Adobe Commerce

4.3
Overall rating
Reviews

4.3
Overall rating
Reviews

About Adobe Commerce

Adobe Commerce unlocks the power of data to create hyper-personalized commerce experiences out-of-the-box that drive deeper customer engagement and higher sales for global B2B and B2C enterprises. With a cloud-native, feature-rich platform that is also highly composable, Adobe Commerce can be easily customized to fit your business and get to market fast. The platform offers: - Business agility to power every business model, from B2B to B2C to B2B2X, support advanced multi-site, brand, and country needs from the same instance, and enable unique transaction models including subscriptions, marketplaces, digital products, and services. - Intelligent merchandising and personalization that uses AI and real-time behaviors to personalize search results, product recommendations, content, promotions, and more to boost AOV and conversions. - Flexible, modular architecture that takes an API-first approach and offers a powerful serverless developer platform to continuously innovate, incorporate best-of-breed solutions, integrate with business systems, and quickly make customizations. - Rich brand experiences delivered via headless, PWA, Adobe Experience Manager, and Adobe Commerce native storefronts that can be easily updated by business users, without IT support. - Cloud-based enterprise scale, performance, and security optimized for Adobe Commerce and available globally on AWS and Azure for fast, flawless experiences. - Native integrations with Adobe Experience Cloud that share Adobe Commerce clickstream and order data to create rich customer profiles, personalize the entire buyer journey, and provide unique business insights for growth.
Adobe Commerce Software - Adobe Commerce page builder
Adobe Commerce Software - Adobe Commerce reporting
Adobe Commerce Software - Adobe Commerce product recommendations
Adobe Commerce Software - Adobe Commerce live search
Adobe Commerce Software - Adobe Commerce page builder - thumbnail
Adobe Commerce Software - Adobe Commerce reporting - thumbnail
Adobe Commerce Software - Adobe Commerce product recommendations - thumbnail
Adobe Commerce Software - Adobe Commerce live search - thumbnail

Adobe Commerce pricing

Adobe Commerce does not have a free version but does offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes

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Adobe Commerce Reviews

Feature rating

Value for Money
4.1
Functionality
4.3
Ease of Use
3.7
Customer Support
4.0
5 reviews of 623 View all reviews
Ryan
  • Industry: Security & Investigations
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
3
Customer Support
0

5
Reviewed on 18/06/2019

Comprehensive and powerful e-commerce software

We've been using Magento for our company website for over 4 years. It allows us to easily showcase hundreds of products, while making it easy to update and maintain.

Pros

It is packed with features. I have used it for years and I still don't know all of it's capabilities. If you're looking to do anything with an ecommerce site, then magento can deliver. There are numerous free and paid extensions to expand the capabilities. It's very easy to code, so hiring a programmer for custom work is cheap and easy as well.

Cons

The learning curve is moderately steep, but it's nothing insurmountable. It just takes some practice and patience.

Alternatives Considered

Wix and WordPress

Switched From

Wix and WordPress

Reasons for Switching to Adobe Commerce

Easier customization, better security, more features, more robust
Lena
  • Industry: Veterinary
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 28/04/2022

Adobe Commerce is all you need for your online business

Adobe Commerce was a game changer for our online business presence. Having everything I need to build my online shop, merchant services, shopping cart, shipping services, inventory management, and much more, makes running an online business so easy and efficient. Also having the advanced SEO features is very helpful to make sure I’m reaching the maximum number of our target audience. I highly recommend this software for your online business needs.

Pros

I like how everything I need is easily accessible through the software, I don’t have to integrate a lot of different things to have a fully functional store.

Cons

Sometimes some of the setup can be a bit difficult and the pricing could be more competitive.

Alternatives Considered

Shopify

Reasons for Choosing Adobe Commerce

Wordpress was really only for design, it had limited features for e-commerce, and most features had to be integrated with outside apps.

Switched From

WordPress

Reasons for Switching to Adobe Commerce

Adobe Commerce offered a much wider range of features and they are all in one software, ready and easy to use.
Frederick
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
2
Ease of Use
2
Customer Support
1

3
Reviewed on 05/12/2018

If you build it they will come really should be if you build on here you're stuck!

The platform is not plug and play the way Magento presents it to be. You are really only buying an outlined platform of how your site will approximately look. Most of the real work and heavy lifting still needs to be done in the programming. Not what expensive templates are supposed to deliver. Unless you can hire an in house experienced Magento developer stay away. You will either be taken advantage of and pay way too much for your site's development or be stuck with a foreign company impossible to communicate effectively. Almost all of the well know e-commerce platforms are easier to maneuver and have considerable affordable US based skilled help.

