About Less Annoying CRM

Less Annoying CRM is a customer relationship management solution built for small businesses. It offers cloud-based deployment, various configuration options and a dashboard that provides an overview of contact information, projects, files and other information. Less Annoying CRM allows businesses to customize and consolidate their customer information in a single place, accessible to the entire team. The dashboard allows users to view any notes, files, tasks, events and pipeline information related to a contact. Modules include lead tracking, note taking, calendars and task management.
Less Annoying CRM Software - Contact profile - lets you see everything you need to know about your contact in an easy-to-read format.
Less Annoying CRM Software - Your Workspace - your daily dashboard that shows you what you need to get done today.
Less Annoying CRM Software - Calendar - private, shared, team calendars allow you to delegate tasks and events to one another, collaborate, and see what everyone is working on. Integrates with your Google and Outlook calendars.
Less Annoying CRM Software - Custom fields - create unlimited custom fields to store all the information you need to stay on top of for every contact or company.
Less Annoying CRM Software - Pipeline report - this report lets you see exactly where everyone is in any given workflow so that you know what you've done with them, and what you need to do with them next. Can be easily filtered or sorted to show you the contacts you need to see.
Less Annoying CRM Software - Mobile site - our fully-featured mobile site lets you take your contacts on-the-go, and enter notes on any device. See what your team is working on and pull up all the information you need, wherever you are.
Less Annoying CRM video
Less Annoying CRM Software - Contact profile - lets you see everything you need to know about your contact in an easy-to-read format. - thumbnail
Less Annoying CRM Software - Your Workspace - your daily dashboard that shows you what you need to get done today. - thumbnail
Less Annoying CRM Software - Calendar - private, shared, team calendars allow you to delegate tasks and events to one another, collaborate, and see what everyone is working on. Integrates with your Google and Outlook calendars. - thumbnail
Less Annoying CRM Software - Custom fields - create unlimited custom fields to store all the information you need to stay on top of for every contact or company. - thumbnail
Less Annoying CRM Software - Pipeline report - this report lets you see exactly where everyone is in any given workflow so that you know what you've done with them, and what you need to do with them next. Can be easily filtered or sorted to show you the contacts you need to see. - thumbnail

Less Annoying CRM pricing

Less Annoying CRM does not have a free version but does offer a free trial. Less Annoying CRM paid version starts at US$15.00/month.

Starting Price:
US$15.00/month
Free Version:
No
Free trial:
Yes

Alternatives to Less Annoying CRM

Agile CRM

Agile CRM is a cloud-based customer relationship management (CRM) solution designed for small and midsize businesses....

Capsule

Capsule from Zestia is a cloud-based CRM application that enables small and midsize organizations to keep track of the...

HubSpot Marketing Hub

HubSpot is a leading growth platform. Over 52,000 total customers in more than 100 countries use HubSpot’s award-winning...

JobNimbus

JobNimbus is a CRM and project management software wrapped up in one application. The platform is an end-to-end...

Zoho CRM

Zoho CRM is a cloud-based business management platform that caters to businesses of all sizes. It offers sales and...

monday.com

monday.com is an award-winning work and project management platform that helps teams of all sizes plan, prioritize,...

Less Annoying CRM Reviews

Feature rating

Value for Money
4.9
Functionality
4.5
Ease of Use
4.9
Customer Support
4.9
5 reviews of 508 View all reviews
Abi
  • Industry: Professional Training & Coaching
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 21/09/2022

Much less annoying

This is the first product in years that seems to offer genuine, responsive, human support.
I feel like the LACRM team is on our side. Very happy.

Pros

I really do find this CRM less annoying than others I have tried.
Our business is recruiting support for professionals and business people. LACRM has a great system for tracking and organising all our contacts and defining the relationships between them.
The customer service is highly responsive, and when they can't do something I want, they just admit it so I can move on and find another solution.

Cons

1. I baulk at doubling my expenditure to enable one employee to access the CRM.
2. I want a visual way to see at a glance what events and tasks are coming up, and I don't believe I can get this from LACRM, so I am still creating Excel spreadsheets

Alternatives Considered

HubSpot CRM

Reasons for Choosing Less Annoying CRM

Hubspot never stops trying to sell me something I don't want, and is not responsive to what I need – it's like swimming in a sea full of robots.

Switched From

HubSpot CRM

Reasons for Switching to Less Annoying CRM

I don't even remember the other products I considered
Jon
  • Industry: Education Management
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 08/10/2021

A fantastic mid to small size replacement for expensive enterprise level CRMs

With 2,000 contacts in my database I need something that is organized and keeps historical information -- LACRM does this with a very functional interface.

