About Rithum

Third-party (3P) commerce has revolutionized e-commerce, allowing brands to sell directly to consumers via a dropship or marketplace model. This powers scalability, offering retailers reduced inventory risks and expanded customer choice, while providing brands with increased market reach and deeper consumer connections. With margins continuing to be squeezed, 3P commerce offers flexibility and resilience, but it can be complex and require multiple e-commerce systems to operate. Rithum stands at the forefront of this transformation, enabling over 40,000 global brands, retailers, and suppliers to thrive. Our unified commerce network streamlines complex technologies, offering reach across numerous marketplaces and cutting the time-to-market in half. With Rithum, brands and retailers gain the adaptability they need to stay competitive; to sell and expand without risk or disruption. This is 3P commerce redefined—where technology meets strategy to drive sustainable, profitable growth.
Rithum Software - A portfolio of 3P commerce solutions to hep brands and retailers to deliver growth and profitability
Rithum Software - Rithum's scale gives unique insights into what makes a successful ecommerce business and how to overcome common challenges to stay ahead of the pack
Rithum video
Rithum Software - A portfolio of 3P commerce solutions to hep brands and retailers to deliver growth and profitability - thumbnail
Rithum Software - Rithum's scale gives unique insights into what makes a successful ecommerce business and how to overcome common challenges to stay ahead of the pack - thumbnail

Rithum pricing

Rithum does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

Alternatives to Rithum

Blackthorn Payments

0
Blackthorn Payments is a web-based payment processing software for Salesforce designed to help organizations manage...

Rithum Reviews

Feature rating

Value for Money
3.1
Functionality
4.1
Ease of Use
3.5
Customer Support
3.2
5 reviews of 58 View all reviews
Kristyn
Kristyn
  • Industry: Consumer Electronics
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/08/2018

BlueBoard = Love

Overall, I've had nothing but an awesome experience with BB, it's made my morning so much easier and more reliable and I've gotten so many new people at our company using it now, thanks to the CES visit we had from you this year. Thank you all, so much!

Pros

BlueBoard has not only changed the way I monitor MAP pricing online, but has also reinvented the way our Marketing Team can see product reviews from customers and allows our sales guys to see whether product are well stocked enough. It's amazing!

Cons

There are quite a few updates that happen, which is great, but I wish that there was a pop-up mini tutorial each time something changed to show me how to manage my page the new way. For example, I spoke with customer rep. this morning (he's the best!) and had to ask him where to find a group of filtered products I had set up because the filter aspect of BB had changed.

Response from Rithum

Hello Kristyn, thank you for your super nice comment!
We're glad we could steer your workflow towards more productivity.
We'll strive to better communicate about our frequent updates to make sure no one gets lost!

Replied 28/08/2018
Moshe
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
3
Customer Support
3

5
Reviewed on 20/09/2019

Powerful software but Expensive and hard to learn

The software is built with a long term vision but they should make it more affordable by offering it at a lower price to more customers. They also need to provide more guidance in the best way to implement the software

Pros

Very customizable, has a beautiful interface, and is built with powerful features including rules, look up lists, limitless product attributes, data mapping, and more. Also has great features for each marketplace, including Amazon Advertising with automatic bidding and rules, repricing, a price gird which shows your price and competitors offer and your sales history which is great for monitoring your competitors in one dashboard

Cons

TONS of setup work. I spent almost a year setting up all the different features and rules for my business. Zero guidance is provided on best way to setup your system. support is slow, sometimes taking 3 days to respond to a ticket. help pages are not detailed. product is way more expensive then cheaper alternatives such as Ecomdash.
They dont have an easy way to integrate with quickbooks or other accounting software, SellerCloud does.

Alternatives Considered

Sellercloud, Web.com, Extensiv Order Management and Sellbrite

Reasons for Switching to Rithum

They have the longest track record as an enterprise level software and only they will create products in Amazon from scratch (the others will only match to existing detail pages)

Response from Rithum

Moshe,
Thank you for this valuable feedback. We're glad to hear that you found a solution with ChannelAdvisor that allowed your business to excel. We know you have a choice, and we want you to know we appreciate the chance to work with you.

Replied 25/09/2019
Christine
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
2
Ease of Use
1
Customer Support
1

1
Reviewed on 05/07/2024

STEER CLEAR - HORRIBLE

Just BAD - they tried at the end but it was too late and I already spent 8 months trying to make it work and losing sales because I couldnt work on new products because of the time I spent on the system

Pros

Lots of channels and customizations but difficult to navigate if you arent a techy and they charge you for all help!

Cons

Horrible - Didnt do all it said - There Shipping module is THE WORST - It took 2-5 min per order to ship - Then if you ship from Amazon or other market places you have to MANUALLY update the order on Channel Advisor/Rithum. Never got my facebook up. Took 6 months to get my pick list in order by location - They just take forever fo fixes - Promise the world and it doesnt actually work that way...1st 2 reps they gave me for setup YELLED at my and were SOOOOOOO rude. WORST EVER then they wouldnt let me out of my contract when it was clear it was going to not work for my business - Expensive and not worth it

Alternatives Considered

SellerChamp

Reasons for Choosing Rithum

More customization and promised lots of new channels

Switched From

Sellbrite

Reasons for Switching to Rithum

sales said it would do SOOOOO much that in the end it didnt
Verified Reviewer
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 21/09/2022

ChannelAdvisor is a wonderful choice for multi channel sales

Overall ChannelAdvisor has been a game changer for the positive. Because it is highly customizable, I can do lots of things that would have been far more tedious or impossible in other similar systems.

Pros

We converted from an old system to ChannelAdvisor a few years ago. Biggest benefit was the power it had to allow many options selling in multiple online marketplaces. One of the best features is to bring in data feeds from various places and map them the way I want them.

Cons

Many of the routine tasks such as receiving inventory and updating inventory counts are tedious. We've built other tools that integrate with ChannelAdvisor that are more efficient.

Martin
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
1

4
Reviewed on 19/10/2020

Seems like a great product but project support is abysmal

The tool seems great and works well once properly configured. Lots of room to grow the business on to new platforms easily once properly configured, You will still need a lot of focus on the process and business logic required to create your initial feed, particularly where it comes to product pricing.

Pros

It allows us to get onboarded onto multiple market places easily with a single data feed and powerful rules engine. We can grow into solution as well.

Cons

The project and onboarding support has been dreadful. You are on your own. But that might be for the best as most of the good staff seem overworked and the rest don't seem to care. Make no effort to understand you business and ensure the tool is properly configured so you might as well just take the basic onboarding package and do it all yourself.

Response from Rithum

Dear Martin,
Thank you for bringing your concerns to our attention. We've made a note of your message and shared your concerns internally. Please know, we are always looking for ways to improve our Services and our customers' experience, so we appreciate your feedback. We know sustaining an e-commerce business can be a challenge, which is why we strive to provide each customer with the best solution for their business needs. If you have additional concerns with cases you have submitted, please reach out to your Account Manager directly. On behalf of our entire team, thank you for being a ChannelAdvisor customer.

Replied 17/11/2020

Related categories