About Kareo Billing

Kareo is a web-based medical billing and practice management solution used by medical practitioners and physicians across the United States. The system suits small practices and billing companies. With Kareo, practices can schedule patients, confirm insurance, manage delinquent accounts and the collections process, store patient documents, develop customized reports and more. Kareo helps practices manage the complications involved in insurance billing. Medical staff can enter patient data and verify their insurance claims immediately. Kareo also provides a schedule and appointment reminder that helps practitioners schedule appointments with their patients and send appointment reminders to reduce no-shows. The built-in messaging feature allows practices to communicate with their billers, patients and employees. Other features include billing analytics, advanced claim processing, document management and agenda planner. Kareo is ICD-10 compliant medical solution used across a wide variety of medical specialties, including mental health, family medicine, pediatrics, cardiology, chiropractic, podiatry and more
Kareo Billing Software - Agenda
Kareo Billing Software - Billing analytics
Kareo Billing Software - Calendar
Kareo Billing Software - Charges
Kareo Billing Software - Insurance collections
Kareo Billing video
Kareo Billing Software - Agenda - thumbnail
Kareo Billing Software - Billing analytics - thumbnail
Kareo Billing Software - Calendar - thumbnail
Kareo Billing Software - Charges - thumbnail
Kareo Billing Software - Insurance collections - thumbnail

Kareo Billing pricing

Kareo Billing does not have a free version and does not offer a free trial. Kareo Billing paid version starts at US$125.00/month.

Starting Price:
US$125.00/month
Pricing Details:
Please contact Kareo for full pricing details.
Free Version:
No
Free trial:
No

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Kareo Billing Reviews

Feature rating

Value for Money
3.7
Functionality
3.9
Ease of Use
4.2
Customer Support
3.9
5 reviews of 591 View all reviews
Teegan F.
  • Industry: Hospital & Health Care
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 12/08/2019

Great EHR with room for improvement for natural healthcare providers

Using Kareo has been a overall great experience. It does almost everything we want it to do well, and the few things it needs to improve it at least allows you to do partially.

Pros

I love the layout of Kareo. The dashboard is great and offers a lot of functionality while still looking clean and professional. The clinical portion is great as it shows all the sections of the note on one page. The ability to add and remove sections is also very useful. The interaction checker is nice, but needs improvement. The iPad app is really slick and I preferring using it when adjusting my patients (Chiropractor), as it allows me to quickly tap on each segment I'm adjusting from a list.

Cons

There is very little support for natural products/supplements in Kareo. You CAN make it work, but it's definitely not easy - requiring manually entering every single product you wish to recommend in the "Drug Favorites" section.

Alternatives Considered

athenaOne, ChiroTouch, CharmHealth and Practice Fusion

Reasons for Choosing Kareo Billing

Practice fusion started charging for their basic service. When we started looking at paid EHR options we found that Kareo had more of the features we wanted. One of my colleagues also recommended it to us.

Switched From

Practice Fusion

Reasons for Switching to Kareo Billing

The best combination of price and features we could find!
Tracy G.
  • Industry: Mental Health Care
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
3
Customer Support
2

4
Reviewed on 13/11/2020

Kareo has great reporting

Kareo has been an improvement from our previous software. I appreciate that the cost each month has been predictable and fair.

Pros

The reporting capabilities and customization of reporting is the most valuable feature to us. We are able to give our clients a more comprehensive view of the financial health of their practice. Contract management reports and analysis reports help us to give suggestions and analyze the data coming in so that providers and practice managers can see how claims are processing and where the money is coming from and going to.

Cons

The ERA enrollment process has been a nightmare. I feel like this process was not adequately described to us, and it has been dramatically more time consuming and labor-intensive than we thought it would be. Customer support has been inconsistent. In some circumstances, the representatives have been very helpful, but in others, they have been disconnected and unable to adequately resolve issues.

Alternatives Considered

TherapyNotes, Valant EHR Suite, SimplePractice and TheraNest

Reasons for Choosing Kareo Billing

We needed more reporting capability and we felt that there were manual processes that could and should be automated to save labor hours.

Switched From

Practice Mate

Reasons for Switching to Kareo Billing

Cost, workflow, reporting capability, reviews.
Ikram H.
  • Industry: Hospital & Health Care
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 21/04/2022

RA will not post and can't bill secondary insurance.

Frustrating, exhausting and waste of time

Pros

It is an ok software but the support team is horrible, remittance will get posted but form same provider for same patient it would not post and support always blame payer. In this case it is Medicare, but when I showed them an RA from Medicare posted without any problem they don't have any answer but will always say provider is not sending proper info. But they are not able to identify what information are they looking for.

Cons

We can't bill secondary insurance as primary payment could not be posted so loosing revenue on monthly basis. I am in process of switching. Support team is not in USA so they have no idea how Medicare works.

Peggy U.
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/08/2021

First time Biller

Pros

I had never done billing before. Our PT clinic wanted to keep the billing in house so we tried Kareo. Of course I didn't have anything to compare too, but Kareo was easy to understand and the Kaero support was the best.

Cons

The price per therapist went up - with our reimbursement from insurance companies going down, we need to lower our cost

Suzanne J.
  • Industry: Medical Practice
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 14/02/2020

REVIEW OF KAREO

Kareo has made billing a smooth process and accounts receivable is manageable in a timely fashion. Any issues are clearly identified and resolved.

Pros

The ability to perform a little extra claim scrubbing on the front end and also simple explanations for any rejections or denials.

Cons

The system gets very slow periodically and we are not able to use the document storage because it slows it down even more.

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