4.5
Overall rating
Reviews

4.5
Overall rating
Reviews

About iClassPro

iClassPro is a cloud-based business management solution for midsize and large studios with features such as class management, attendance management, staff scheduling and online payments. iClassPro features class scheduling, which allows students to schedule their classes online. When a class booking is made, it reflects in trainers' calendars in real-time. The solution also features a mobile application for iOS devices where students can sign in and mark attendance. The app allows students to make online credit card payments for class fees and merchandise purchases. iClassPro features automated email and text messages which allow users to manage marketing campaigns and student communications. The solution features website integration which allows users to add pre-formatted buttons to patent websites by pasting the HTML code in the website code. iClassPro is available on a monthly subscription basis that includes support via email and through online knowledge base and FAQs. Support via phone is available during business hours on weekdays.
iClassPro Software - iClassPro Custom Branded Mobile App: Give your customers a powerful mobile-app experience that stands out with your unique brand. Your own dedicated mobile app will be listed in Apple's App Store and Google Play.
iClassPro Software - iClassPro Dashboard & Program Summary -  Metrics about your business operations at a glance.
iClassPro Software - iClassPro Family and Student Records: Easy-to-use staff portal for accessing balances, processing payments, enrollments, skills progress, and more! Use filters to email, send push notification, and send voice broadcast to selected family's.
iClassPro Software - Autopilot: Automate emails and notifications, ensuring a seamless and engaging experience for your customers.
iClassPro Software - iClassPro Skill Tracking and Evaluations: Track skills, monitor progress, identify strengths, and optimize the performance of students encouraging their ultimate success.
iClassPro video
iClassPro Software - iClassPro Custom Branded Mobile App: Give your customers a powerful mobile-app experience that stands out with your unique brand. Your own dedicated mobile app will be listed in Apple's App Store and Google Play. - thumbnail
iClassPro Software - iClassPro Dashboard & Program Summary -  Metrics about your business operations at a glance. - thumbnail
iClassPro Software - iClassPro Family and Student Records: Easy-to-use staff portal for accessing balances, processing payments, enrollments, skills progress, and more! Use filters to email, send push notification, and send voice broadcast to selected family's. - thumbnail
iClassPro Software - Autopilot: Automate emails and notifications, ensuring a seamless and engaging experience for your customers. - thumbnail
iClassPro Software - iClassPro Skill Tracking and Evaluations: Track skills, monitor progress, identify strengths, and optimize the performance of students encouraging their ultimate success. - thumbnail

iClassPro pricing

iClassPro does not have a free version but does offer a free trial. iClassPro paid version starts at US$129.00/month.

Starting Price:
US$129.00/month
Free Version:
No
Free trial:
Yes

Alternatives to iClassPro

iClassPro Reviews

Feature rating

Value for Money
4.4
Functionality
4.1
Ease of Use
4.2
Customer Support
4.6
5 reviews of 419 View all reviews
Mike
Mike
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 19/02/2019

Berks East Review

We have been using iClass for 5 and a half years, and believe it is currently better than other alternatives.

Pros

General Setup is easy to set up and make classes and billing.
Able to send billing statements, and messages to all the clients.

Cons

Wish we could make custom reports.
Wish there was a color blind option when viewing past due balances on family screens.
When a trial or make up - Would like to make a note to the trial record.
Notes on families and students are difficult to find, and should be integrated so that you can see note about family and students more easily.

Nathan
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
4

4
Reviewed on 08/08/2019

Great Program with minor Flaws

We have really enjoyed the program overall. It beats our last program hands down. Even with all the issues I would not go back to what we had before. Pretty easy to use and I love the platform/ portal for the parents.

Pros

I love the ease of access once everything is set up. Coaches can take roll and keep up to date on student info rather easily. Skills tracking is available on the app, but not quite as easy to use.

Cons

As the person responsible for printing out the reports, I have an issue with the format of reports. They are not always easy to get looking like they should and some are hard to get what you want. There are also little issues I do not like. The entering of payments is a little tedious at times. We have also had a few issues with the time clock not working correctly.

Alternatives Considered

Jackrabbit Gymnastics

Reasons for Choosing iClassPro

Needed an online platform to make it easier on office staff and customers.

Reasons for Switching to iClassPro

Other gym owners that I trust sold me on IClass Pro.
Kristin
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
2
Ease of Use
4
Customer Support
5

3
Reviewed on 26/09/2019

new Customer - having some doubts

Overall the customer support has been very good in the areas that they can help us with. I am, however, very disappointed about being sold a product that once installed does not function for my company in the way it was described. See above.

Pros

I really like the clean look that it presents to our customers that are registering for our program.

Cons

We have found several problems that hopefully can be resolved.
*The "make up" feature that we were sold on, in actuality does not function for our business at all - it is useless to us and we are still having to use our manual system.
*we have had a problem with our selection of payment methods and our customers are still able to select a payment option (AmEx) that we do not accept and thus we are having to spend time and resources to correct what should have been automatic
*The staff portal would be far more useful to us if we could post automatic messages to our staff when the log in to the time clock

Alternatives Considered

Jackrabbit Gymnastics

Reasons for Switching to iClassPro

I liked the look of it and the option for a mobile app to use with it. However, if we cannot figure out a work around for the Make Up policies, we will be taking another look at jackrabbit.
Glenn
  • Industry: Sports
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/09/2019

By far the best program for running our facility

I have been with Iclasspro since 2007. No other class management system offers as many features and keeps their prices so reasonable. I always love researching other class management software companies at the gymnastics and dance conventions because after talking to them I always feel reconfirmed that I have made the right choice being with iclasspro!

Pros

Easy to set up and train others to use. Constantly improving.

Cons

We use the discount schedule feature they offer which works amazing well for blending the prices for all of the programs we offer. However, the parent portal cannot display our prices correctly because we use this feature.

Reasons for Switching to iClassPro

Price. Jackrabbit was too messy, making you delete students to keep your price down. Amilia at first glance is very attractive but then they charge you a 1% fee which then makes them over 10 times more expensive than Iclasspro. Iclasspro is hands down the best, there is no comparison!
Victoria
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/10/2019

IClass Pro works great for gymnastics schools.

We have had a really good experience with IClass Pro. It works well with our class schedules.

Pros

IClass Pro continues to update and add new services and customer service is always on top of servicing their customers.

Cons

I wish reports could be customized to better help us with sign in sheets.

Alternatives Considered

QuickBooks Online Advanced

Reasons for Choosing iClassPro

Cost

Switched From

Jackrabbit Gymnastics

Reasons for Switching to iClassPro

IClass Pro is a better option for the gymnastics industry. It allows us to keep up with every thing we do.

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