4.2
Overall rating
Reviews

4.2
Overall rating
Reviews

About Bitrix24

Bitrix24 is an online workspace for small, medium, and large businesses. It features over 35 cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and more. Additionally, Bitrix24 includes an AI assistant located throughout the product to further enhance your productivity and streamline your workflow. Switching to Bitrix24 eliminates the need to be subscribed to a bunch of different SaaS solutions. You get all you need in a single package — all at a flat rate. With over 15 million users, Bitrix24 is one of the most popular business software solutions in the world. Bitrix24 is a client management solution that provides a platform for businesses to organize and track interactions with potential or existing clients and partners. The software allows users to log and manage client interactions, capture and store lead data, generate sales reports and perform segmentation of target audiences. Leads received from a user’s website (for example, from an order or feedback form) can be fed directly to the CRM. Users can then create message templates, send individual or group emails to leads and contacts, capture notes on client interactions, schedule meetings and assign tasks. Users can create personalized invoices for clients by automatically inserting client information and sending them directly to the client's email address. Bitrix24’s sales funnel functionality offers an overview of sales transactions in progress and their respective stages. With the sales dashboard, sales agents can see how many deals they’ve won, how many clients haven’t been invoiced yet and an agent’s rating in comparison with other sales team members.
Bitrix24 Software - Bitrix24 CRM Deals
Bitrix24 Software - Bitrix24 Gantt Chart
Bitrix24 Software - Bitrix24 Workflows
Bitrix24 Software - Bitrix24 Drive
Bitrix24 Software - Bitrix24 Videocalls
Bitrix24 Software - Bitrix24 Company Structure
Bitrix24 video
Bitrix24 Software - Bitrix24 CRM Deals - thumbnail
Bitrix24 Software - Bitrix24 Gantt Chart - thumbnail
Bitrix24 Software - Bitrix24 Workflows - thumbnail
Bitrix24 Software - Bitrix24 Drive - thumbnail
Bitrix24 Software - Bitrix24 Videocalls - thumbnail

Bitrix24 pricing

Bitrix24 has a free version and offers a free trial. Bitrix24 paid version starts at US$61.00/month.

Starting Price:
US$61.00/month
Free Version:
Yes
Free trial:
Yes

Alternatives to Bitrix24

Bitrix24 Reviews

Feature rating

Value for Money
4.2
Functionality
4.3
Ease of Use
3.9
Customer Support
4.0
5 reviews of 898 View all reviews
Maszni
Maszni
  • Industry: Entertainment
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
3

5
Reviewed on 22/03/2021

Project management software with very good workload planning

Overall, working with Bitrix24 as my main project management software has really improving my team effectiveness in developing a product and increase our time spend on organizing project that has short due-date.

Pros

I really like with the workload planning that Bitrix24 has offered, as it really helpful in distributing workload for each team members. It is a very important to do this step, so we can track our task precisely and preventing us from skipping task on project. The project template is easily customizable to cater for the project needs.

Cons

The developer should really taking consideration user experience and opinion on the software tools placement. Some of the tools is hidden on unexpected location inside on other tools and make the navigation process is quite frustrating. Storing and uploading a large size files is keep get interrupted and very frustrating experience with it.

Krishna
Krishna
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 14/03/2023

An all-inclusive project management software

It has helped us with task management, Gantt chart creation, task delegation, document integration, and software that can work with our other company applications.

Pros

As a company wide platform, Bitrix24 has been implemented. For us, this project management software has been the most comprehensive and powerful one we've ever used. Bitrix also provides simple integrations that can be implemented immediately.

Cons

The product's UI leaves much to be desired. While the learning curve is shorter than that of other software, it is still noticeable when first using the program.

Juan Carlos
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/09/2024

We use Bitrix24 because is good

We developed Bitrix24 in our company, we adapt it to our process, it was a seamless implementation process because Bitrix is very flexible. We managed to sale 35% more in the first year, thanks to this platform.

Pros

Flexibility, adaptability, it has a lot of tools and a strong api directory.

Cons

It does not have multiple steps automated campaigns.

Alternatives Considered

HubSpot Marketing Hub, Zoho CRM, Asana and HubSpot CRM

Reasons for Switching to Bitrix24

Because it is very complete, it is not an ERP, but it gets close to it and it is affordable.

Response from Bitrix

Thank you so much for taking the time to share your detailed feedback about Bitrix24, Juan Carlos! We're thrilled to hear that you've found our platform to be a powerful ally in fostering collaboration and boosting productivity within your company.

Replied 11/10/2024
Christopher
  • Industry: Logistics & Supply Chain
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
5
Ease of Use
3
Customer Support
5

3
Reviewed on 19/09/2024

POV Review on Bitrix24

Generally, I like it only for the functions that I really use and need, but really, I feel the pricing is a rip-off.

Pros

Open Channels and messaging integrations with mostly all social media platforms and the website builder.

Cons

I don't like the fact that I am forced to take and pay for plans that I don't even need most of the features simply because they are not applicable to my business operations. I hope that we can be allowed to tailor fit our plans so I can only select the features that I need and what I really use. I feel like I am wasting the value of money I pay because there are lots of features that I really don't need and don't want to use. I also hope that the Forms can be as diverse and customizable just like CognitoForms which is what I use for customer orders, I can't use the Bitrix24 Forms because it doesn't have the kind of flexibility of CognitoForms. CognitoForms is far more superior in this area.

Alternatives Considered

Salesforce.org Nonprofit Cloud, Asana and Operations Hub

Reasons for Choosing Bitrix24

Doesn't have Chat/Messaging integrations like that of Bitrix24.

Switched From

HubSpot CRM

Reasons for Switching to Bitrix24

Actively looking. Once I find a more price-competitive platform, I will switch at the end of my subscription.

Response from Bitrix

Thank you for taking the time to share your thoughts and experiences with Bitrix24, Christopher. We truly value the feedback from our users as it helps us to continuously improve and better serve your needs.

Replied 11/10/2024
G
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 21/08/2024

Try it! Bitrix is our pick and we've tried a lot of what's out there.

great, ive been using it for years. ive tried a whole bunch of others, trello, asana, clickup, basecamp etc etc....

Pros

all in one platform , we started with our business unit that is a marketing agency and will gradually expand its use to our business units.

Cons

hoping for more integration with other platforms like APOLLO , or platforms for marketing, sales and data.

Alternatives Considered

Trello, Basecamp, ClickUp and Asana

Reasons for Choosing Bitrix24

bitrix was able to consolidate a bunch. i just wish it had OKR capability

Switched From

Trello, Basecamp, ClickUp and Asana

Reasons for Switching to Bitrix24

ease of use and consolidation of tools/use cases

Response from Bitrix

Thank you for your review and for being a part of the Bitrix24 community! We're delighted to hear that you find our platform to be a versatile and valuable tool for your business. If you have any further feedback, suggestions, or need assistance with any aspect of Bitrix24, please don't hesitate to reach out.

Replied 06/09/2024

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