About Coupa

Coupa’s cloud-native suite of Business Spend Management applications lets customers gain visibility and control over their spend and supply chains. Customers get an end-to-end process that helps drive collaboration across procurement, finance, treasury, compliance, and supply chain leaders to help their companies spend smarter, mitigate risk, deliver on ESG commitments, and improve resilience. A unified platform approach provides usability and flexibility, freeing up IT from customizations and complex integrations to help leaders deliver on these goals. Coupa allows everyone across your company, as well as your suppliers, to conduct all of their business spend activities in one place allowing them to: ● Optimize Travel and Expense Management: with booking, continual price monitoring, expense reporting and employee reimbursements ● Collaborate with Suppliers: starting with the millions of suppliers already transacting digitally, and engaging others with no fees and instant visibility to POs, invoices, and payment status via the platform for more effective relationships ● Mitigate Risk: with comprehensive third-party risk management across many tiers of the supply chain, continuous community-powered risk and performance monitoring, and real-time fraud detection ● Electronically Manage the Entire Source-to-Pay Process: from spend analysis to risk vetting, sourcing, contracting, purchasing, invoicing, working capital programs, digital payments, and automatic reconciliations—covering all types of goods and services, all on the same unified platform ● Optimize the Supply Chain: with the ability to model the entire supply chain as a “digital twin” and move to continuous design
Coupa Software - Supply Chain Design and Planning
Coupa Software - Engage Suppliers with Flexibility for E-Invoicing
Coupa Software - Guided buying
Coupa Software - Supplier and 3rd Party Risk Management
Coupa Software - Strategic Sourcing
Coupa Software - Travel and Expense Management
Coupa video
Coupa Software - Supply Chain Design and Planning - thumbnail
Coupa Software - Engage Suppliers with Flexibility for E-Invoicing - thumbnail
Coupa Software - Guided buying - thumbnail
Coupa Software - Supplier and 3rd Party Risk Management - thumbnail
Coupa Software - Strategic Sourcing - thumbnail

Coupa pricing

Coupa does not have a free version.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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Coupa Reviews

Feature rating

Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
3.9
5 reviews of 82 View all reviews
Hossain Md
  • Industry: Telecommunications
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/01/2022

Coupa - The Expense Manager for your business

Coupa Expense has been a great software for our company to manage the spent smartly with a full proof apprval process. It has brought more transparency and accountability among the team members. As an organisation, we really appreciate this platform and would like to suggest others to use this application in their business.

Pros

Coupa Expense is easy to use. The following features are most amazing to me -
1. Requisition and PO management.
2. Approval DoA/flow chart is very easy to assign.
3. Reimbursement process is simple.
4. Multiple currency is available.
5. Full spent analysis report feature.

Cons

Coupa Expense is one of the best expense management softwares and I personally do not see any improvement area for this software.

Waleed
  • Industry: Construction
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/02/2022

The best procurement systems with high quality service

Coupa enables you to identify new markets to market or buy products, as well as enables you to find the best prices and many good offers.

Pros

Coupa is the greatest procurement solution I've seen so far. I like that it automatically links with numerous global sellers, ensuring flexible purchase order automation, invoice matching, and tracking. Simply enter into the sellers site to monitor the status of their purchase orders and invoices, and track their progress to final payment and customer receipt of monies. Coup also prepares new suppliers, so suppliers submit the necessary information for payment and integration into buyer systems. Coup has helped keep track of deals from start to finish by ensuring payment for sellers and meeting all delivery deadlines for both sides. Coup offers a fantastic user platform with a distinctive visual design and various filters to help you locate what you need quickly and effortlessly.

Cons

Not a lot of annoying things, you just need both sides of the transaction to be aware of how to download documents and work the platform as required, and this becomes easily possible with the completion of sufficient training on the correct use.

David
  • Industry: Financial Services
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 01/10/2019

Coupa is the worst software I have ever used

Pros

Absolutely nothing. The software is the least institutive, user friendly I have ever used.

Cons

Regardless of whether I am using expenses, requisitions or invoices, I have never been able to submit or save anything without having to get the finance team to perform magic in the background. The end user typically gets an error message "Please fix the errors below", but there are never any highlighted fields or errors displayed.

Md
  • Industry: Chemicals
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/01/2022

Coupa Expense - You most trusted expense manager

As a company, we have to practice more integrity and transparency in the day to day operations of the business. If it comes to financials, then Coupa Expense is the best option to manage this as it is totally automated and has to go through different approval processes. At NAC, we are happy with the performance.

Pros

Coupa Expense is very easy to use with plenty of amazing features. The most attractive features are - supplier management, Purchase order raising, PO reimbursement, specific and customizable approval process, total spent analysis, total account payable status etc.

Cons

Coupa Expense is one of the updated expense management softwares and I do not find anything as improvement area for this application.

Shivam
  • Industry: Pharmaceuticals
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 13/02/2020

Good Tool to Manage Purchase Orders

Overall experience has been good. The vendor receives the purchase order once approved via email. Once the service has been received attaching the invoice and the closure procedure is easy as well.

Pros

I have been using Coupa for 2+ years. Mainly use it to create Purchase Orders to vendors. Receive invoices from suppliers. The software has an inbuilt approval process to route Purchase Orders, vendor master service agreements. The software can be synced with Microsoft office which allows you to get notifications when a request is new your queue or the Purchase Order has been approved or denied. It also allows you to run queries to tabulate budgetary expenses and track historical expenditure. Creating a Purchase Requisition is fairly easy and straightforward.

Cons

Coupa is very useful and easy to navigate but requires training to become proficient in the application. Suggestion is to create job aids/ training procedures which can be used as a reference guideline whenever needed specially for personnel not using the application too often.

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