About Acuity Scheduling

Squarespace Scheduling is a cloud-based appointment scheduling software solution that enables business owners to manage their appointments online. The product caters to the needs of small and midsize businesses as well as individual professionals. Squarespace Scheduling lets users automate appointment bookings by offering a real-time view of their own time available. It has the capability to automatically sync calendars according to users’ time zones and can send regular alerts and reminders to users regarding their appointment schedules. Squarespace Scheduling’s scheduling feature set includes customizable intake forms, embeddable calendars, third party application calendar synchronizing and group scheduling for workshops. Squarespace Scheduling is suitable for service-based businesses such as training and tutoring centers, coaching and consulting, photography and video production companies, fitness studios, salons and spa centers and health and dental clinics. The solution offers a free basic module and is available as a monthly subscription. The product offers APIs and integrates with third-party applications such as QuickBooks, FreshBooks, MailChimp, Google Analytics and WordPress.
Acuity Scheduling Software - Access Squarespace Scheduling across multiple devices
Acuity Scheduling Software - Access Squarespace Scheduling via native mobile apps for iPhone and Android
Acuity Scheduling Software - Get notified each time a new appointment is booked, and automatically update your Google, iCal, Outlook or Office 356 calendar
Acuity Scheduling Software - Automatically send branded, customized appointment confirmations, reminders and follow-ups via email or SMS text message
Acuity Scheduling Software - View and manage appointments on a color-coded calendar, with day, week and month views
Acuity Scheduling Software - Embed a branded appointment scheduler directly into your website and let clients book appointments themselves
Acuity Scheduling Software - Access Squarespace Scheduling across multiple devices - thumbnail
Acuity Scheduling Software - Access Squarespace Scheduling via native mobile apps for iPhone and Android - thumbnail
Acuity Scheduling Software - Get notified each time a new appointment is booked, and automatically update your Google, iCal, Outlook or Office 356 calendar - thumbnail
Acuity Scheduling Software - Automatically send branded, customized appointment confirmations, reminders and follow-ups via email or SMS text message - thumbnail
Acuity Scheduling Software - View and manage appointments on a color-coded calendar, with day, week and month views - thumbnail
Acuity Scheduling Software - Embed a branded appointment scheduler directly into your website and let clients book appointments themselves - thumbnail

Acuity Scheduling pricing

Acuity Scheduling does not have a free version but does offer a free trial. Acuity Scheduling paid version starts at US$15.00/month.

Starting Price:
US$15.00/month See pricing details
Free Version:
No
Free trial:
Yes

Alternatives to Acuity Scheduling

SimplyBook.me

SimplyBook.me is one of the world´s leading appointment scheduling solutions with tens of thousands of paying customers... Learn more

Schedulicity

Schedulicity is the go-to all-in-one scheduling software for service providers and small businesses. Whether you own or... Learn more

Setmore

Setmore is a free appointment scheduling platform suitable for a variety of business sizes and industries. Make it... Learn more

Square Payments

Square Payments is a cloud-based payment processing tool for businesses within the retail, food and beverage, and... Learn more

GlossGenius

Ready to stand out? Give your business the ultimate glow-up with GlossGenius. The only smart, stylish booking app... Learn more

Squarespace

Squarespace helps users create websites and offers an e-commerce solution for small and midsize businesses for building... Learn more

Acuity Scheduling Reviews

Feature rating

Value for Money
4.7
Functionality
4.7
Ease of Use
4.6
Customer Support
4.7
5 reviews of 5,416 View all reviews
Jeanette
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 31/08/2022

Acuity Scheduling Is Simple, Affordable, and Great For Start-Ups or Basic Needs

Acuity Scheduling is an excellent and affordable option for basic needs and a start-up practice. It's primary focus seems to be around creating solutions for scheduling and calendar management. If you need more complex SOAP notes, you might need a more robust system.

Pros

Acuity Scheduling is easy peasy to customize to your brand and set up for calendar/scheduling needs. It offers 2-way integration with Google Calendar and integrates with Stripe for payment processing. Clients can schedule their own appointments or appointments can be created manually by the clinician. Session packages can be created as well as coupons and gift certificates.

Cons

Cumbersome SOAP Notes. Acuity Scheduling allows you to create basic SOAP notes. More complex SOAP notes with dropdown boxes and radio buttons are much more complicated and time-consuming because more complex templates are not available. This is ultimately why I left Acuity Scheduling. I needed a more robust EMR because of the nature of my practice with telehealth physical therapy, personal training, nutrition consultations, and wellness coaching.

Alternatives Considered

Mindbody and ClinicSense

Reasons for Choosing Acuity Scheduling

I needed online booking and online payments.

