Finale Inventory

Pros

Knowledgeable support team
Strong integrations with google drive & reporting

Cons

Wish there was a more direct hot line to the knowledgeable team members

Alternatives Considered

Reasons for Choosing Finale Inventory

Switched From

Reasons for Switching to Finale Inventory

Pros

Finale implementation is quick and pretty simple. We use it with ShipStation and the learning curve was practically non-existent because it's so intuitive. Importing data is just a matter of copying and pasting a spreadsheet into their import tool. This makes adding and updating products/customers/vendors/etc. a breeze. I also generate invoices from Finale. We have pretty long production lead times on the majority of our products so predicting stock outs is very important to us and we can trust Finale to calculate that information correctly. The basic reporting is good but the ability to customize existing reports or create your own is excellent. Most importantly, their level of customer service is absolutely top notch.

Cons

We did have some hiccups with marketplace integrations but we able to work with Finale to create workarounds that have been fine.

Pros

Was pretty easy to use, although cumbersome with all the screens you have to use to add on product, cannot add inventory from the item page, so quite a few unnecessary clicks there. Also goes into negative inventory which for us means when there is an error we have to manually reset items to zero, would be nice if there was an option to just have inventory go to 0. Also be nice if it has a seasonality feature for ordering, like we need more of this widget for winter etc.

Cons

It stalls out constantly, no matter the browser no matter the computer, especially on weekends basically unusable, and by the time email support gets back to you it is better again, but they never admit an issue or offer a fix or apology.

Pros

Finale is a reasonably-priced inventory tracking software. It has many features that we need. With kitting capabilities, robust reporting features, an easy-to-read interface, high-speed processing times, Finale is exactly what we were looking for. The integration process with Shopify and Quickbooks is amazing as well. The onboarding process was a breeze with the copy/paste feature available with Finale. I was able to move all of the item, sale, and customer data from our old system to Finale in 2 days.

The best feature of Finale, however, is the staff. I have been very happy with the software, but it's the Finale staff that makes this a 5-star investment.

Cons

The only thing that I might change a bit is that the shipping and receiving tables might be a little bit easier to read. Other than that, I have not found any cons.

Alternatives Considered

Reasons for Switching to Finale Inventory

Pros

Finale is incredibly easy to use and provided our company the ability to scale up by using additional features of the product over time. Our inventory is always spot-on as the integrations with various merchants and other software is excellent.

Cons

The only issue we hold with Finale is their lack of support for iOS and iOS browsers. One could easily integrate the standard browser interface into Finale with some changes and allow those who have an iOS or Mac-based environment be able to use their existing hardware with off-the-shelf scanners.

Alternatives Considered

Reasons for Choosing Finale Inventory

Switched From

Reasons for Switching to Finale Inventory