About athenaOne

athenahealth, recently ranked #1 by 2022 Best in KLAS for athenaClinials Ambulatory EMR for 11-75 physicians and athenaIDX practice management, provides cloud-based services for electronic health records (EHR), revenue cycle management & medical billing, patient engagement, care coordination, and population health management, as well as Epocrates and other point-of-care mobile apps. athenahealth currently works with a network of more than 160,000 providers. The EHR offers a homepage that allows users to review the daily schedule and patient information, manage orders, and view incoming lab results. The billing module can be used in tandem with the EHR or on its own, and features a patented and continuously updated rules engine. Medical practice management tools include visibility into daily responsibilities, custom benchmarking, proactive trends analysis, and more. Patients can utilize a patient portal to review history, pay bills, sign forms, and schedule appointments. Reminders can be delivered via phone, email, or text message; patients can even be alerted when test results are waiting in the patient portal.
athenaOne Software - Capture patient details
athenaOne Software - Track patient vitals
athenaOne Software - Measure and record details
athenaOne Software - Patient history tracking
athenaOne Software - Diagnosis and order management
athenaOne Software - Dosage monitoring
athenaOne video
athenaOne Software - Capture patient details - thumbnail
athenaOne Software - Track patient vitals - thumbnail
athenaOne Software - Measure and record details - thumbnail
athenaOne Software - Patient history tracking - thumbnail
athenaOne Software - Diagnosis and order management - thumbnail

athenaOne pricing

athenaOne does not have a free version.

Starting Price:
Not provided by vendor
Pricing Details:
Free demo on request.
Free Version:
No
Free trial:
N/A

Alternatives to athenaOne

EpicCare EMR

Epic Systems’ EpicCare is an electronic medical recording (EMR) solution for large hospitals and healthcare systems,...

Prime Suite

Greenway Health’s ambulatory platform provides healthcare organizations with clinical, financial, and administrative...

NextGen Office

NextGen Healthcare offers NextGen Office—a cloud-based EHR – specifically designed for private practices. NextGen...

eClinicalWorks

ClinicalWorks, an electronic health record (EHR) and practice management solution, provides technology for every step...
Epic is a web-based e-procurement solution designed to help businesses automate the source-to-pay process, create...

Office Practicum

Office Practicum by Connexin Software was built by physicians to provide an integrated electronic health record (EHR)...

athenaOne Reviews

Feature rating

Value for Money
3.5
Functionality
3.7
Ease of Use
3.7
Customer Support
3.6
5 reviews of 733 View all reviews
Jarred J.
  • Industry: Hospital & Health Care
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 09/12/2018

Very easy to pick up and get going.

Pros

The user interface is very friendly and everything is set up to guide you through easily while entering patient information.

Cons

Sometimes the add on software like the label printer and document printer would stop working, but that is rare.

Ann H.
  • Industry: Hospital & Health Care
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/05/2022

Sea change

When we selected athenaOne, we requested an (unreasonable) implementation within one month. They (appropriately) warned that this was not recommended but went along with us and WE DID IT. There were definitely issues that had to be addressed going forward but it was accomplished fairly quickly and smoothly and we were moving onto process improvement within the two months of implementation. We did identify and make improvements. Implementation for our Ortho group was 3/1/2019 and for the GYN group was 5/1/2019. In 10/2019, our accountant reported that we were better than we had been in 20 years! This is the sea change that occurred. The amount of clinical work and number of patients was not significantly different and despite high staff turnover, a location change, and a new EHR, the improvements that we were able to identify and implement moved us from being underwater to riding a wave of success.

Pros

The most important features of athenaOne which have produced a SEA CHANGE for our practices are 1) easy access to demographic, clinical, scheduling and billing information regardless of your role, 2) remarkable and rigorous data collection and report functions that allow optimal decision-making and tracking of business functions, and 3) an optimal platform for developing and implementing PROCESSES which improve efficiency, reduce human work and reduce human error.

Cons

The only thing I don't like is that I don't optimally use all of the features because I haven't learned what they are yet! We have been using athenaOne for a little over three years and there are still a large number of features and processes that I could implement or use in our small practices. There is always a better way!

Matt H.
  • Industry: Hospital & Health Care
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
3
Ease of Use
4
Customer Support
1

1
Reviewed on 11/05/2022

EMR that has potential, but unfortunately the worst customer service ever. Good luck with...

Pros

Ease of use, to some degree. However overall horrible experience.

Cons

Worst Customer service I've ever received. Services provided are not delivered as per contract agreement. Good luck with navigating through when you have a problem. You will be on placed into a phone tree straight to the Phillipines or India.

None of the services agreed upon on contract was delivered.

Verified Reviewer
  • Industry: Hospital & Health Care
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
2

5
Reviewed on 25/05/2022

Athena makes my job mostly easier.

Pros

The workflow of Athena is excellent and uses common sense. E-prescribing, integrated fax, communication among office employees is a must.

Cons

There are a lot of steps to go through from chart completion to claim submission. Sometimes it feels like there is a lot of double work happening.
Athena does not know much medical terminology and often tells me that I am misspelling things when I know them to be correct.
I wish that the dictation portion were free.

Alternatives Considered

EpicCare EMR

Reasons for Choosing athenaOne

Claim management. Practice growth.

Switched From

EpicCare EMR and EHR 24/7

Reasons for Switching to athenaOne

Cost and ease of implementation.
Titus A.
  • Industry: Medical Practice
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 31/05/2022

Physician reviewer

Pros

Very easy to document.
Pop Management tools
AthenaText feature is very useful in communicating throughout the practice

Cons

The inbox email features are a little cumbersome and if you are not careful you can end up sending messages to the unintended end user.

Alternatives Considered

Epic

Reasons for Choosing athenaOne

Ease of use

Related categories