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About Buildertrend
Buildertrend provides pre-sale tools including a built-in customer relationship management (CRM) system, bid requests, project proposals, plus more. Project management tools include scheduling, budgeting, timesheets, and more. Customer management tools include change order and selection management, warranty requests, and payment processing. This system also integrates with other solutions such as QuickBooks, Xero, and various dedicated estimating and takeoff tools.
Buildertrend provides each business with an account manager to provide training and support. Project teams and construction professionals can also access customized branding, daily webinars, support chat, the Buildertrend Learning Community, a 24/7 help section, and Buildertrend University.
What is Buildertrend?
How do you use Buildertrend?
Who uses Buildertrend?
Does Buildertrend have an app?
What is Buildertrend?
Buildertrend is a construction management solution that combines project scheduling, project management, financial management, customer management and service management in a single suite.
How do you use Buildertrend?
With Buildertrend, users can easily consolidate all leads across all contact forms and excel sheets into one single sheet. This allows users to expedite the pre-sale processes from bidding to the proposal. For project management, field users can send daily updates about the status of a project and working conditions using daily logs. Built-in scheduling tools allow users to view all tasks in progress and even link sub-contractors to any item or task.
Who uses Buildertrend?
Buildertrend is designed for home builders, general/specialty contractors, remodelers, and residential/commerical contractors.
Does Buildertrend have an app?
Yes, Buildertrend provides an iOS and Android application that allows construction professionals to manage projects from anywhere.
Buildertrend pricing
Buildertrend does not have a free version and does not offer a free trial. Buildertrend paid version starts at US$499.00/month.
Starting Price:
US$499.00/month
Free Version:
No
Free trial:
No
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Buildertrend Reviews
Feature rating
5 reviews of 1,633
View all reviews
Jack
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5
5
Reviewed on 17/02/2020
Welcome into the 21st Century
9/10, I haven't had any major problems with the software. Theres not too many glitches, and like I said prior if you put the effort into it, it is 100% worth it. No question. Not only that but you have a great support team to back you up, whether you're a techy or not they can really shed some light.
Pros
Phenomenal Software, it should replace everything that a construction company uses. I get that some dont like moving forward to tech, but once you actually put the work into BT to use it, it makes everything so much faster and coordination is top-notch. The fact we can give homeowners access to see whats going on construction wise saves us time and stress. We generally dont need to communicate basic things to them, they can see it for themselves!
Cons
The selections software is still a little bit limited, takes hours of work. Some sort of master template to feed everything would be amazing if it could be implemented in the future. Also the loading glitch, and how I have to "click X" to search another property. Can make going through several properties fast to a chore since it has to refresh so many times.
Response from Buildertrend
Jack, thank you so much for your review and feedback! We appreciate you taking the time to do this. And I'll be sure to pass your feedback along to our Product team.
Replied 02/03/2020
Arthur
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5
4
Reviewed on 13/02/2020
Arthur's BT experience at TCON Homes
It is helping in changing the culture at TCON Homes. It is a bit hard to explain for construction people that planning is more cost effective than starting smashing walls because you are aggregating value doing physical labour.
Pros
Communication of job progress with subcontractors, client portal, upload photos, variatin and owner invoices.
Cons
There is no taxes *yet.
No milestones schedule items, but maybe not needed.
Hope one day I can see To-dos on Gantt chart (not as a extra line, but a floating point).
Alternatives Considered
ProcoreReasons for Choosing Buildertrend
BT gives a framework to operate and TCON needed one. It helped me with my arguments to change the estimate software as well. We got Planswift, now we moved to CostX and it is saving time and helping me to standardise products as their workbooks are really powerful.Switched From
Microsoft ProjectReasons for Switching to Buildertrend
BT changed fees plans. Honestly, it was confusing and too expensive to use for few projects per year. We are a small company with 4-6 projects per year focusing on growth to be able to build up to 8-10 per year.
Miguel
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
3
Features
4
Ease of Use
1
Customer Support
4
2
Reviewed on 01/12/2021
Clunky at best.
They tried - nice people. You can’t overcome poor design and development. It has to be built with ease of use being a top priority.
Pros
They are fantastic at marketing their product and putting on a good demo. Strong feature set if you can overcome a lack of flow and common sense usability.
Cons
Packed with features yet ease of use is paid no mind. I was in the software field when everything transitioned to SAS from legacy hardware. The most important factors (high level) are security, down time, make it extremely user friendly, and feature functionality (not at the risk of losing ground on a user friendly interface). Today, if one can’t jump into a software for the first time ever and make it work with ease then it has little to no value (my humble opinion). This is exactly why many companies provide only 30 or 14 day trials or less. It either meets your needs or not but if you can’t figure it out because the execution is poor and the interface is clunky, it’s not a worthwhile investment. I think this company has focused too much on marketing with social media heads like “The Build Show” for popularity and too little on development. Make it stupid simple to where a VA in the Philippines can use it with ease and no background, only then would I have interest in trialing it. Also, the mobile app should be wiped clean and redone entirely - not usable. On to the next.
Alternatives Considered
CoConstructReasons for Switching to Buildertrend
They merged and made their pricing model simple.
Bronson
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 10/02/2020
BuilderTrend - Simming Pool Remodeling Company
We have had a great experience overall. The software works great, there is little to no downtime, and the customer service team has always been prompt and nice.
Pros
It is cloud based, so you can access it from any computer or phone. The software is semi-customizable, which has allowed us to label and schedule things how we need them. We absolutely love the scheduling portion and the ability to upload daily logs/pictures from the job site for every job. There are a ton of other features that are really useful, such as the owner payment, job costing, and change order sections. Your overall experience will depend on how well you set up the program initially. If you set it up right, it is a great tool.
Cons
While the program is semi-customizable, it is not completely customizable. There is not much they can do to help if you want a feature more customized other than submit a ticket and hope other people are complaining about the same thing. But, that is to be expected with any mass sold cloud based software.
Alternatives Considered
ProcoreReasons for Choosing Buildertrend
We wanted a solutions where we could use smart phones to access job information and upload daily pictures from the jobs.Reasons for Switching to Buildertrend
BuilderTrend had a better price point and they were easier to work with during the startup.
Jeremy
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5
5
Reviewed on 05/02/2020
Thoughts on BuilderTrend from a Remodeling company perspective
Solved the time that it took to email out the schedule to all trades and team now it flows alot better and I answer the phone alot less. Since most of the answers trades and the team are looking for are on BT they can find most of what they need there as long as we input the info they have what they need.
BuilderTrend gives me more time and freedom to do what owners of a business should be doing. It was one of the best choices I have made to start using it.
Pros
The scheduling feature is what we use most. Its nice to have all the info to our trades and managers so they are fully aware of the project, can see pictures, and have a full scope of work prior to start date. We use the estimating part of the software as well I do wish the contract section had more detail in it which I think it could if we took some extra time to develop that.
Cons
Very happy now I can have as many job starts as I would like instead of being limited. Little unhappy that I can have only 3 users and have to pay for more than 3. As the owner who does estimates I want access as a user. I also have a designer who does estimates and she needs access. I also have 2 project managers/carpenters that need access to it as well so I will be looking at having to pay for additional users on top of the price increase I have already incurred but making it unlimited job starts.
Haven't fully used BT to its full potential but we will at some point. The software is top notch I don't have really any complaints that I can think of at this time.