Pros

the ability to display and manipulate graphics is second to none.

Cons

We purchased megento 2.0 platform for our ecommerce site. We asked our friends at Magento to recommend some developers. My partners and I are fairly savy HTML programers and quick learners. We picked Magento because it came with a solid template and touted it's back end admin ease of usage. We figured we would hire a developer to make sure we had a correct skeloton and basic map of what we wanted in a site and then take over the work of actually writing and inserting the messaging and digital content. All the developers we were reffered to wanted starting retainers of $30,000 plus for what we knew would only be 10 to 20 hours of work for a developer familiar or specializing in Magento. We ended up finding our own magento developer who we thought understood our concepts and scope of work. Apparently they did but since most affordable Magento developers are based in India be prepared for all types of language issues and conference calls in the middle of the night. I'm sure we got what we paid for so shame on us but the alternative because of magento's lack of credible viable resources was to cancel the project.

Scott
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
3
Customer Support
0

4
Reviewed on 22/07/2019

Complicated But Can't Be Beat

I began using Magento over 15 years ago, in one of their earliest versions, when I had outgrown some of the boxed ASP.net solutions available at the time. The open source nature of the software is absolutely amazing, and it has been fun to watch it expand over all these years. Today I am running 6 different websites with different versions of Magento, and I've built many more than that, most of which are still in use. Magento makes it easy to create and deploy affordable eCommerce solutions that scale and grow with the customer, even if it is a bit tricky to learn for beginners.

Pros

Magento is easily the most extensive and full-featured piece of open-source eCommerce out there. Once you understand the layout, you'll find that it is very intuitive and flows perfectly. What really shines for me for Magento is all the different options available out there. Not only are there open source versions you can host and manage yourself, but you can pay for the enterprise versions too. There is basically a plug-in or module available at this point for anything you need to accomplish, along with thousands of professionals out there that can help if you get in a jam. Best of all, Magento easily grows with you and is simple to harness and hold back features from, any easy to unchain it and grow with you.

Cons

It took me a good bit of time to learn AND get comfortable with this software and how it works, which was a bit of a pain, so this software isn't for the faint of heart or a weekend warrior shop keeper who doesn't have extensive knowledge of HTML, CSS, PHP, etc.

Alternatives Considered

Wix, PrestaShop and Shopify POS

Switched From

Wix, PrestaShop and Shopify POS

Reasons for Switching to Adobe Commerce

Magento is open source and more powerful and extensive than all the rest.
Rhiannon
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
2
Customer Support
0

5
Reviewed on 02/03/2021

Community version is the only affordable option for a small business

I started out with Shopify, as recommended by my IT, but I’m really thankful I moved over to Magento community version. It costs more to buildup front, but the money I put into it is mine to keep in that I pay for a module once, and not on a monthly subscription. I also have complete power over my data and can change hosting as needed. My accountant tells me there’s more resale value in a Magento site as such.
There’s a much bigger learning curve with Magento, but the sheer power, vast features, and total flexibility for outweigh any cons.

Pros

Magento is an incredibly powerful tool. I investigated all the biggies in e-commerce when making the decision which one to implement for my store and magento came out on top each time. Everything is customizable and if something isn’t in the settings, there’s literally a module for that or one can hire a dev to build a custom module.
Scalability is not at all an issue in this platform, which means you’re growing pains in the future. There’s nothing worse than putting in $100,000 of development work on a site that is obsolete in a few years.
Unlike other platforms like Shopify and Woocommerce, this option has a more professional look and is a far more robust system. It’s also less likely to be used by scammer sites (Shopify is loaded with fake sites and the company doesn’t do much to stop this fraud.)
The Magento dev community is strong and there is a lot of support online for newbies like me who have questions.

Cons

The enterprise version is insanely expensive. Not only do you pay a monthly fee, but the modules themselves cost double to three times more money than their community edition counterparts.
The enterprise version doesn’t give flexibility of hosting providers and support only goes so far until we have to hire private devs for custom work.
With both enterprise and community versions, Unless someone is well-versed in PHP, you’ll be forking out money for developers.

Alternatives Considered

WooCommerce and Shopify

Reasons for Choosing Adobe Commerce

Shopify support was absolutely terrible and literally left me in tears by how I was treated by the support agent, who refused to hand me off to someone else. The only way to get the site to function as I needed it to was to throw thousands of dollars every month at various subscription based modules. They really nickel and dime their clients. Thankfully, Many of the features I need it came automatically with Magento community edition.

Switched From

Shopify

Reasons for Switching to Adobe Commerce

Magento has far more functions, features and options out of the box than anything else. The database is robust and the system has been around long enough to know it’s not going to close shop any time soon.

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