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About Dynamics 365
Microsoft Dynamics 365 is a cloud-based CRM ecosystem for small, medium and enterprise organizations, with a focus on Sales, Field Service, Customer Service complete with strong integrations with Microsoft’s other Office 365 offerings like Teams, Outlook, Excel & Word.
The Microsoft Dynamics 365 ecosystem has offerings ranging from lead and opportunity management, marketing, field service, IOT, customer service, mixed reality and project service automation all allowing for a more frictionless engagement with your customers.
Microsoft Dynamics CRM is available for software-as-a-service (SaaS) deployment as well as on-premises complete with a nice user interface for mobile and desktop as well as a technology stack that ensure database security. Dynamics 365 also offers strong API capabilities to help integrate to your other critical systems.
Dynamics 365 pricing
Dynamics 365 does not have a free version but does offer a free trial. Dynamics 365 paid version starts at US$50.00/month.
Starting Price:
US$50.00/month
Free Version:
No
Free trial:
Yes
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Dynamics 365 Reviews
Feature rating
5 reviews of 5,717
View all reviews
FARES
- Industry: Food Production
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4
5
Reviewed on 17/08/2024
Good experience
it is a great app provided by Microsoft to run any business. Being a part of the Microsoft is a huge advantage that will help you to achieve your goals effectively and efficiently
Pros
It is a great apps that helped us a lot of to maximise our finacial visibility, it is also easy to use
Cons
some features are hard to tinker with and It needs some customization for our need and sometime it gives us errors
Alternatives Considered
Sage X3Reasons for Choosing Dynamics 365
For personal uses for exemple bank reconciliationReasons for Switching to Dynamics 365
More innovative and simple to use and more features
Ali
- Industry: Logistics & Supply Chain
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4
4
Reviewed on 17/09/2024
About Dynamics 365
I have been using it for more than two years, it is pleasant and comfortable to use without being tied to a specific area
Pros
You can manage processes quickly thanks to quick and easy access.
Cons
The interface needs to be developed to be more usable.
Jessy
- Industry: Building Materials
- Company size: 2–10 Employees
- Used Daily for Free Trial
-
Review Source
Value for Money
2
Features
4
Ease of Use
5
Customer Support
5
3
Reviewed on 27/09/2024
The 365 Review
Good experience with the software and the team.
Pros
I liked the interface and usage of the tool, I liked the insights portion of the tool.
Cons
I least like how the tool was compared to the similar products in some cases.
Alternatives Considered
OdooReasons for Switching to Dynamics 365
The quality and service team of the app were the main reasons.
Mark
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
4
5
Reviewed on 28/08/2024
D365 transformed our UK non-profit.
Dynamics 365 has transformed our organisation. We've moved from an on-prem system with around 20 users, to over 75 using a solution for a number of online cloud based applications.
You need to work at it, but when you do, there's real value.
Pros
As a non-profit, we find the flexibility to develop a number of different applications and processes to manage multiple revenue streams, track donor, supporter and customer data, giving us a genuine 360 view of those we engage with.
Cons
The capability that allows us to adapt and develop solutions, brings with it a complexity that needs a lot of configuration and development. We needed Microsoft partners to get us to where we needed to be.
Alternatives Considered
Salesforce PlatformReasons for Switching to Dynamics 365
Committed Microsoft organisation made it the default choice, and the number of partners supporting product development in the non-profit sector
Yasceine
- Industry: Computer & Network Security
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4
4
Reviewed on 26/09/2024
MS Dynamics 365
MS Dynamics 265 is a powerful ERP. It can fit medium-sized to big companies.
Pros
Comprehensive Modules. Project management Module.
Cons
HR Module need more customization to meet the requirements of ME countries regulations.
