About M1 ERP

ECI M1 is a subscription-based enterprise resource planning (ERP) system, available on-premise or via the cloud, that automates financials, inventory, production, sales/quoting and production planning. The solution is suitable for small to midsize firms that manufacture via repetitive, make-to-stock, make-to-order and engineer-to-order processes. M1’s product configurator provides a multi-level, automated configuration that builds product configurations from a BOM, including all sub-assemblies. Users can also add additional rules and formulas after the wizard is complete. The system also offers features for inventory barcoding, shop floor control and customizable reporting through integration with Crystal Reports. Other key features include free "view only" licenses for users who only need to view and edit reports, "Smart Screen Technology" that automatically changes screens based on users’ input and a free M1 Design Studio that allows users to customize the system without accessing the source code or requiring extensive programming knowledge.
M1 ERP Software - Entry screen
M1 ERP Software - M1 start page
M1 ERP Software - M1 reports
M1 ERP Software - Powerful search grids
M1 ERP Software - Business analysis graphs
M1 ERP Software - Scheduling board
M1 ERP video
M1 ERP Software - Entry screen - thumbnail
M1 ERP Software - M1 start page - thumbnail
M1 ERP Software - M1 reports - thumbnail
M1 ERP Software - Powerful search grids - thumbnail
M1 ERP Software - Business analysis graphs - thumbnail

M1 ERP pricing

M1 ERP does not have a free version but does offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes

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M1 ERP Reviews

Feature rating

Value for Money
3.3
Functionality
3.7
Ease of Use
3.7
Customer Support
3.6
5 reviews of 71 View all reviews
Angie
  • Industry: Building Materials
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/08/2018

I love how easy the modules link with each other

Very happy. I'm glad I have been brought in a job that chose this software. Everyone that I've met and spoke with through tech support is helpful and personable.

Pros

The ability to drill down between modules is wonderful. I've never used a software that allowed this so seamlessly.

Cons

The lack of online inquiries through the internet from fellow users that might have experienced something that isn't typical to help others figure it out. This can be technical or a way to resolve a process issue.

Timothy
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 03/04/2018

M1 - A very visual ERP

Pros

M1 is incredibly visual; whether you prefer traditional forms or spreadsheet views, you can customize the navigation and data forms with ease. Search features are robust in the spreadsheet style views. M1 is also fairly flexible for customization regardless of programming skills. We can easily add fields to any module and forms can be manipulated to match our information flow. In our business every order is a custom order yet the straight forward manufacturing module makes planning and scheduling simple. Dashboards on the start screen are great to monitor daily activities. While most ERP implementations require significant work, the visual nature of M1 really helped us keep the project on track. The M1 implementation specialist spent time to learn our business and specific information needs. 9 months running and we are very happy. We have added several additional modules since the implementation and have linked M1 to our sales tax service provider. The suite of included reports are handy, though they need some customization when you start up. Export to Excel is very easy. We added Spreadsheet Server option to really increase the capability to share data with Excel. Security controls are very robust.

Cons

At times customer service response is a bit longer than we would like though once they are working on an issue, they are great at resolving. Some of the included reports are fairly complex yet require customization in Crystal Reports. Best to have some working knowledge of Crystal reports. Some modules in M1 are not consistent with others - probably different programmers or different schedules for upgrading - however that slows the process just bit when you move module to module.

Nancy
  • Industry: Telecommunications
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
5

4
Reviewed on 17/08/2022

Pretty good software. Lots of little things that are good, and some are not so good.

Pros

The drill-down from reports feature is great. The where used is extremely helpful to find specific info. The software is customizable (though not easily) and fully searchable. Being able to email customers their Invoices and Vendors their POs via email is a plus.

Cons

Too many things to know how one transaction affects another. Many reports are not set up the way we would like them. We were told when we bought the software that you did not need to know coding to be able to customize parts of the software or reports. Customizing is difficult to the average user, and for anything to be customized by M1, it always costs extra. Security settings are trial and error/very gray. Not black and white. For our business to utilize other aspects of the software we purchased, we would need to hire people just to run the software.

Eric
  • Industry: Industrial Automation
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
2
Customer Support
2

3
Reviewed on 16/08/2022

Zermatt Tool, Inc M1 ERP Review

It has worked as we need it to do full manufacturing management.

Pros

It Will do virtually anything that we need it to do.

Cons

Not very good support for the product, ie having to call or e-mail someone to call back, maybe within a couple of days. Manuals are very generic. Online info is very limited too.

Daniel
  • Industry: Machinery
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 17/08/2022

M1 Manufacturing Software Review

It's been pretty good. It was a huge step forward from our previous software for a fraction of the price.

Pros

I like the customization available since it's built on SQL Server and uses Microsoft forms. It's easy to get at the data and add custom features. The fact that is uses Crystal Reports as the reporting engine is nice - so there's not a big learning curve there.

Cons

I think it could respond a little quicker to inquiries (the screens sometimes feel slow) and the errors are sometimes cryptic - unless you are familiar with the database tables and their layout.

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