About RetailEdge
RetailEdge pricing
RetailEdge does not have a free version but does offer a free trial. RetailEdge paid version starts at US$495.00/one-time.
Alternatives to RetailEdge
RetailEdge Reviews
Feature rating
- Industry: Retail
- Used Daily for 2+ years
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Review Source
Started RetailEdge in 2013 . Quickly proved to be faster, easier & 1/5 the cost of POS used...
Saves money, makes money, saves time analyzing and ordering products.
Pros
Pre-made Reports export to excel with 1 click. The customer loyalty program alone is worth the price of the program. The stand alone laptop workstations let me work anywhere. The support is personable, quick and detailed.
Cons
Some of the reports I use the most require extra steps to create. There is a nice feature which gives you extra "custom" database fields for inventory and customers - but you cannot change the generic labels - which makes it hard to keep consistent across multiple users.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Reliable, full featured and affordable POS
I can perform all of my inventory management processes and sales from anywhere. Even when I travel to Trade shows across the country, I am never impacted by internet issues.
Pros
This is a full featured POS and inventory management application that can run with or without an internet connection. All of this at a very reasonable initial investment price.
Cons
It does not integrated with my website database, Magento.
Alternatives Considered
Quickbooks Point of SaleReasons for Choosing RetailEdge
Quickbooks release a new version several years back that was extremely buggy. While I struggled for 3 months attempting to resolve the issues, it was negatively impacting my ability to do business. Customer support was terrible.Switched From
Quickbooks Point of SaleReasons for Switching to RetailEdge
It was 25% of the cost of most other full featured POS applications and included all of the functionality i needed. Because it is a small company that has been around for awhile, customer support is easy to work with - you can talk to the same support rep throughout the process of completing an issue.Response from High Meadow Business Solutions
Hi Donna, thank you for the kind words! We do have an integration with Magento through a third party called Modern Retail. Feel free to give us a call or email if you'd like to learn more!
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Mostly good, with a few major frustrations.
Ease of checking out customers and keeping track of inventory.
Pros
Pretty simple and explanatory interface. Not difficult to teach new hires how to use. Tech support is usually pretty speedy and efficient.
Cons
Every time there's an update with the software or with Windows 10, we have to call tech support because something becomes incompatible or switched off. Also unhappy that we started out being able to use our POS as a touch screen, and when Windows 10 became the operating system, it was no longer able to operate as touch screen, tacking on time to our checkout speed.
Some of the report functions are a bit tedious to use.
Many customers unhappy that we can't tell them how far along in the loyalty program they are without us doing some major research; wish it was just automatically tracked in their account.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Old Dog, New Tricks
Overall, BEST purchase I have made in the last 2 years. I sleep better at night knowing my POS is working, updated and backed up!
Pros
The pos was fairly easy to learn and upload inventory and customers from old POS system. Support team was a tremendous help with uploading information
Cons
Not enough training included in purchase price.
Reasons for Choosing RetailEdge
the company was out of business and didn't offer support or updates any longerReasons for Switching to RetailEdge
I wanted to OWN my information! Retail edge allows me to do that!- Industry: Retail
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
The great service I received from [SENSITIVE CONTENT]
Pros
keeping track of inventory, faster sales
Cons
Hard to figure out making reports, easy to change prices
Response from High Meadow Business Solutions
Marilyn,
Thank you for your review! If you don't like that it is easy to change prices, you can set up security in RetailEdge that only allows clerks with certain security levels access to actions like changing prices. Check out our video tutorials on that here: https://bit.ly/364WZum
And if you ever need help with reports, don't hesitate to call or email us!
