some trouble when I've got the folder linked with my computer. If you upload things to the OneDrive via internet browser, it's great. Once I added it to my desktop and opened the file window to be used in addition to the web browser, it got questionable. I would open files from the file explorer window and edit them and they wouldn't upload to OneDrive when saved. It's something you really have to keep an eye on. Maybe it was my network card or internet connection. But when you have more than one person editing the same files at different times, you never know if you're getting the most up to date version of that file. I've lost a lot of data because of this. Also when you create Groups and try to use that group for an email, you have to be sure to expand the group or it won't be sent as an email. It will send as a group message and most of the people I work with don't know how to view that.

Danang muhammad F.
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 28/09/2021

A Productivity suite for everyday job you'd never change!

As a freelance translator, I definitely use Microsoft Office on a daily basis. I use the Mac version of Office, and this software is extremely beneficial to me. I prefer to type scripts in Word. The formatting options are quite extensive. I use Excel to keep track of schedules, client lists, and monthly expenses. While PowerPoint is used to present to clients, the templates provided are quite good and visually appealing. Collaboration features that make it easy to see changes made by peers, as well as 1 TB of online storage that is more than enough for document storage. However, the monthly subscription fee is quite pricey for personal, and the iPad application's numerous limitations frequently prevent me from working when i didn't carry my Mac.

Pros

It just all-in-one complete productivity suite you need to do your job. An auto-save document feature (i use OneDrive) that saves me thousand time, and the fact that this software is a standard in every industry brings convenience to its users to exhange document and work on same project.

Cons

The subscription fee which pretty expensive for individual, the iPad app is less intuitive as it doesn't offer full function like the desktop version.

Alternatives Considered

Google Docs

Reasons for Switching to Microsoft 365

Microsoft 365 offer compatibility support and being standard means eliminating error formatting on documents.

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