About Coupa

Coupa’s cloud-native suite of Business Spend Management applications lets customers gain visibility and control over their spend and supply chains. Customers get an end-to-end process that helps drive collaboration across procurement, finance, treasury, compliance, and supply chain leaders to help their companies spend smarter, mitigate risk, deliver on ESG commitments, and improve resilience. A unified platform approach provides usability and flexibility, freeing up IT from customizations and complex integrations to help leaders deliver on these goals. Coupa allows everyone across your company, as well as your suppliers, to conduct all of their business spend activities in one place allowing them to: ● Optimize Travel and Expense Management: with booking, continual price monitoring, expense reporting and employee reimbursements ● Collaborate with Suppliers: starting with the millions of suppliers already transacting digitally, and engaging others with no fees and instant visibility to POs, invoices, and payment status via the platform for more effective relationships ● Mitigate Risk: with comprehensive third-party risk management across many tiers of the supply chain, continuous community-powered risk and performance monitoring, and real-time fraud detection ● Electronically Manage the Entire Source-to-Pay Process: from spend analysis to risk vetting, sourcing, contracting, purchasing, invoicing, working capital programs, digital payments, and automatic reconciliations—covering all types of goods and services, all on the same unified platform ● Optimize the Supply Chain: with the ability to model the entire supply chain as a “digital twin” and move to continuous design
Coupa Software - Supply Chain Design and Planning
Coupa Software - Engage Suppliers with Flexibility for E-Invoicing
Coupa Software - Guided buying
Coupa Software - Supplier and 3rd Party Risk Management
Coupa Software - Strategic Sourcing
Coupa Software - Travel and Expense Management
Coupa video
Coupa Software - Supply Chain Design and Planning - thumbnail
Coupa Software - Engage Suppliers with Flexibility for E-Invoicing - thumbnail
Coupa Software - Guided buying - thumbnail
Coupa Software - Supplier and 3rd Party Risk Management - thumbnail
Coupa Software - Strategic Sourcing - thumbnail

Coupa pricing

Coupa does not have a free version.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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Coupa Reviews

Feature rating

Value for Money
4.0
Functionality
4.0
Ease of Use
4.0
Customer Support
4.0
5 reviews of 78 View all reviews
Verified Reviewer
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 10/07/2018

The best expense coding system we've ever had!

Pros

It is easy to learn and use! The process for updating and communicating about various transactions is so much simpler than it used to be. It's saved us time by keeping communication between our users and approvers streamlined. The fact that I can just hit "reply" to an email asking me to adjust some coding on a receipt has kept me from digging around in my company directory, figuring out who to call with a question, and getting redirected often. So much faster.

Cons

It can be a little slow to load and the mobile version has often had issues uploading receipt images or giving me access to all the coding breakdowns I need.

Waleed
  • Industry: Construction
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/02/2022

The best procurement systems with high quality service

Coupa enables you to identify new markets to market or buy products, as well as enables you to find the best prices and many good offers.

Pros

Coupa is the greatest procurement solution I've seen so far. I like that it automatically links with numerous global sellers, ensuring flexible purchase order automation, invoice matching, and tracking. Simply enter into the sellers site to monitor the status of their purchase orders and invoices, and track their progress to final payment and customer receipt of monies. Coup also prepares new suppliers, so suppliers submit the necessary information for payment and integration into buyer systems. Coup has helped keep track of deals from start to finish by ensuring payment for sellers and meeting all delivery deadlines for both sides. Coup offers a fantastic user platform with a distinctive visual design and various filters to help you locate what you need quickly and effortlessly.

Cons

Not a lot of annoying things, you just need both sides of the transaction to be aware of how to download documents and work the platform as required, and this becomes easily possible with the completion of sufficient training on the correct use.

Amadeusz
  • Industry: Cosmetics
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
3
Customer Support
0

3
Reviewed on 11/01/2022

Necessity in corpo

Pros

Looks nice, after initial configuration quite easy to use when you repeat actions

Cons

Hard to do new things, not intuitive, sometimes you can't do something but UX doesn't tell you why

Md
  • Industry: Chemicals
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/01/2022

Coupa Expense - You most trusted expense manager

As a company, we have to practice more integrity and transparency in the day to day operations of the business. If it comes to financials, then Coupa Expense is the best option to manage this as it is totally automated and has to go through different approval processes. At NAC, we are happy with the performance.

Pros

Coupa Expense is very easy to use with plenty of amazing features. The most attractive features are - supplier management, Purchase order raising, PO reimbursement, specific and customizable approval process, total spent analysis, total account payable status etc.

Cons

Coupa Expense is one of the updated expense management softwares and I do not find anything as improvement area for this application.

Verified Reviewer
  • Industry: Computer Software
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
5
Customer Support
4

4
Reviewed on 05/06/2018

End user's love but application team might face hurdles

Effectively reduces cost, better operational efficiencies and better end user experience

Pros

The tool is meant to give a very good experience to end users. All the out of box functions are designed with high quality UI standards which will reduce the learning curve for end users. IT team don't have to spend hours to explain the features and functions as the terminologies and configurations are quite intuitive. Finally so much comes out of box if planned well and ahead of time a lot of customization requirement can be avoided. The T&E module is really liked by a lot of top tier business users.

Cons

The integration capability is not up to the mark. When it comes to customize a lot of road blocks can be faced but it seems the Product team is actively looking in to some of them and with every release they are making some advancement in this direction. There are some weird limitation on few types of reporting capabilities which I think should be there.

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