About Rithum
Rithum pricing
Rithum does not have a free version and does not offer a free trial.
Alternatives to Rithum
Rithum Reviews
Feature rating
- Industry: Consumer Electronics
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
BlueBoard = Love
Overall, I've had nothing but an awesome experience with BB, it's made my morning so much easier and more reliable and I've gotten so many new people at our company using it now, thanks to the CES visit we had from you this year. Thank you all, so much!
Pros
BlueBoard has not only changed the way I monitor MAP pricing online, but has also reinvented the way our Marketing Team can see product reviews from customers and allows our sales guys to see whether product are well stocked enough. It's amazing!
Cons
There are quite a few updates that happen, which is great, but I wish that there was a pop-up mini tutorial each time something changed to show me how to manage my page the new way. For example, I spoke with customer rep. this morning (he's the best!) and had to ask him where to find a group of filtered products I had set up because the filter aspect of BB had changed.
Response from Rithum
Hello Kristyn, thank you for your super nice comment!
We're glad we could steer your workflow towards more productivity.
We'll strive to better communicate about our frequent updates to make sure no one gets lost!
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Powerful software but Expensive and hard to learn
The software is built with a long term vision but they should make it more affordable by offering it at a lower price to more customers. They also need to provide more guidance in the best way to implement the software
Pros
Very customizable, has a beautiful interface, and is built with powerful features including rules, look up lists, limitless product attributes, data mapping, and more. Also has great features for each marketplace, including Amazon Advertising with automatic bidding and rules, repricing, a price gird which shows your price and competitors offer and your sales history which is great for monitoring your competitors in one dashboard
Cons
TONS of setup work. I spent almost a year setting up all the different features and rules for my business. Zero guidance is provided on best way to setup your system. support is slow, sometimes taking 3 days to respond to a ticket. help pages are not detailed. product is way more expensive then cheaper alternatives such as Ecomdash.
They dont have an easy way to integrate with quickbooks or other accounting software, SellerCloud does.
Reasons for Switching to Rithum
They have the longest track record as an enterprise level software and only they will create products in Amazon from scratch (the others will only match to existing detail pages)Response from Rithum
Moshe,
Thank you for this valuable feedback. We're glad to hear that you found a solution with ChannelAdvisor that allowed your business to excel. We know you have a choice, and we want you to know we appreciate the chance to work with you.
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
STEER CLEAR - HORRIBLE
Just BAD - they tried at the end but it was too late and I already spent 8 months trying to make it work and losing sales because I couldnt work on new products because of the time I spent on the system
Pros
Lots of channels and customizations but difficult to navigate if you arent a techy and they charge you for all help!
Cons
Horrible - Didnt do all it said - There Shipping module is THE WORST - It took 2-5 min per order to ship - Then if you ship from Amazon or other market places you have to MANUALLY update the order on Channel Advisor/Rithum. Never got my facebook up. Took 6 months to get my pick list in order by location - They just take forever fo fixes - Promise the world and it doesnt actually work that way...1st 2 reps they gave me for setup YELLED at my and were SOOOOOOO rude. WORST EVER then they wouldnt let me out of my contract when it was clear it was going to not work for my business - Expensive and not worth it
Alternatives Considered
SellerChampReasons for Choosing Rithum
More customization and promised lots of new channelsSwitched From
SellbriteReasons for Switching to Rithum
sales said it would do SOOOOO much that in the end it didnt- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
ChannelAdvisor is a wonderful choice for multi channel sales
Overall ChannelAdvisor has been a game changer for the positive. Because it is highly customizable, I can do lots of things that would have been far more tedious or impossible in other similar systems.
Pros
We converted from an old system to ChannelAdvisor a few years ago. Biggest benefit was the power it had to allow many options selling in multiple online marketplaces. One of the best features is to bring in data feeds from various places and map them the way I want them.
Cons
Many of the routine tasks such as receiving inventory and updating inventory counts are tedious. We've built other tools that integrate with ChannelAdvisor that are more efficient.
- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Seems like a great product but project support is abysmal
The tool seems great and works well once properly configured. Lots of room to grow the business on to new platforms easily once properly configured, You will still need a lot of focus on the process and business logic required to create your initial feed, particularly where it comes to product pricing.
Pros
It allows us to get onboarded onto multiple market places easily with a single data feed and powerful rules engine. We can grow into solution as well.
Cons
The project and onboarding support has been dreadful. You are on your own. But that might be for the best as most of the good staff seem overworked and the rest don't seem to care. Make no effort to understand you business and ensure the tool is properly configured so you might as well just take the basic onboarding package and do it all yourself.
Response from Rithum
Dear Martin,
Thank you for bringing your concerns to our attention. We've made a note of your message and shared your concerns internally. Please know, we are always looking for ways to improve our Services and our customers' experience, so we appreciate your feedback. We know sustaining an e-commerce business can be a challenge, which is why we strive to provide each customer with the best solution for their business needs. If you have additional concerns with cases you have submitted, please reach out to your Account Manager directly. On behalf of our entire team, thank you for being a ChannelAdvisor customer.