About ClickUp

ClickUp is a cloud-based collaboration and project management tool suitable for businesses of all sizes and industries. Features include communication and collaboration tools, task assignments and statuses, alerts and a task toolbar. Users can assign comments and tasks to specific team members or groups of team members. Comments and tasks can be marked as resolved or in progress, or users can create custom statuses. Projects can be viewed from an Agile dashboard or organized by assignee. The activity stream displays tasks as they’re created and completed in real time. Users can configure notifications to be sent only for specific items. The mentions feature alerts users when another team member names them in a discussion, and comments can be edited after posting. Integrations include Slack and GitHub. Support is offered over the phone and via email. Pricing is per month.
ClickUp Software - ClickUp Board View
ClickUp Software - ClickUp List View
ClickUp Software - ClickUp Box View
ClickUp Software - ClickUp tasks scheduling
ClickUp video
ClickUp Software - ClickUp Board View - thumbnail
ClickUp Software - ClickUp List View - thumbnail
ClickUp Software - ClickUp Box View - thumbnail
ClickUp Software - ClickUp tasks scheduling - thumbnail

ClickUp pricing

ClickUp has a free version and does not offer a free trial. ClickUp paid version starts at US$9.00/month.

Starting Price:
US$9.00/month
Free Version:
Yes
Free trial:
No

Alternatives to ClickUp

ClickUp Reviews

Feature rating

Value for Money
4.6
Functionality
4.6
Ease of Use
4.3
Customer Support
4.5
5 reviews of 4,171 View all reviews
Beatrice
Beatrice
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 27/05/2024

ClickUp review

Pros

What I liked about ClickUp is that it is effective in task management due to collaboration tools such as file attachments, and document sharing. These tools helped my team to stay coordinated and manage tasks collectively, improving our overall efficiency

Cons

At the beginning of using ClickUp, i found it difficult to use because of its complexity. ClickUp requires time and effort to master.

Bridgette
  • Industry: Museums & Institutions
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 23/06/2024

Team Collaboration Made Easy

My overall experience with ClickUp has been positive and efficient. ClickUp has been instrumental in improving our workflow and enhancing team communication, contributing significantly to our project success

Pros

What I liked most about ClickUp is its versatility and user-friendly interface. It made managing tasks and projects straightforward and efficient, helping our team stay organized and productive.

Cons

What I liked least about ClickUp was the occasional complexity in setting up advanced features like custom workflows. For example, configuring automated notifications across multiple projects required more time and technical understanding than expected, which could be challenging for new users or those with limited experience in project management software.

Diana
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
2

1
Reviewed on 02/06/2024

The app is not easy-to-use, productive, efficient. No bug fixing. only money & time lost.

The App was an aim to help Project managers in their work and life, and instead - it makes it more complicated. The bugs are not fixed, the features are not improved. I reported many bugs since a year (wrong filters working, statises not visible, wrong data tracki g and much more), but the company did nothing about it. We get info about an updates every month on our mailboxes but none of the crucial bugs was ever fixed. I have 300+250 tasks on ClickUp, they are not able to tell when they would be able to fix those, so no Roadmap. I am a Project manager and product Owner since many years and I havent seen that kind of Roadmap Management in my lifetime. I lost much money and time cause I was not on time with many tasks and what was the cause? The ClickUp shows different tasks on different lists and somehow many on them are not visible, even if I use date Filter or due date "last 7 days" etc - we cannot trust this App, and instead of giving some Roadmap, we still do not know whether its good to move 1000 tasks somewhere else or what. And it has been since almost a year.
Sometimes I got answer like "We cannot estimate the time but its in the Review" for 15 weeks... And sometimes - no info for long time, promising they are working on it and then - tadaaam "We are not working on it cause its only you who reported that bug and we prioritize bugs and issues Based on the number of reporters". Omg. It is unbelieveable.

Of course you would get AI updates, some integrations etc, but the crucial things like reponsiveness, productivity, reliable features, bug fixing, filters working properly, lists showing right tasks every moment - this is something you cannot See.
ClickUp Team, info that developers are working on sth for weeks, months or you cannot estimate the time is neither empowering their businesses nor saving their time money / nor giving them overview of how the Projects are going and whether they should perform some actions etc. Whasn't that the aim of the App?

If I loose more than 50€ once again due to the bugs, I am done of waiting… Please, think twice while choosing the app. Especially if you don’t want to have your work disruptive.

Moreover, I got info “We have only one report of this issue, the issue doesn't block workflow, and there are viable workarounds using the web and desktop apps.” -> the ClickUp team told be that I could use computer to workaround this. Really? heavy computer everyday with me, those days? Web app is terrible, no responsiveness at all.

Really, I was about to have “The Highest Rated Project Management Platform” “ClickUp's easy-to-use product management software keeps your team productive, efficient and headache-free” “ClickUp's productivity platform is constantly improving as we release new features requested by our clients every single week.” ar they told avout the app, and unfortunately no progress in those really crucial bugs and features. The slogans on the websites are not real.

Pros

Maybe the layout, I thouth it would be useful. I like the dependencies.

Cons

The app is not easy-to-use, productive, efficient. No bug fixing. only money & time lost.
In My Work, opening a task and returning to the view places you back at the top of the list
Statuses not appearing when adding a status filter
tasks are not getting displayed in My Work > Overdue > See All of the mobile app.
Task with DueDate for today are missing in MyWork - Today section. Also shows tasks missing from Everything List]
Mobile Home V3 | In My Work, opening a task and returning to the view places you back at the top of the list
Home | Mobile | Tasks missing from My Work on the mobile app and browser]

The statuses are not working properly
The lists and due dates and not working
The web site is not responsive

How could I trust the App as I do have 5 tasks on my TODO list for today and then I got 25 email notifications that those tasks are overdue? Where those tasks were hidden for 24 hours? And Its the same with many functionalities. We cannot trust statuses, Dates, lists, progress...

Mobile Home V3 | In My Work, opening a task and returning to the view places you back at the top of the list - could you imagine having to review/change the due dates and every time scrolling to the bottom (200+ tasks on the list) to change the date of one particular task? It last 1.5hours every few days.

John Epok
  • Industry: Telecommunications
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

4
Reviewed on 03/05/2024

Extensive Project Management Platform

My overall experience was pleasant as generally, coming from Google Sheets, Click Up is a way lot better in terms of project management.

Pros

Tons of features to use.
Gives holistic view of projects and provide tracking notification on what needs to be done on a certain day versus deadline.
Tasks can be assigned via POCs and group of POCs and they will get a notification for it.
Project duration can be tracked through summation on start and end time.

Cons

As a first time user, these tons of features can be intimidating hence it would need a few hours to be familiarized on all the features.

Alternatives Considered

monday.com and Asana

Reasons for Choosing ClickUp

Google Sheets can be very messy and manual hence we've looked into a more automated solution that is Click Up.

Reasons for Switching to ClickUp

By far the selection criteria involves pricing and tons of useful features and Click Up was able to satisfy both.
Emily
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 20/06/2024

Customizable

Pros

I like that it's infinitely customizable, so it can be used for many different purposes.

Cons

I would love to be able to view the number of tasks that have been moved from one status to another, so I can capture the number of leads that we sold every month. I'd also like to be able to automate reminders before tasks are due. These would make Clickup much more functional for us.

Related categories