What is Deputy?
Deputy is an all-in-one workforce management solution that simplifies employee scheduling, timesheet management, and workplace communication.
How do you use Deputy?
New users create a Deputy account online and configure settings for business locations, areas, and staff. A web-based interface is used to create employee schedules, manage time/attendance, and more. Deputy can integrate with external systems or timesheets can be exported to payroll.
Who uses Deputy?
Deputy is used by HR managers and employees in businesses of all sizes across many industries, such as healthcare, hospitality, education, and many others.
How much does Deputy cost?
Deputy offers a free starter plan for businesses with 100 employee shifts per month. Their premium plan, which covers unlimited shifts per month, is $4.50 per user and billed monthly. Custom pricing is available for enterprises with more than 250 employees.
Does Deputy have an app?
Yes, Deputy has two mobile apps, an employee scheduling app for managers and a time clock app that allows employees to clock in/out using facial recognition. Both apps are compatible with iOS and Android devices.
Deputy has a free version and offers a free trial. Deputy paid version starts at US$4.50/month.
Alternatives to Deputy
- Used Daily for 6-12 months
The team at QB Gelato is very pleased with Deputy. It is easy to use and the team members love...
As QB Gelato continues to grow we are finding the tools within Deputy to be extremely valuable. For example, we have set up our 'Opening, Closing & Daily Checklists' in Deputy under tasks which allows us to run our business as paperless as possible. In addition, it gives Management the ability to check-in and see if tasks are being completed when not at the shop. Being able to communicate updates to the team members and request a confirmation that they have read the communication is brilliant. I look forward to putting the scheduling module to the test this summer as we are adding on a mobile truck to our business. I have no doubt Deputy will exceed any scheduling requirements. My final comment has to do with processing payroll and the integration between Deputy and our payroll system. Having this integration feature is such a time saver. It literally takes less than 5 minutes to run payroll as the hours from Deputy import seamlessly into our payroll system. We are extremely pleased with Deputy and highly recommend this software application for scheduling. A final note... support is excellent!
At the present time there is nothing we dislike about Deputy. The support team is always there to guide you through issues.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 1+ year
Incredible amount of function. Deputy is a great solution to rostering/payroll if you can...
Made my busy day easier!
Constantly updated, great user interface with lots of features.
Can be slow to load on older machines /with a slow internet connection
Alternatives ConsideredOpsyte and Alvaria Workforce
Reasons for Choosing DeputyThe workforce was too basic for our needs.
Switched FromCEIPAL Workforce
Reasons for Switching to DeputyHad the easiest-to-use interface and was easily accessible on phones /tablets /computers etc. Ran into limitation issues with other hardware.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
Stay Away From Deputy!
Deputy worked fine for us for at least a year. Nothing special, but it integrated with our Gusto payroll and ServiceM8 CRM and that's what we needed. But about 5 weeks ago it lost the ability to calculate over time. If a man works 49 hours in a week, it exports it to Gusto now as 49 straight hours, instead of 40 straight and 9 OT. We have exchanged dozens of emails with Deputy and we only get a canned response back. They say they are looking at it, but we don't believe it. How difficult could it be to compute OT correctly for a time tracking app?!! We don't think there is anyone working there any longer, -just a shell sucking up the monthly fees for as long as possible before folding.
The integration with ServiceM8, which is why we chose Deputy
Customer service is horrendous, and the product is unreliable.
Alternatives ConsideredTime Tracker, QuickBooks Time, When I Work, Homebase and Paycor
Reasons for Choosing DeputyIntegrations
Switched FromTime Tracker, QuickBooks Time, When I Work, Homebase and Paycor
Reasons for Switching to DeputyIntegrations
- Industry: Leisure, Travel & Tourism
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
Outstanding Customer Support
Since implementing deputy towards the end of 2015 in our business, I have worked closely with Jake and Joseph on making the system work with ease and ensure we are using the system to its potential.
Our business has a high turnover of transient employees who work varied hours and days of work which makes it hard for our managers to roster efficiently.
The team at Deputy have worked with us to add custom features which can help with our daily struggles in turn saving us time and money by being able to roster effectively and ensure we are being compliant at each step.
As the Payroll officer for our Australian and New Zealand region, Deputy have allowed me to streamline the fortnightly payroll process. Removed the need for any manual inputting, in turn ensuring we have time for quality checks, within our limited time constraints on payroll day.
We are a fast paced business and this system works extremely well for our managers creating and publishing the rosters, as well as confirming timesheets.
Worked closely with our team to add additional features required
Fast response time
Great problem solving skills, and solutions
Helps with rostering efficiently,
Forecast of costs,
Payroll inputting has reduced from 1.5 days to 1Hrs due to new seamless payroll integration
New upgrade of system is more user friendly and responsive
More updates on system features/upgrades to come
More training for Support staff on system set up
Doesn't do 'Modern award' interpretation. Although we have now got the system to interpret the Award this was a lot of custom features we worked with the Development team on.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
Easy to use scheduling system
Easy to use as an employee and looks easy to use from an admin perspective. Never had a problem with my timesheets!
As an employee who has used this for 5+ years this is an easy program to use within a small business. I clock in, clock out and can edit my time if needed. I can offer shifts up and accept or look for more all within the app. I like being notified when new shifts are offered as well via text and can accept them without even opening the app. I wish the calendar in deputy would sync with my apple calendar so I didn’t have to manually enter my deputy shifts into it.
I wish the calendar in deputy would sync with my apple calendar so I didn’t have to manually enter my deputy shifts into it.
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