About HubSpot CRM
HubSpot CRM pricing
HubSpot CRM has a free version and offers a free trial. HubSpot CRM paid version starts at US$0.00.
Alternatives to HubSpot CRM
HubSpot CRM Reviews
Feature rating
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Easy to Use Popular CRM for Small Businesses
Hubspot CRM is an awesome CRM that I have set up for many of my clients with small businesses. It is easy to deploy, implement and maintain. It is also easy to teach to clients and there is low learning time. While not the most powerful CRM, it is surely the best CRM for small businesses. I highly recommend Hubspot CRM to every small business.
Pros
The best thing about Hubspot is that it's a very popular CRM software so if you run into any problems - you can easily find someone to help you. Also, there are a lot of tutorials available online from where one can easily learn Hubspot CRM. Another thing that I like very much about Hubspot CRM is that it has a free plan which can be highly beneficial for small businesses and startups. Even the free plan is competitive with paid plans of other CRMs. Another pro about Hubspot CRM is its intuitive workflow and user interface that makes it very easy to learn and use. Hubspot CRM is the easiest CRM I have ever used - even someone with below-average knowledge can use Hubspot easily with proper training. Also, there are a lot of integrations available like WordPress integration which is very useful for small businesses.
Cons
There aren't many advanced features available with Hubspot CRM so it may not be very useful for large businesses. Also, there is a free plan and there is quite an expensive plan - I wish there was something in the middle as not everyone can afford it. However, one can start with a free plan and move to a paid plan when needed so that's a plus.
Alternatives Considered
Dynamics 365Reasons for Switching to HubSpot CRM
Hubspot was recommended by many of my co-workers and also has a free plan.- Industry: Staffing & Recruiting
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
The Best CRM for the Tech-challenged businesses
Of all the CRMs I've used, it's definitely the most intuitive. The marketing hub is really well made and the integration of the entire CRM is really well.
Pros
HubSpot CRM is really user-friendly. Without having to learn complicated code or processes it will connect the information of your leads interactions from emails to texts to phone calls to landing pages. It allows to keep each contact information updated with it's prompts to leave notes in every interaction. You will take your leads to clients without missing a beat.
Cons
HubSpot, like many other CRMs, takes time and effort to learn and implement if your employees are not familiar. Giving your team the necessary training is imperative for the correct implementation of the platform.
Alternatives Considered
Salesforce Sales CloudReasons for Switching to HubSpot CRM
I did not have the final say.- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Hubspot is horrible run away
Horrible terrible disgust
Pros
Hubspot features are great but other companies have alot better services and do not steal thousands and thousands from you
Cons
Hub over sold us their sales agent hit us over the head convinced us to get like 30 users that we never used even closed to that and we had a 9000 quarterly bill, We went out of business and then they sent the company to collections for near 9000 usd you could never talk to someone no one even gave us one phone call before sending the company to collections which I belive is illegal
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Excellent platform for business growth and success
It's great for making a sales funnel and following up with leads until they become paying customers. Easy reporting on clients' journeys through the sales process is not a strong suit. All bundled up by making it easy to make and keep track of contacts all the way down the sales funnel from lead to customer.
Pros
Hubspot manages our sales, marketing, and customer success strategies throughout the complete go-to-market plan. It serves as the basis for all that we do and provides insight into the inner workings of the company.
Cons
HubSpot's appointment calendar is lacking in two key areas: the ability to send SMS reminders, and enable prospects to independently cancel or reschedule their appointments.
- Industry: Graphic Design
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
It could be a more better CRM
Hubspot is easy to use and can handle a large quantity of data. With extra adjustments I think, It might be a better tool.
Pros
For close to 2 years we'd been Hubspot for various marketing purposes. Some of the most incredible features of performance that I personally admire in Hubspot are:- It's ease of use. It has a user-friendly interface that makes it easy to use.- It supports lots of integration that completely fascinates workflow.- Automation and workflow features help for easy workflow streamlining as I can automate email sequences, lead nurturing, notifications, and task assignments which help to save a ton of time.- easy contact management which enables me to easily manage contact lists and information.
Cons
Besides its positive edge, Hubspot is:- Limited advanced features in the free version like sales automation, advanced integrations, and custom reporting, which are only available in the paid version of the tool.- Limited customization - Poor Customer Support with delays or limitations in receiving timely assistance (especially for free users). Well, I don't think it's a good practice though. You know, it always starts by being a free user before becoming a paid one. I think they haven't understood this concept yet.- Data migration becomes very hard to handle when you switch to a different CRM. I experienced it myself.
