About Benchmark Systems Practice Management

Benchmark Practice Management streamlines workflows and improves front and back-office operations to reduce errors, improve patient care, all while boosting revenues. This approach is made possible with a time-tested IT infrastructure using tools that drive efficiency and help expand the practice without adding more staff. Moreover, patients can schedule appointments, view their statements, and pay their bill on-line. Benchmark Systems provides a 360-degree view of any revenue cycle, from coding to claims management to patient and insurance collections – reporting directly back to the customer. Easily manage the finances of your practice and boost your bottom line with Benchmark Systems. Benchmark PM has built-in tools to help you swiftly manage transactions, submit insurance claims, post charges and automate billing tasks. Real-time unpaid claims follow-up shortens A/R cycles and built-in audit trails detail patient communications. Efficient collection processes help clinics receive payments faster. Plus, our Billing Module averages a 98 percent first-pass claims acceptance. Benchmark PM puts the information you and your staff need directly at your fingertips, helps to prioritize key activities, improve communication and free staff from manual processes that slow your practice. Code correctly and accurately. Scan and store insurance information and patient authorizations online. Date and time stamped messages for a fully featured reporting module. Unlike most Practice Management Systems, Benchmark PM adjusts to meet your practice needs and personal preferences. Customizable to your unique practice, specialty and management style. When it comes to helping you achieve success, Benchmark Systems doesn’t stop at delivering advanced technology. We provide complete end-to-end implementation services and offer a variety of support and training options including on-site and virtual training to ensure that your entire staff has the know-how and confidence to fully utilize your Benchmark PM System. As a certified vendor with over 40 years of experience Benchmark Systems has the experience and expertise to help you significantly lower expenses while improving patient care with our flexible, advanced technology and superior customer service. Contact us to learn more and join the thousands of physicians in over 40 specialties who use Benchmark Systems integrated solutions, including Benchmark PM System, every day.
Benchmark Systems Practice Management Software - Benchmark PM Appointment Scheduling
Benchmark Systems Practice Management Software - Patient Portal
Benchmark Systems Practice Management Software - EMR Document List
Benchmark Systems Practice Management Software - RCM Denial Management
Benchmark Systems Practice Management Software - Online Patient Self-Scheduling
Benchmark Systems Practice Management Software - Benchmark PM Live Scheduling App
Benchmark Systems Practice Management video
Benchmark Systems Practice Management Software - Benchmark PM Appointment Scheduling - thumbnail
Benchmark Systems Practice Management Software - Patient Portal - thumbnail
Benchmark Systems Practice Management Software - EMR Document List - thumbnail
Benchmark Systems Practice Management Software - RCM Denial Management - thumbnail
Benchmark Systems Practice Management Software - Online Patient Self-Scheduling - thumbnail

Benchmark Systems Practice Management pricing

Benchmark Systems Practice Management does not have a free version.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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Benchmark Systems Practice Management Reviews

Feature rating

Value for Money
4.6
Functionality
4.6
Ease of Use
4.7
Customer Support
4.8
5 reviews of 173 View all reviews
Gina
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
0

5
Reviewed on 29/07/2020

Antworks Survey

Can not say enough about customer service or support. When we have had issues they are very prompt getting back with us and/or fixing whatever issue we have. Customer Support goes above and beyond!

Pros

Very user friendly, flow of charge entry very smooth, being able to put charges on hold and releasing when needing to bill. Submitting claims with a click of a button.

Cons

Not really a con but wish there was a way to group month end reports so you could just click a button and they would all run for each provider instead of clicking individually,

binky
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 18/07/2018

issues that need to be addressed

lack of communication when things go wrong
you must keep providers updated with regular emails no apology for last fiasco which cause undue problems overtime for staff and difficulty for providers

Pros

easy to use. Support team is a big pro for us. Responds immediately, has real answers. If not for support team, we would not be so positive

Cons

updates cause too many problems no communication too many outages not able to fix prescription eligibility must be away of finding out from sure scripts what the problem is this is a real problem and needs to be addressed

Amy
  • Industry: Hospital & Health Care
  • Review Source
Value for Money
0
Features
3
Ease of Use
3.5
Customer Support
1.5

3
Reviewed on 18/09/2014

We have been a client for almost 20 years

Pros

It is easy to use and can sometimes be customized to fit our office's needs.

Cons

Some of the reports we need are not available. It usually takes 3-4 hours to receive a return phone call.

SUSAN
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 05/08/2021

BILLING APPLICATIONS REVIEW

BEST THING IS THE STAFF AT BENCHMARK WHO ARE ALWAYS VERY WILLING TO HELP WITH AN ISSUE

Pros

BEING ABLE TO ADD TO ICD-10 CODES AND CPT CODES IS QUICK AND EASY. DOWNLOADS FROM INSURANCE COMPANY PAYMENTS AND TRACKING PAYMENTS

Cons

THERE ARE TIMES THE SITE IS VERY SLOW BUT THAT COULD BE DUE TO INTERNET SERVICES IN THE AREA

Response from Benchmark Systems Inc.

Thank you for your review and your appreciation for our staff. Our employees work very hard to make sure our clients are happy and successful.

Replied 03/09/2021
Donna
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/03/2020

Great customer service

Our practice made the switch to Antworks in 2018 and have been extremely happy with its functionality. PM system has great billing components. EHR system has customization for templates. Support calls are answered expediently and the customer services representatives are always polite and helpful. I have been in the healthcare industry for over 25yrs and they have the best customer services of any other software company I have dealt with in the past. I highly recommend them to any practice.

Pros

Great customer service and easy to use PM and EHR systems.

Cons

PM and EHR are 2 different applications. This is a minimal inconvenience.

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