About FreshBooks

FreshBooks takes billing out of your hands and puts it on autopilot. Set up automated invoicing, online payment options (ACH and Credit Card), and late payment reminders to get paid 2x faster. Next, boost team productivity with precise time tracking and collaborative project tools, so every minute, file, and conversation is tracked and logged. FreshBooks is a web-based accounting solution that caters to small businesses. FreshBooks serves various industries, such as marketing, legal services and business consulting, trades and home services and information technology (IT). Key features of FreshBooks include invoicing, expense tracking, time tracking, reporting and payments management. Users can brand their invoices, accept online payments and set auto payment reminders. Expenses can be tracked by attaching receipts to invoices, creating recurring expenses and taking snapshots of receipts. Financial statuses can be viewed through profit and loss statements, tax summaries and expense reports. FreshBooks categorizes credit card transactions fees and provides a summary of all deposits on its dashboard. The system's time tracking module can extract unbilled project hours into invoices, record billable time and provide an analysis of time spent on projects. FreshBooks can also be integrated with Paypal, MailChimp, Zenpayroll and Basecamp.
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FreshBooks Software - FreshBooks invoicing
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FreshBooks pricing

FreshBooks does not have a free version but does offer a free trial. FreshBooks paid version starts at US$19.00/month.

Starting Price:
US$19.00/month
Free Version:
No
Free trial:
Yes

Alternatives to FreshBooks

FreshBooks Reviews

Feature rating

Value for Money
4.3
Functionality
4.3
Ease of Use
4.5
Customer Support
4.4
5 reviews of 4,434 View all reviews
Monica
Monica
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 13/08/2024

My Overall Experience With Freshbooks

It is a very excellent software to me and it is very easy to use

Pros

The subscription pricing is so fair and so affordable and the support centre is so amazing and excellent as they attend to me on time and help to deal with my problem on time.

Cons

Freshbooks is an amazing software to me so far as I can generate invoices so easily and track time at the same time, for me this is what I was looking for to see from this software.

Ileana
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 17/07/2024

Freshbooks great software for business owners

Pros

Freshbooks made it easy to manage accounts receivables and payables. You are able to easily create invoices and followup on any past due invoices.

Cons

Wish the price was a bit cheaper especially for business owners who are starting out, $40 a month , plus additional I believe $6 a month adds up quickly.

Timothy
  • Industry: Construction
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
2
Ease of Use
3
Customer Support
1

2
Reviewed on 09/08/2024

There has to be something better than this.

The weirdest thing is an accounting program that wont show you a bank register.
How can you SEE what is going on without a register. Reconcile what exactly. It's confusing, and now you will need a bookkeeper to fix all the stuff you try to do.

Pros

That it isn't Quickbooks online. I thought QBO was a train wreck and now I can see that ALL of these cloud based accounting firms are just a front for the bookkeepers union. They must be because you Will need one when you use this.

Cons

Same goofy kind of double entry stuff that I experienced with QBO. Bank feeds are not your friend.

Alternatives Considered

Zoho CRM and Xero

Reasons for Choosing FreshBooks

I was tired of being up sold for everything that I shouldn't need like a bookkeeper.

Switched From

QuickBooks Online

Reasons for Switching to FreshBooks

It had good reviews from people that do not work in service industry's

Response from FreshBooks

Hey Timothy, thank you for taking the time to share your review of FreshBooks.

I have shared your feedback regarding a bank register with our team on your behalf. If there is any further feedback you wish to share, or assistance our team can provide, please feel free to reach us via https://www.freshbooks.com/contact. ^DM

Replied 15/08/2024
Michael
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 13/05/2024

Awesome Small Business Invoicing & Time Tracking Tool

Overall, I love using Freshbooks for time tracking and billing clients. It is easy to use and makes my agency look very professional.

Pros

Freshbooks helps our digital marketing agency keep track of tasks completed for clients and allows us to list those tasks on invoices that can be paid via ACH or Credit Card online by our clients very easily. Freshbooks templates are very professional looking and my clients have a very good experience.

Cons

I wish payments would process to our bank account faster.

Sometimes invoices go to spam when sending emails to customers through Fresbhooks messages.

Alternatives Considered

QuickBooks Online

Reasons for Switching to FreshBooks

Freshbooks has a better user interface and is easier to use than Quickbooks.
Mujeezah
  • Industry: Leisure, Travel & Tourism
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/07/2024

FreshBooks does all that I yarn for.

Pros

Simplicity.Unlike other 'Big names'accounting softwares, FreshBooks is very user friendly and fun!It meets all our needs for we can easily track our income, payroll,expenses, invoices and reports with ease.

Cons

I haven't found anything to deslike about FreshBooks it is such a powerful tool, very straightforward and has a great support team.

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