AssetTiger

Pros

Obviously the best thing about this software is that it's a full-featured asset management system with no subscription fees! We have been using a very limited database that integrates with Google Drive (Obvibase), which served its purpose for the first five years of business, but as our assets grow, we need something heftier. We're a small company, so we're not going to be able to fork over thousands of dollars to subscribe to some of Asset Tiger's competitors (and honestly, we don't need the majority of the bells and whistles). When I first read about Asset Tiger, I was skeptical, but I read more about it and decided to try it out. It's free for customers who buy tags, so I ordered some free samples and started to familiarize myself with the software. It was very intuitive and easy to use. I'm sure I haven't figured out all the finer details, and we would have some work to do to get everything rolled out to employees to start using, but it's fantastic so far. The graphical user interface is nice, and it's easy to set up. I exported from our old database, downloaded their import template, moved my exported file around to match, and imported our database in under 20 minutes. We're impressed. It's turning a task I used to hate into one I'm a little excited about.

Cons

There is only one thing that I tried to do that couldn't be done so far, and that was to run a report showing only assets. I did a simple workaround - I added a new field that I'll add the word "TRUE" in for these items as they're added. I also sorted the list by most expensive to least expensive, checked all the items, and batch-added this attribute. Then I ran a custom report for all items with that attribute designated as TRUE, and it worked.

Pros

AssetTiger is relatively easy to use. You can add all of your assets and check them out to employees, and you can add different kinds of information relating to the asset such as brand, status, location, category, department, etc.. The mobile app is great as well and has an intuitive UI, and it lets you scan assets by the barcode(s) which makes logging assets much faster.

Cons

There aren't a lot of integrations with this software. It would be nice to have the option to connect it to Active Directory, Azure Active Directory, Microsoft Intune, Apple Business Manager, or other directory services / device management platforms. It may be too simple for your needs.

Pros

Low price, ability to bulk upload, build custom reports, multiple fields available for data entry.

Cons

Fields aren't customizable, reports aren't intuitive, hard to find the history of a device, doesn't integrate with MS365 SSO. It's hard to update multiple systems. We use this for laptop tracking-it would be nice to have a ticketing (help desk) software integrated with the check in/check out process. Currently we use Spiceworks and Asset Tiger and the company that does out laptop repairs to track devices changing hands. Would be nice to have an all-in-one system or at least combine help desk and inventory. Spiceworks offers it, but the asset tracking is not very detailed.

Alternatives Considered

Reasons for Switching to AssetTiger

Pros

Our organization is national, and we have users in multiple states. Each has their own account/custom views, and we can easily see/manage assets in all our locations. We love the ability to see a piece of equipment is available and request it from each other (creating a paper trail). It's even nice to see the total value of our assets/depreciation of our entire organization. While we are just a branch, we are suggesting this system to our parent organization for their use.

Cons

Inventory.
While it is still new, it is limited. As of this review, while adding or editing, you cannot put the "Location" or "Sub-Location" of the inventory item, then search for it. I tried custom fields, but they would not work or show up on the information. And it cannot be shared across our multiple sites. In addition, this feature has a bug when changing the InventoryID, it will not allow you to change it then go back without having to manually change each one.

Assets.
I don't like that if you need to make a bulk change, you cannot do this with a picture. You have to manually change it for each asset. I had over 100 to do by hand.
From their tech support, there is no way to search your list to see if you are missing assetIDs. We have thousands and just to see if we are missing assetID [sensitive content hidden] would be a nice feature. You have to export your list, then open excel and run formulas to search for missing assetID's.

Sharing Assets.
It would be a nice feature to integrate UPS, Fedex or USPS to where you can "Checkout" this device and either place the tracking number for it, or even purchase. Might be out of reach but just a thought.

Pros

The most easy part was implementation whereby we can upload asset details via a excel template irrespective of number of assets you have. if you already using different software and needs migration, get all details to excel and upload with template provided. cost analysis and reports are to name a few very good features in this software.

Cons

The status attribute should have been more simple.

Alternatives Considered

Reasons for Choosing AssetTiger

Switched From

Reasons for Switching to AssetTiger