About Xero

Xero is an accounting system designed for small and growing businesses. Xero connects small businesses with their trusted advisors and provides business owners with instant visibility of their financial position. As a web-based solution, Xero can be accessed from any device with an active internet connection. With Xero's robust accounting features, small businesses can view their cash flows, transactions and account details from any location. Bank transactions are all automatically imported and coded. Online bill pay helps keep track of spending and stay on top of bills due, improving relationships with the vendors that provide critical business materials. With Xero, personal expenses can also be managed with mobile review and approval of each receipt. Xero offers unlimited user support and integration with a variety of systems, including ADP, Bill.com and Vend. The solution comes with a 30-day free trial period for product testing and feature evaluation.
What is Xero?

Xero is an online accounting system designed to simplify business tasks such as paying bills, managing expense claims, creating invoices, and more.


How do you use Xero?

Xero’s main hub is accessible online and used to manage staff and client data. Its Practice Manager tool is used to manage jobs, assign tasks, and track time. Xero can be integrated with external systems and connected to bank accounts to provide automated transaction feeds.


Who uses Xero?

Xero is primarily used by small business owners, accountants, and bookkeepers.


How much does Xero cost?

Xero offers three pricing plans. "Early" is for new businesses, sole traders, and the self-employed and is $5.50 per month. "Growing" is for small/growing businesses and is $16 per month. "Established" is for established businesses and is $31 per month.


Does Xero have an app?

Yes, the Xero Accounting mobile app (for iOS and Android) provides on-the-go access to invoices, contacts, bank account balances, spending, cashflow, and more.


Xero Software - Xero dashboard
Xero Software - Xero personal dashboard
Xero Software - Xero bank reconciliation
Xero Software - Xero bank account management
Xero Software - Xero payroll overview
Xero Software - Xero inventory management
Xero video
Xero Software - Xero dashboard - thumbnail
Xero Software - Xero personal dashboard - thumbnail
Xero Software - Xero bank reconciliation - thumbnail
Xero Software - Xero bank account management - thumbnail
Xero Software - Xero payroll overview - thumbnail

Xero pricing

Xero does not have a free version but does offer a free trial. Xero paid version starts at US$12.00/month.

Starting Price:
US$12.00/month
Free Version:
No
Free trial:
Yes

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Xero Reviews

Feature rating

Value for Money
4.2
Functionality
4.2
Ease of Use
4.3
Customer Support
4.0
5 reviews of 2,333 View all reviews
Kavindu Githsara
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/11/2022

All in One Accounting Solution for Any Type Of Business

Overall experience is smooth and very user-friendly. At first, we had some trouble to understand, how this system works. but eventually, our staff adopted the system well. No more confusion. System processes are very straight forward. Integration features are super cool. Ideal Accounting system for any type of business. Totally worth for your investment. Great user interface. When others suffer, Xero made us experts in Accounting and Financing.

Pros

This is a great system, because of Ease Of Use of it. Xero is a cloud based accounting system which will bring easy access and mobility to user at anytime from anywhere in the world. Mobile App is an another good way to track your invoices and payments while your are on the way. Cost is very reasonable when it compares with other competitors. We used Xero mainly for invoicing and Payroll. So far we didn't face any technical issues or other issues. customer support is great. with the Xero API Integration, we can linkup with almost any 3rd party system available like Google Services. Customizing Financial Reports has been easy with Xero Accounting System.

Cons

It needs more tutorials. Because this system is not very user-friendly with the people who has a little knowledge in accounting and financing. Customer Support also can be improved.

Mitchell
  • Industry: Investment Management
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 31/10/2022

The BEST Small Business Accounting Platform

Having used Xero since 2013, I am yet to find a better product. The software and the overall company have never missed a beat. They are continually adding features (see Hubdoc integration, transparent, have competitive pricing, and connect accountants with business (refer to Xerocon events).

Pros

Xero has everything for startup companies and small businesses. Their software is 10 out 10 on user interface. It was born in the cloud and continues to exceed Quickbooks by a long shot. Most everything Quickbooks has added to its software in the past 10 years, is because Xero did it first.

Cons

The software does not have a tax add-on when compared to Quickbooks (Intuit). They are plenty of integrations to solve this issue but it would be nice to have. Integrating bill payment is more difficult compared to Quickbooks as well.

Reasons for Switching to Xero

Xero has better pricing, pricing options, features (fixed assets module), reporting, integrations, reconciling than its competitors. For example, if you import 500 transactions into Quicks incorrectly, you have to delete them all one by one. You can batch delete data in Xero. Quickbooks also does not have cash vs accrual basis accounting. You literally cannot make accrual journals in Quickbooks.
Jinny
  • Industry: Photography
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 15/11/2022

Worst Software I've ever used

Terrible. This is the worst software I've ever used. Do NOT buy this. It's been a terrible experience for me my company.

Pros

I like this software WHEN it works. However, that's generally never the case. My bank feeds haven't been accurate since May of this year. That's five months without accurate transactions and reconciliation.

Cons

This software would be good if it worked. I've gone five months without accurate reports and transactions. Xero blames it on "Yodlee" but never actually tells me that they've pressed Yodlee on this issue. I've had internal Xero employees tell me their [SENSITIVE CONTENT] doesn't care about small businesses and in my experience this is true. I would never recommend this software or company to anyone. The customer service is non existent. I think they have people there to help but when those people tell you the company doesn't care...there's not much you can do. They say they're good for small business but it seems like the [SENSITIVE CONTENT] feels exactly the opposite.

Alternatives Considered

QuickBooks Desktop Enterprise and Quickbooks Online

Reasons for Switching to Xero

I chose Xero because they said they were build for small business options. I didn't need everything Quickbooks offered. That was a huge mistake as Xero can't even do the basic things I need (accurate bank transactions).
Simon
  • Industry: Accounting
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 12/09/2022

Xero leads the way for cloud based accounting software for small to medium businesses

Very good. It certainly seems to be market leader and for good reason.

Pros

Although may not feature the type of reporting that would set it apart from competitors, it has good integration with other apps that can generally to the job.

For accountants, the customer support is good enough. There is a large community so you can usually find the answer you need if you run into an issue

Cons

Not every useful report is available. And may never get them if they arent on the roadmap. Only really found one strange issue around perpetual revaluing of forex that has not been resolved, and likely wont ever be. Its not critical, but would be useful.

Alternatives Considered

Quickbooks Online

Reasons for Choosing Xero

Sage 50 wasnt cloud at the time, its the only way you can work these days. Sage cloud service wasn't up to scratch back then

Switched From

Sage 50cloud Accounting

Reasons for Switching to Xero

Most advanced at the time
Amanda
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
0

4
Reviewed on 21/11/2022

Cumbersome Migration But Overall Highly Satisfied

It's a tool that I anticipate staying with for a very long time. It does everything we need it to! The one thing that is a personal pet peeve of mine is that we're billed extra each month because the company deals in two currencies.

Pros

Since our business model is fairly simple and streamlined, it's a perfect solution for reconciling the books and autogenerating the monthly expense reports. Other small business colleagues wait until the end of the month to see how the company is performing but with Xero, I can run that report at the click of a button at any time.

Cons

Adding new assets to the balance sheet was a cumbersome process and wasn't explained very well within the help documentation. However, now that it's been set up, running the depreciation is a simple click of a button.

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