Reasons for Switching to Acuity Scheduling

Acuity Scheduling was more affordable and user-friendly.
Christopher
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
1
Ease of Use
4
Customer Support
1

4
Reviewed on 28/12/2022

Endless Frustration with Customer Support

Pros

The ability to sync my massage appointments (calendar events) with third party calendars (such as iCloud) is a fantastic feature that I've relied heavily upon for the past year and a half. I started using Acuity back in June of 2021 (560 days ago, to be specific.) Up until two weeks ago, I've been able to view all client history using my iCloud calendar for the past year and a half (a full 545 days.) I'm currently able to view event history for only the past 185 days. This is a problem because I can no longer view client history beyond a six-month period. It's gone; no longer visible on my iCloud calendar. I've spent a significant amount of time explaining the issue (in a very detailed manner) to three different tech support representatives. This ordeal has been significantly time-consuming which has resulted in the past two weeks of my life being extremely frustrating for me (and I'm sure for the tech support team as well.) The final conclusion is that Acuity does not offer the ability to view history beyond 200 days. Despite the fact that I am 100% certain that this was not the case until just two weeks ago, it's taken tech support this long to provide that response and nobody is admitting that this policy is brand new.

Cons

I used to have the ability to view history for 560 days and now all of a sudden, they've restricted it to only 200 days of history. I'm attempting to operate my business blind-folded. It feels like a bit of bait-and-switch and though the support team has been friendly, I almost feel gaslighted as they still claim that nothing has changed on their end and that the 200 limit has been in place this entire time which is simply not true.

Alternatives Considered

Calendly

Reasons for Choosing Acuity Scheduling

The confirmation and reminder emails sent from snapappointments.com were no longer being received by clients. This was a great system as a completely free product but when it came to reliability, it was clear that it was time to make a switch.

Reasons for Switching to Acuity Scheduling

Ease of use, mobile capabilities, and versatility.
Tomas
  • Industry: Accounting
  • Company size: 2-10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
0

3
Reviewed on 04/01/2023

A really good scheduling software

Pros

I adore how the platform integrates and offers appointment reminders. Clients may now easily access meeting-related links and reminders thanks to this. I also adore how payments and appointments are integrated.

Cons

Nothing about it has proven to be a disadvantage for me, and I haven't encountered any problems.

Marie
  • Industry: Professional Training & Coaching
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
0

5
Reviewed on 06/10/2022

Acuity is the #1 tool a Coach needs

It handles all of the scheudling needs so we dont go back and forth with clients about booking appointments. It also integrates well with Stripe so we can use it for paid appointments. And because we can add forms, it can also add in intake and client onboarding processes as well. When I started my practice I asked other coaches what tools they were using and this was hands down the number one recommendation that I received and happily the platform has grown with my business over the years as well.

Pros

I like Acuity because it is easy to incrporate and maange multiple calendars at once whether fora solo practitioner o r for a multi practiitioner practice. We have been ablet o provide access to about 2 dozen different calendars usingthe tool and beign able to track all the appointmn types on the back end is great for our marketing intel as well.

Cons

There is definitely a learning curve in settin this up. It is not as intutive as other platforms I ahe seen but aI thin that comes with the robust features of the platform. Getting new contractors onboarded is somewhat challenge=ings as many folsk are not familiar with syncing their calendars this way or setting up time zones correctly which can cause problems when working with clients.

Alternatives Considered

Calendly

Reasons for Switching to Acuity Scheduling

More dynamic and features to take payment, integrate with my multiple Google calendars to make sure I wasn't double booking and the use of forms
Abolfazl
  • Industry: Mechanical or Industrial Engineering
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 24/12/2022

Best scheduling software and website I know

Acuity Scheduling is a great and reasonable choice for fundamental requirements and a beginning up training. Its essential center is by all accounts around making answers for planning and scheduling the executives. In the event that you want more complicated Cleanser notes, you could require a more powerful framework.

Pros

Here we go! I love it. I use it for different stages, organizations, and reasons. Nothing beats how simple to alter their items. You can get the whole CSS shown for you prepared to change! I use them even considerably more than whatever they could be as CRM, as Updates, Email showcasing, and so forth. Substantially more than a bare planning stage. They are more significant than that trust me.

Cons

I will be fast about it. They WERE Perfect until they converged with the square gathering. Their help was amusing alongside expert and arrangement orientated. I don't know to say exactly the same thing any longer... They turned into a piece of a gigantic organization and lost that spirit I think... They used to offer granddad limits and they quit respecting individuals who are with them for a really long time.

Related categories