About ChiroTouch
ChiroTouch pricing
ChiroTouch does not have a free version and does not offer a free trial. ChiroTouch paid version starts at US$159.00/month.
Alternatives to ChiroTouch
ChiroTouch Reviews
Feature rating
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Great Quality, Great Service
I have worked with ChirTouch for 5 years and I love it. I recommend it to all chiropractors I work with. Customer service is, more often than not, very helpful and they are at least attentive and quick to respond. The whole system is seamlessly integrated from online apt requests, auto population of paperwork, self check-ins, billing, it really is outstanding compared to all other chiro software I work with. The only thing that needs help is the patient statements. Instead of separating the amount due from the insurance co and the patient, it will put those two amounts together, before the insurance has paid the DOS and print a statement as if the patient owes the whole balance so with the 100s of patients we have, it is not economical to print all those statements and go through them one by one for accuracy. I have yet to figure out the best way to print accurate statements in bulk fashion and welcome help from ChiroTouch or anyone else familiar with this.
Pros
the intuitive nature of all basic functions, ease of use and organization
Cons
One thing only - the patient statements are too complicated when trying to do a 'mass' monthly production.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Better than what we had, but not amazing.
We were moving from an EHR that was not working well for the clinic.
Pros
The version I have is hosted at the office. I know that EHR is going to an online platform and that is the "in thing" right now. But, with the hosted version, I own the licence and once paid off, I don't have to make that 400$ a month payment to use it.
Cons
They do not guide you on how to use the software in real life practice. Yes, they teach you what the buttons do. But knowing what the dials on an airplane mean is not the same thing as flying an airplane. They only give you access to the manual for the program if you buy their maintenance package. But, the manual is very lacking on any detailed information that makes it extremely useful. It is a very cumbersome software package to start using. Also, they do not integrate with QuickBooks. I wished that I could get the finances from this program to talk with QuickBooks.
Alternatives Considered
Practice FusionReasons for Choosing ChiroTouch
It was really good to get my feet wet with EHR using Office Ally. But, it was just really hard to figure it out. I moved to Chirotouch due to use of the ipad during patient encounters. That is easier now than using Office Ally. I also liked that Chirotouch has all the financials in one program. I also needed a management system not just an EHR.Switched From
EHR 24/7Reasons for Switching to ChiroTouch
Practice fusion was a decent EHR to work with. It just did not provide the Chiropractic specific options that made it easy to work with. Yes, I could have programmed it in. But, that was super time consuming. You could make it work for Chiropractic, but it is not set up for Chiropractic and that makes it hard to effectively use.- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
ChiroSpring
It has been good so far and it’s been 9 months
Pros
Customer service and training videos are great
Cons
Not done developing parts of it yet like treatment plans
- Industry: Medical Practice
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Plan for a large ongoing expense
Pros
The product seems to be comprehensive. It handles a lot of functions in my office - scheduling, managing patient ledgers, office flow. Inventory.
Cons
Once I purchased the software, I was bombarded with emails telling me to let them know when I went live. Little did I know that as soon as I clicked I was live, my initial training sessions ended. It was nice, as a new office to have low monthly payments to buy the software, but when the first year is over and the payments go up, the technical support goes away - as does your access to MyChirotouch so that I cannot log in and create new or update existing emails through the system, including patient visit reminders. I cannot access a user guide. I cannot even update or change the services I subscribe to or billing methods. I suppose the justification for the high cost of yearly support is so they can continue updating the system, but if you're a cash office as I am, this system is over qualified. Plus, it seems like I'm nickle and dimed to death as each additional service (online intake forms, patient reminders, backup etc) is an additional fee. I hate their intake form, the only service I like and use is the reminders, but I can't save any money subscribing to just one service because they are bundled. Having their backup service is probably useless without tech support. I did well without support for 2 years, then I moved my office to a new location. I'm having so much difficulty connecting my ipads so that I can use the apps, and because my static ip address changed, my patients can no longer use the online scheduling feature. I've called for help, and was told they are now only responsible for connecting one office computer to chirotouch. If customer rep was to help me with anything beyond that he "would be dinged because the calls are monitored." Customer service at its best, right there. I will need to pay for support for them to help me with these basic functions - unless I bring in my own local IT person, but we still won't be able to update online scheduling without access to mychirotouch.com. "Well, this is how we get paid" says rep. So, obviously, this is a company who has a culture of not taking care of the customer. $ to purchase + subscribed services won't go far with this company. Plan an additional $ /year to have full availability to basic features.
- Industry: Computer & Network Security
- Company size: 1,001–5,000 Employees
- Used Monthly for 1+ year
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Review Source
Review on ChiroTouch - improvise Chiropractic practice
This platform enables Chiropractic practices by including efficient patient management, customizable treatment plans, and robust billing features. I like the idea of the platform, but find it difficult to understand and use at a glance
Pros
I like the Chiropractic practice of management of patient data , customisable treatment plans, prescription management. This is to take patient care a level up in medical platforms
Cons
Costing is higher than other platforms or local platforms. Slightly difficult to understand and navigate
Response from ChiroTouch Integrated Practice Solutions
Thank you for taking the time to share your review of ChiroTouch! We're thrilled to hear that ChiroTouch is positively impacting your practice.
We understand that investment decisions are crucial. ChiroTouch is designed to provide long-term value by streamlining operations, improving patient care, and ensuring both patient and practice data security. While pricing is a consideration, the benefits such as improved efficiency, stronger cash flow, and enhanced compliance deliver significant ROI to your practice over time.
If you have any questions about how to optimize your ChiroTouch experience, please don't hesitate to reach out to our support team. We're committed to helping you maximize the value of your investment.
Thank you again for your feedback.