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About Bitrix24
Bitrix24 is an online workspace for small, medium, and large businesses. It features over 35 cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and more. Additionally, Bitrix24 includes an AI assistant located throughout the product to further enhance your productivity and streamline your workflow.
Switching to Bitrix24 eliminates the need to be subscribed to a bunch of different SaaS solutions. You get all you need in a single package — all at a flat rate.
With over 15 million users, Bitrix24 is one of the most popular business software solutions in the world.
Bitrix24 is a client management solution that provides a platform for businesses to organize and track interactions with potential or existing clients and partners. The software allows users to log and manage client interactions, capture and store lead data, generate sales reports and perform segmentation of target audiences.
Leads received from a user’s website (for example, from an order or feedback form) can be fed directly to the CRM. Users can then create message templates, send individual or group emails to leads and contacts, capture notes on client interactions, schedule meetings and assign tasks.
Users can create personalized invoices for clients by automatically inserting client information and sending them directly to the client's email address.
Bitrix24’s sales funnel functionality offers an overview of sales transactions in progress and their respective stages. With the sales dashboard, sales agents can see how many deals they’ve won, how many clients haven’t been invoiced yet and an agent’s rating in comparison with other sales team members.
Bitrix24 pricing
Bitrix24 has a free version and offers a free trial. Bitrix24 paid version starts at US$61.00/month.
Starting Price:
US$61.00/month
Free Version:
Yes
Free trial:
Yes
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Bitrix24 Reviews
Feature rating
5 reviews of 860
View all reviews
Saskia
- Industry: Restaurants
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
-
Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 08/08/2023
Solution for Effective Project Management
Our marketing team uses Bitrix24 to streamline communication and improve their approach to customer service. The setup is simple, and the program is easily integrated with others to streamline our processes. It's a really adaptable device. Therefore, this instrument should be effective for the client group.
Pros
Work process management is something I take pleasure in since it allows me to have a clear schedule, complete the most important tasks in a timely manner, and obtain prompt assistance when I need it. Furthermore, I am able to classify people according to their industry. Thus, you may establish how long a task will take and how the meeting's participants will divide and conquer in order to get the job done. The convenience of having everything in a one app is really appreciated. It offers a video conferencing feature in addition to helping with project management and team communication.
Cons
CRM, color scheme Landing page has to be more appealing than it is now by adding some lovely and attractive color and, if required, fixing the color presentation.
Krishna
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4
4
Reviewed on 14/03/2023
An all-inclusive project management software
It has helped us with task management, Gantt chart creation, task delegation, document integration, and software that can work with our other company applications.
Pros
As a company wide platform, Bitrix24 has been implemented. For us, this project management software has been the most comprehensive and powerful one we've ever used. Bitrix also provides simple integrations that can be implemented immediately.
Cons
The product's UI leaves much to be desired. While the learning curve is shorter than that of other software, it is still noticeable when first using the program.
Duane
- Industry: Computer Software
- Company size: Self Employed
- Used Monthly for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 02/07/2024
Challenging but worth it
Overall my experience with the platform was okay. A little challenging at times because their approach is not conventional but it gets the job done well once setup correctly
Pros
The robust offering it provides is more than sufficient
Cons
A bit on the pricey side of the spectrum
Alternatives Considered
Dynamics 365Reasons for Switching to Bitrix24
I preferred the mix of functionality betterResponse from Bitrix
Thank you for your review, Duane! We’re pleased to know that you preferred our mix of functionality and we wish you continued success in your business endeavors with the help of Bitrix24!
Replied 08/07/2024
lee
- Industry: Medical Devices
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1
1
Reviewed on 31/01/2021
Complete Scam
If i could provide a lower score, I would. The company falsely advertises integrations with Quickbooks Online, it does not work. The software is a shell, meaning that the purchaser has to "create: every document and infrastructure in order for the application to even come close to working. The very thing that it appears it was designed for ( CRM) fails miserably. You wont even see your deals or opportunities move to the "next stage" without some form of manual manipulation. Telephone integration does absolutely nothing other than clog up your leads with calls with zero info on them. Top all of this off with the complete lack of support ( even in the paid version). They will take days to respond and then its with a canned response about going and researching the answer your self in a pile of some of the worst help files I have seen in my more than 30 years in business. Then, finally capped by this...once you have wasted the $1000.00 for the access to the software and the countless hours and thousands of dollars to try to get it to work with just basic day to day operation....you finally decide that their are much better options available (like Salesfoce) they will refuse to refund you any part of your remaining subscription. BUYER BE WARE- complete and total scam of a solution. DO NOT WASTE YOUR MONEY!
Pros
NONE- very difficult to deploy. Hours upon hours spent in setup ended up being a complete waste of time. Not ONE of the integrations work.
Cons
difficult to train staff on, difficult and expensive to obtain support
Alternatives Considered
CRM AnalyticsReasons for Choosing Bitrix24
we were seeking a solution with better CRM and quote abilities.Reasons for Switching to Bitrix24
initial price was more attractive with b24. ended up spending many thousands more with b24 and wasted months of development time that Salesforce would have had available ( out of the box)
Verified Reviewer
- Industry: Marketing & Advertising
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
4
Features
5
Ease of Use
3
Customer Support
4
4
Reviewed on 04/06/2024
All-in-one Management Tool
Overall, Bitrix24 did everything that our team needed, communication tool, time management, task management, leaves, etc.
Pros
I like how it has a lot of functions and can be integrated with other tools, so it's a one-stop shop for everything we do for work.
Cons
Since it has too many functions, some don't work as well as we want. It is also laggy and has many bugs (but maybe we have too many users).
Response from Bitrix
Thank you for your review and for choosing Bitrix24 as your all-in-one management tool! It's great to know that Bitrix24 has met your team’s needs in various areas. We are continuously working on improving the platform to ensure a smoother experience for all users.
Replied 11/06/2024
