About SAP Sales Cloud

SAP Sales Cloud is a sales enablement solution that allows businesses to streamline processes related to forecasting, billing, lead management, contracts, invoicing, commissions and more. Professionals can configure products, gain visibility into real-time sales performance and automate order management processes on a centralized platform. Using SAP Sales Cloud, administrators can configure role-based access permissions for staff members and automate revenue recognition processes whilst ensuring compliance with the International Financial Reporting Standard (IFRS) 15 and ASC 606 regulations. Managers can handle one-time and usage-based billing/invoicing and front or back-end order fulfillment operations. Additionally, supervisors can score leads, detect outliers and utilize prescriptive analytics to determine sales territories or quotas. SAP Sales Cloud allows organizations to store contracts in a centralized repository and facilitate integration with Microsoft Outlook. Pricing is available on request and support is extended via phone, live chat, documentation, forum, video tutorials and other online measures.
SAP Sales Cloud Software - SAP Sales Cloud sales pipeline
SAP Sales Cloud Software - SAP Sales Cloud homepage
SAP Sales Cloud Software - SAP Sales Cloud leads
SAP Sales Cloud Software - SAP Sales Cloud sales documents
SAP Sales Cloud Software - SAP Sales Cloud Microsoft Outlook Integration
SAP Sales Cloud Software - SAP Sales Cloud sales pipeline - thumbnail
SAP Sales Cloud Software - SAP Sales Cloud homepage - thumbnail
SAP Sales Cloud Software - SAP Sales Cloud leads - thumbnail
SAP Sales Cloud Software - SAP Sales Cloud sales documents - thumbnail
SAP Sales Cloud Software - SAP Sales Cloud Microsoft Outlook Integration - thumbnail

SAP Sales Cloud pricing

SAP Sales Cloud does not have a free version. SAP Sales Cloud paid version starts at US$57.00.

Starting Price:
US$57.00
Free Version:
No
Free trial:
No

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SAP Sales Cloud Reviews

Feature rating

Value for Money
3.8
Functionality
3.7
Ease of Use
3.1
Customer Support
3.6
5 reviews of 15 View all reviews
Jan
  • Industry: Management Consulting
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
4

4
Reviewed on 27/09/2021

Modern Cloud CRM by SAP?

A great step forward for SAP into cloud CRMs. Integration with ERP and other SAP products is made easier, rollout can be done relatively quickly for straightforward use cases. In case of advanced customizations, there are some burdens and limitations to overcome.

Pros

UI is quite modern compared with older SAP products
Customizability and extensibility
API and SDK support for advanced use cases
Integration with other SAP family products, especially ERP, is somewhat easier

Cons

UI can be a bit hard to navigate and not as user friendly
Technology stack is a bit strange, combining legacy SAP elements with some modern approaches
Speed and responsiveness sometimes lags behind modern competitors

Kathleen
  • Industry: Computer & Network Security
  • Company size: 1,001-5,000 Employees
  • Used for 6-12 months
  • Review Source
Value for Money
0
Features
4
Ease of Use
3
Customer Support
3

4
Reviewed on 26/05/2017

Contract negotiations require the management of workflows. CLM does a great job.

Efficient and effective way to manage contracts. Eliminates unnecessary paper - great for the environment. Workflows to Business Owners of the contract terms for their approvals - filing for easy retrieval for future audits.

Management of the contract negotiations eliminates version control which will eliminate unnecessary work or worse, acceptance of a term your Company did in error.

Pros

Setting up the Business Unit Approvers to ensure proper workflows. Approvers modifications and/or approvals of specific contract terms are files and kept in archives for any future retrieval. Paper is minimized. Version control mistakes are minimized. Electronic signatures. Contract filing for easy retrieval. Must more efficient and effective than the "old fashion" way of hard copy contracts, printing, signing and putting in PDFs. Look forward to the continued improvements. Worthwhile.

Cons

Support different internet browsers such as Internet Explorer - though outdates many people still use IE. No true highlighting capacities - use this when wanting to call out a term to a customer. Sometimes lagging issues when typing. Confident these are small hurdles that will be resolved over time.

Kimberly
  • Used for 1+ year
  • Review Source
Value for Money
3
Features
2
Ease of Use
3
Customer Support
4

3
Reviewed on 18/05/2017

CLM is limited by its editor that does not utilize MS Word, but improvements are being made.

Pros

-Integrates with Salesforce and DocuSign
-Standard contracts and their associated workflows are preloaded in the tool saving time
- Has a parallel approval feature with a dropdown list of Subject Matter Experts to choose from to easily progress the workflow to multiple individuals at the same time for collaborative redlining
-Manages contract renewals
-Features a standard clause library

Cons

-CLM does not utilize MS Word and there are some feature limitations with the editor used
-While collaborative redlining is in use, there is no solution to easily identify possible conflicts
-A Word plugin is required to incorporate offline redlines back into the CLM workflow
-Dashboard and Reports need improvements such as filtering capabilities and the ability to report on who is assigned the contract in a parallel approval
-Administrative functions should have more built-in efficiencies to help very large customers with many standard contracts make updates more easily

Calin
  • Industry: Financial Services
  • Company size: 1,001-5,000 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
3
Features
5
Ease of Use
2
Customer Support
1

3
Reviewed on 22/09/2018

A Powerful Tool When It Works

A mix of good, bad and ugly. We're still matching our transactions with payment spreadsheets even after five months of using Callidus for sales payments, and there have been times where we couldn't pay out of Callidus and had to resort to using our manual spreadsheets. When it works it's great, if it doesn't though, then you're pretty much at the mercy of the very poor tech support that Callidus offers. It's really a love/hate relationship.

Pros

Callidus gives you a whole lot of flexibility in writing rules on top of rules and setting things up the way you need them to work. When things go smoothly, it works like a dream and you can manage every very complex sales management through the software. The software is able to accommodate even very complex calculations that involve pulling multiple data points into a single calculation, which is impressive.

Cons

It breaks pretty frequently. We also run the commission version at my company that seems to work without breaking too often, but the sales management portion of the software has a lot of bugs. Tech support is pretty incompetent and difficult to deal with. Even when you are having an issue that could cause a delay in payouts to clients or partners tech support doesn't act with any amount of haste. Trying to get support can be frustrating and discouraging, so as long as things are running well and don't need to call on support then this could be a good option.

Tarun
  • Industry: Information Technology & Services
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/12/2018

CLM review

Pros

Collaborative Lifecycle Management series of tools - CCM, RM and QM are great for managing the complete software development lifecyle.

Cons

There is nothing in the tool that can be marked as least likeable.

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