4.7
Overall rating
Reviews

4.7
Overall rating
Reviews

About Flocknote

Flocknote is a church management solution that helps churches and ministries communicate with members via email or text messages. The platform enables administrators to send messages to members via Facebook or Twitter, manage volunteers, track donations, process payments and organize fundraisers. The member management system allows managers to capture and store members’ contact information, photos and documents in a centralized repository. Flocknote offers a host of features including communications management, reporting, data synchronization, activity dashboard, user profiles and more. Additionally, church workers can utilize mobile applications to view or edit member profiles, generate payment receipts and receive real-time email notifications for members’ responses or replies. Flocknote comes with an API, which facilitates integration with several third-party platforms such as eCatholic and Sheenomo. The application is available to users for free and on a monthly subscription basis. Support is extended via documentation, FAQ, email and video tutorials.
Flocknote Software - Flocknote my dashboard
Flocknote Software - Flocknote capture replies and responses
Flocknote Software - Flocknote create emails
Flocknote Software - Flocknote my dashboard - thumbnail
Flocknote Software - Flocknote capture replies and responses - thumbnail
Flocknote Software - Flocknote create emails - thumbnail

Flocknote pricing

Flocknote has a free version and offers a free trial. Flocknote paid version starts at US$8.00/month.

Starting Price:
US$8.00/month
Free Version:
Yes
Free trial:
Yes

Alternatives to Flocknote

Flocknote Reviews

Feature rating

Value for Money
4.7
Functionality
4.3
Ease of Use
4.4
Customer Support
4.8
5 reviews of 148 View all reviews
Benjamin
Benjamin
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/04/2018

Flocknote is an easy to use communication tool built for churches.

Flocknote allows church administration and leaders to communicate with their people on demand. It is a simple, straightforward, and cost effective solution made for churches.

Pros

The software is simple, straightforward, and cost effective. The software allows communication through email and text. It has analytics for understanding how the messages were received and red. Groups can be setup to communicate with specific people.

Cons

When people attempt to communicate back, you will have to manually look for these communication. Notifications are not given when someone communicates back. This is only a one-way communications platform.

Response from Flocknote

Hi Benjamin,

We're so glad to hear you're finding Flocknote helpful for communicating with your church members :) I do have some good news for you. There is a way to be notified via email when someone replies to a note. To enable these notifications, you can simply login and select the Purple Bell icon and click to highlight the speech bubble icon next to any group that's listed to be notified via email when a comment is left on a note. To see this process in action you can check out our training video on comments here: http://flocknote.com/training/comments-and-replies

I hope this is helpful :) If you have any questions or if we can be of any further assistance, please don't hesitate to reach out to me at [email protected]

God bless,

Kaitlin R.
Flocknote Happiness Engineer
[email protected]

Replied 07/05/2018
Brad
  • Industry: Religious Institutions
  • Company size: Self Employed
  • Used for Free Trial
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
5

4
Reviewed on 03/12/2019

Flocknote People assessment

We have no Parish Registry and our recording of Sunday offering is done in Excel.

Pros

Ease of use. Well organized and stable.

Cons

I'm particularly interested in next development cycle (import, reports, receipts..)
I would like to be able to duplicate batches from a previous month. We have electronic giving for 55 individuals who give the same amount monthly. Additionally I'd like to be able modify fund designations as well as remove designations where there is no $ amount. Renaming or removing batches would be helpful as well as exporting batches in its entirety. Recording of fund campaigns would be a nice addition.

Response from Flocknote

Hiya Brad -- thank you so much for taking the time to leave us a review! Good news -- we are currently working on some new developments, including some of the features you mentioned you'd like to see. I will share all your suggestions with our development team as they work on those new features.

I appreciate your feedback! :)

Replied 03/12/2019
Mark
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
2
Customer Support
4

3
Reviewed on 25/04/2019

So Many Features, So Much Time

Pros

I have a need to contact many people with the same message, and email or social media is not always the best option. Flocknote is helpful for this exact purpose. If you need to get in touch with the intent of sharing information about events and activities, this is an amazing tool for this purpose.

Cons

Unfortunately, as useful as this software is for the purpose of sharing information with a group of people, there is much to learn for a first time user. As with any software, you must be willing to invest a decent amount of time to figure out all the features of Flocknote.

Response from Flocknote

Hi Mark, thank you for the honest feedback! I'm so happy to hear that the tool has been so useful when you need to get out news and info about events! I'd love to discuss the learning curve you had and how we could improve this, so please shoot us an email at [email protected]. We're all ears -- thanks for keeping us sharp! ;)

Replied 30/04/2019
Shana
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 14/02/2019

Flocknote Values Parish Communications

While my cons would be helpful for some instances, the 99% of what we do/need from Flocknote is exceptional. And what makes it even better for me as the office admin, is that if I have a question (office hours or not), I get a response typically within a 12 to 24-hr period. This enables me to continue with my tasks/responsibilities (and not forget that I even asked a question...which in a busy parish and me now being a "senior citizen"...I have those peak days where it's like, "Did I do that or just think about doing it?" Don't laugh...much like reading glass in that 45-50 age range, it's real. I thought it was just a joke when I was in my 20s - 30s. Nope, Nope it isn't. Flocknote's Team never makes me think I'm too behind the times to utilize their software. AND...our 60+ parishioners who actually allow their phones to receive texts...LOVE the reminders! The only complaints we receive of "Stop" and "Take me off your list" is because someone changed their number without telling us and a non-parishioner ends up with it. I know, cuz I ask before I remove them. :)

Pros

Ease of use, flexibility on delivery, ability to schedule in advance (especially for holidays/holy days), ability to reuse/edit earlier communications, link a "note" to a website or larger page for those wishing more detail.

Cons

Not able to access symbols from a drop down...can't bold or italicize text for emphasis in "text" note. Can't cut/paste "responses" from "note reply".

Response from Flocknote

Hi Shana! First of all, thank you for the honest and thorough review! I'm really happy to hear that you always feel comfortable coming to us Happiness Engineers for help even if you don't feel tech-savvy-- it's our pleasure to help you in any way we can. :)

You've raised some good points with the features you wish we had so I will pass this on to our developers. I appreciate the time you took to fill this review out! May God bless you!

Replied 04/03/2019
Sue
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 22/09/2020

This software supports our mission of connectional ministry!

Although I did not have FN experience,I am a believer in using technology to connect, inspire, inform and receive feedback form the members of your Flock. Even though I was new to FN and my position, I was able show co-workers the simple easy ways they could improve communication and connection with families involved in their ministry. FN has been a miracle resource for our church in this season of COVID19! It is amazing how much more we are connected with families even in this time of Social Distancing! People are so grateful for the fun and powerful ways we have been able to bring Christ into their homes with FN.

Pros

The many ways you can create messaging including videos, graphics, polls, attachments. FN lets you manage member messaging and data for specific groups. I love that you can invite new members and they can choose groups they want to hear from.

Cons

I struggled with the learning curve as a new hire in my position. Did not have an inhouse training bu that was not FN's fault :-) What I like least is the way they present new features and invite you to try, but it actually activates buy. I know this is user error, but feel that the try should be an actual try. Only super admin should be able to activate buy feature.
Would also love an outline of a training path for new users based on their ministry need. Perhaps a simple questionnaire that points new users in the right learning curve direction.

Response from Flocknote

Thanks so much for this review, Sue! If you need any additional training or have any questions/suggestions, please don't hesitate to reach out to our Happiness Engineers at [email protected]. God bless you and your church!

Replied 25/09/2020

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