About Stamps.com

Stamps.com is a cloud-based parcel shipping solution designed for small to large businesses, online retailers, and multi-warehouse shippers. The application allows shippers to manage and automatically import order data from various stores, select suitable shipping modes based on price, package size, or delivery date, and send tracking information to customers and the marketplace. Stamps.com enables team members to print multiple labels in bulk, map shipping selections to delivery services, and apply shipping preferences to orders. Administrators can manage employee access permissions and set up postage, mail class, or special service restrictions. Other features include cost codes, hidden postage, multi-user accounts, expense tracking, and customizable branding. Stamps.com offers integration with several third-party platforms including Amazon, Volusion, Etsy, Magento, PayPal, and Shopify. Pricing is on a monthly subscription basis and support is provided via phone.
Stamps.com Software - Stamps.com home page
Stamps.com Software - Stamps.com import templates
Stamps.com Software - Stamps.com connecting web store
Stamps.com Software - Stamps.com custom reports
Stamps.com Software - Stamps.com home page - thumbnail
Stamps.com Software - Stamps.com import templates - thumbnail
Stamps.com Software - Stamps.com connecting web store - thumbnail
Stamps.com Software - Stamps.com custom reports - thumbnail

Stamps.com pricing

Stamps.com does not have a free version but does offer a free trial. Stamps.com paid version starts at US$19.99/month.

Starting Price:
US$19.99/month
Free Version:
No
Free trial:
Yes

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Stamps.com Reviews

Feature rating

Value for Money
4.0
Functionality
4.3
Ease of Use
4.3
Customer Support
4.1
5 reviews of 910 View all reviews
Bob
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 02/11/2018

Stop Standing In Line at the Post Office

Very easy to use. Very cost effective if you have the postage need.
It took us several months to begin to recover the costs associated with starting - but we realized our needs would grow and it was better to learn the system while still small than jump into something untested and putting our reputation on the line...

Pros

Ease of use...
Online capability...
Free Digital Scale (to weigh your packages and pay accurate postage)...
Print your stamps directly from your desktop computer...
Schedule a pick up or just "drop off" at the post office...

Cons

Make sure your cost basis for using this system includes the monthly fees. When we started, we were actually losing money each month (until our postage expenses rose to meet this need).

Be sure to order your replacement stamp sheets well in advance. There is nothing like running out of stamps to print and having to to the post office, only to come back and find your replacement stamps delivered later that day...

Angela
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 25/11/2023

Stamps.com helps me get things done.

Pros

Gone are the days where you have to leave the comfort of your own home or office to ship packages or letters. This beats the long lines especially when you only have a short lunch break to get things done, or even during the busy holidays.

Cons

I have not experienced any cons at the time being.

Ron
  • Industry: Nonprofit Organization Management
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
2
Ease of Use
4
Customer Support
1

1
Reviewed on 22/03/2022

Why I used to love Stamps.com

If I was getting good technical service support and getting questions answered and not having to many snafus I would say my overall experience would be good. However because of the last two days of not being able to do business the way I'm used to I would say because of technical support I have a poor experience. I have people in Poland waiting for care packages to come in and other places around the world like South Korea Bahrain Kuwait some undisclosed areas Iraq Syria and I can't I'd have to keep my production up because these deserving service members are waiting for support from the USA. IHONOUSA.com has been shipping care packages to troops since 2012

Pros

I started using Stamps.com because I used to stand in line at the post office and would see people walking past me and put their packages down on the counter and leave. So one day I ask someone how do you put your packages up and walk out. And they told me Stamps.com. So because I make frequent trips to the post office this was intriguing to me. So I looked up the service and decided that this was something of a innovation innovation moment for buyer nonprofit organization shipping care packages to troops. It will save me a lot of time standing in line at the post office. And then I started having them pick the care packages up at the door of my home which was even more time saving. As far as the software is concerned it was easy to learn easy to use and I was very thankful to have this addition to my process.

Cons

Over the years I've had pretty good success with Stamps.com my only issue with this company is their customer service really sucks. And it seems to be getting worse as time goes on. I recently had an issue with Stamps.com not recognizing APO addresses that I was shipping to because they didn't have the last four digits. Well I wanted to find out because most of the APO addresses that I shipped you don't always have the addition of four digits. So after spending 2 1/2 hours on and off the phone with stamps.com tier 1 technical support who didn't know anything and then they switched me to tier 2 in about an hour and a half and even though the guy worked with me to try to figure out or troubleshoot the issue we realized it still is not gonna work. But they would not tell me why or what was different than the three or four years prior that I was using this service.

Erica
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 20/09/2023

Great option for any business!

My overall experience has been wonderful.

Pros

That we can calculate and print stamps, right from our office! I also love the online integration from desktop to desktop, so regardless if we are accessing our account from the office or home, we can still get the supplies we need.

Cons

No issues here!

BRANDI
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 15/11/2023

processor3 review

Pros

the ease of use and the compatible scales

Cons

how expensive stamps are and how frequently the prices change

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