Pros

Any good software has a learning curve. The LACRM team, and they really work as a coordinated team, was incredibly available and clear in getting me to understand each feature as I got to it both before and then after I bought in. They worked with me to import my old CRM data. As I used it over the months they were as quick, and I mean really quick, in showing me features I missed. There are many opportunities to customize the program. I even got a letter saying they noticed that I wasn't using the Pipelines -- and then showed me how to use that feature for my specific business. Integration with my e-mail is amazing, filling e-mail with clients as fast as I receive or send. When I wanted a search feature they didn't have yet, they taught me a workaround that was very efficient. The more I use LACRM, the more I use LACRM. From "the thing I had to learn" it has moved to the tool I use all day every day. I had to learn a different way to work, but the transition was worth it. It is now present in my life, but certainly not annoying -- with the best customer service I have ever experienced. I don't use Customer Service to fix anything -- but to learn more.

Cons

I would love an overall search function that would reach into documents and notes. I cannot respond to an archived e-mail but have to copy/paste a old e-mail into a new one.

Michael
  • Industry: Media Production
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/09/2021

Assessment of Less Annoying CRM by Michael Piercy of Mandelbrot Ltd UK

Very competent and an extraordinarily good helpline, with 40 minute seminars with very inspirational people. You do get the impression that it is an harmonious company and we are doing this from almost 4,000 miles away. There is little choice about going online - and it has huge benefits such as sharing tasks and data - and Less Annoying will hold your hand in that process.

Pros

It has the advantages (and disadvantages) of being online. For older people like myself there is a learning process in moving everything from a locally based network or even single PC and getting used to using it online. Less Annoying understand the difference and help you up this important step.

Cons

There is nothing I like least about it - I still have a little discomfort having used a previous CRM over several years working of a local PC, networked locally, but that is a generic online software issue not in any sense a shortcoming of LA.

Alternatives Considered

Act!

Reasons for Choosing Less Annoying CRM

To be fair I hadn't used ACT for several years and it used to be outstanding. It is very expensive now in its online form and we are small. And I think they were less clear about their switch from LAN/Single PC to online whereas you got the impression that Less Annoying - though much younger - had been there from the start.

Switched From

Act!

Reasons for Switching to Less Annoying CRM

Enthusiasm - and you got a month in which to taste it - helpfulness, competence and a better price than ACT.
John
  • Industry: Education Management
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/08/2021

We really love this CRM

We spent a long time looking at CRMs, many of which were over complicated, not intuitive, and expensive. LACRM does everything we need and at a sensible price. Also, we have support from the U.S. team who are very responsive.

Pros

Intuitive to use. Many customisable fields, great support via email, ease of use with email (you just BCC the CRM).

Mailchimp changed the way they handled their email list and LACRM worked with us to adapt the integration.

Cons

It would be good if we could have standard template emails that allowed attachments or automizations

Alternatives Considered

Capsule and Zoho CRM

Reasons for Choosing Less Annoying CRM

The others didn't have enough customisable fields, were too expensive, or the email integrations didn't work as well.

Switched From

Insightly
Alistair
  • Industry: Facilities Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/07/2021

Less Annoying CRM

I love Less Annoying CRM. The software is perfect. It's exactly what I was looking for, for a decade. The team is relatively small, despite having a triple A product, and so you get the customer care of a small company (they're amazing. Even the MD pops in to assist occasionally if needed) but the capability and functionality of a much larger organisation and they're really responsive. The company's values gel with mine too so I'm very happy with the company and the product and will never leave Less Annoying CRM for elsewhere.

Pros

I like this software so much that I have 4 different accounts. Two for my business, one for managing day to day life and one for writing a book. It's a really adaptable system for organising and managing information, time sensitive or not and has made the running of my business significantly more efficient overall. It definitely saves me a lot of time, plus it's really useful to have all my staff also using the same system. All information is in the one place as opposed to trying to use multiple systems with multiple people to get anything done.

Cons

Integration with my existing business was very simple. It made things a lot easier and better organised. I had been looking for a suitable CRM package for 10 years until I found Less Annoying CRM and on implementation it immediately made everything more efficient.

There isn't anything I dislike about this information per se. I'd certainly like various features to be improved but that doesn't mean that the software is lacking as what I may want may not match with what is planned for the direction of the company but it's certainly not a negative. I really don't have any issues with their software. As mentioned previously I have a couple of accounts for my personal life too as it's so inexpensive per licence. I have scheduling software that costs $1500 a year. I'd use it as a calendar for my personal life if I could but not at that price point. At $15 dollars a user for Less Annoying CRM I can open up multiple accounts for various different situations and not feel that I am spending a lot of money.

Related categories