About Pipefy

Pipefy is an onboarding software that helps HR teams reduce the need for data entry and manual processes. This solution helps teams automate activities such as collecting new employee information, sending welcome emails, updating core HR systems, and completing handoffs to IT and Finance teams. With Pipefy, businesses can ensure that HR teams are being efficient, completing all necessary steps, and providing a consistent new employee experience with streamlined communication. Pricing for Pipefy is on a monthly subscription basis. Support is offered via live chat, videos, tutorials, and an online help center.
Pipefy Software - Pipefy Customize workflows
Pipefy Software - Pipefy Process templates
Pipefy Software - Pipefy Public forms
Pipefy Software - Pipefy Reporting
Pipefy Software - Pipefy Sales pipeline
Pipefy Software - Pipefy Multiple devices
Pipefy Software - Pipefy Customize workflows - thumbnail
Pipefy Software - Pipefy Process templates - thumbnail
Pipefy Software - Pipefy Public forms - thumbnail
Pipefy Software - Pipefy Reporting - thumbnail
Pipefy Software - Pipefy Sales pipeline - thumbnail
Pipefy Software - Pipefy Multiple devices - thumbnail

Pipefy pricing

Pipefy has a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
No

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Pipefy Reviews

Feature rating

Value for Money
4.5
Functionality
4.4
Ease of Use
4.4
Customer Support
4.6
5 reviews of 278 View all reviews
Fabrício Yutaka
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 05/11/2019

Pipefy or Trello?

Small business owners can easily hire new collaborators and Pipefy helps to "teach" them the processes.

Team leaders/managers can empower their team by giving them the chance to decide and build the best process for their work.

Pros

That's the most common question I hear. If you don't have a minimum process established, you should use Trello. But, if you already have some business process designed for your routines — and need to guarantee they're followed, then your choice is Pipefy.

Best of all, Pipefy is like a Lego, so, you can change and rearrange the process and its phases as you evolve them over time. You don't need to exaustly plan ahead every detail.

Cons

Some changes in the process are possible only at the cost of "losing" some historical data. For example, you can't move a field from phase A to phase B. You have to recreate it as a new field and delete (or hide) the old one.

Alternatives Considered

Trello

Reasons for Switching to Pipefy

Trello is completely flexible. Pipefy gives flexibility and control in the right balance.
Jessica
  • Industry: Computer Software
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 29/05/2022

Pipefy is a versatile tool that may be used for a variety of purposes

I'm deleting all of the cards I've generated on Trello and moving them to Pipefy, where I can better organize them. Everything is made easier by the use of custom fields. It is possible to use Pipefy to automate routine tasks, integrate APIs with other services, build MVPs, and more.

Pros

Because it allows me to break down my weekly to-do list into manageable chunks, the Sprint panel is one of my all-time favorite features. Pipefy has been a huge asset in streamlining and streamlining my company's operations. To better understand where the most errors were occurring, what steps might be done, and what procedures needed to be changed, I used this platform.

Cons

In my opinion, Pipefy is an excellent tool, although there are a few minor issues I'd like to have addressed. Because the expiration date is established by a date on the calendar, I would want you to have an option to select a time and in working hours, but there isn't one available.

Mrinal
  • Industry: Insurance
  • Company size: 201-500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 11/08/2022

Pipefy - Keeping a tab on all cases/accounts without missing a thing.

Pros

Helps with keeping a sequential track of all action items.

Cons

Sometimes, the loading is slow. Also, moving a card from one stage to another, sometimes we have to reload the page as the card vanishes in the mid movement.

Alternatives Considered

Jira

Reasons for Switching to Pipefy

Pricing was the main factor and customisation as well as ease of customisation.
Julius
  • Industry: Consumer Goods
  • Company size: 2-10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
3
Features
2
Ease of Use
3
Customer Support
1

3
Reviewed on 21/09/2022

Very bad customer support

Pros

I really liked the software overall.
Many features and good implementation

Cons

The customer support is very unresponsive and not cooperative.
Also its not possible to remove the branding in all mails.
Mail integration is buggy.

Verified Reviewer
  • Industry: Human Resources
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 23/09/2022

Pipefy made our workflow automation easier and convenient

Pros

Workflow Automation on Pipefy has really caught our attention as it reduced the workload of daily or repetitive tasks. We primarily use it for the Automation of Forms, processes and workflows. Templates are really great to get anyone started on the platform.

Cons

No series complaint with the Platform as it is really easy to use. Trying some of the complex queries to see the limit of the tool but i am sure it will meet our expectations.

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