About PayPal

PayPal is a digital payment platform that enables businesses and individuals to pay and accept payments through an online portal without revealing any financial details. The solution is suitable for businesses of all sizes. PayPal provides a one-touch login process, so there is no need to re-enter information. For individuals, users can shop as well as process transactions overseas by linking their card details through PayPal’s portal. For business owners, users can accept international payments from banks or digital wallets on through the portal. They can bill the clients, receive direct payments from suppliers or manufacturers and accept payments from more than 200 markets with a single account. PayPal charges a transaction fee, which is calculated based on businesses’ total sales volumes. The system is compatible with mobile devices.
PayPal Software - Payment screen
PayPal Software - Set up account
PayPal Software - Account options
PayPal Software - Payment screen - thumbnail
PayPal Software - Set up account - thumbnail
PayPal Software - Account options - thumbnail

PayPal pricing

PayPal has a free version and does not offer a free trial. PayPal paid version starts at US$0.49.

Starting Price:
US$0.49
Free Version:
Yes
Free trial:
No

Alternatives to PayPal

PayPal Reviews

Feature rating

Value for Money
4.5
Functionality
4.6
Ease of Use
4.6
Customer Support
4.3
5 reviews of 25,210 View all reviews
mohamed
mohamed
  • Industry: Maritime
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 16/09/2024

Convenient and Reliable, But Fees Can Add Up

My overall experience with PayPal has been positive. It’s a reliable and widely accepted platform for online payments, though occasional fees and account holds can be a drawback for frequent users.

Pros

I like PayPal’s convenience and wide acceptance. It offers secure transactions, quick payments, and seamless integration with many online stores, making it easy to manage finances globally.

Cons

PayPal’s fees for certain transactions can be high, especially for international transfers. Additionally, account holds or disputes can be frustrating and take time to resolve.

Alternatives Considered

Payoneer

Reasons for Switching to PayPal

I chose PayPal over Payoneer for its broader acceptance and ease of use. PayPal’s user-friendly interface, extensive integration with online merchants, and strong fraud protection features make it a more convenient choice for everyday transactions.
Patricia
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/09/2024

Ease of use

Good for ease of use. Very secure. Prompt in answering questions

Pros

Ease of use for customers. Ease of use for financial officer

Cons

The non profit donation takes a month. Gets alittle confusing when inputting finances a month later.

Alternatives Considered

Cash App and Venmo

Reasons for Choosing PayPal

PayPal was cheaper. Use of use for members was easier.

Switched From

Vanco Faith

Reasons for Switching to PayPal

They didn't seem to have anything for a non-profit
Marcia
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
5
Customer Support
2

3
Reviewed on 07/08/2024

Paypal Platform

My overall experience with PayPal is more frustrating to me then satisfied. Paypal does have many restrictions and verifications on their platform, which is good, but when you continuously get denied moving your own money it becomes very frustrating.

Pros

I like Paypal's platform the most. The mobile app is easy to get around, options to buy and sell Bitcoin, add multiple debit cards in one place, earn cash back and rewards from different merchants and several others options to choose from.

Cons

What I dislike the most about Paypal is their approach to keep your account verified, authenticated, and protected is so extreme, it enables you to access or move money in your account. Paypal will also put a hold on your account for months at a time if they assume you are selling an item on the platform, leaving you unable to access your money until the hold is lifted.

Stephen
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/06/2024

PayPal is the best service especially for new businesses

My experience with PayPal has been great over the years they've helped me to grow my business and also taught me a lot I do e-commerce also have a digital business as well.

Pros

I love PayPal been using PayPal for over 20 years now and they hel run my entire business don't know what I would do without them their service makenit easy to receive payments from just about anywhere instantly what's not to love about that plus many other tools and services they have that I don't think they're is enough room to state here.

Cons

I would love for PayPal to make it easier for small businesses to get money for help also when sending transactions family to family if they find that transaction was sent in that way to be fraudulent we should be able to get a refund but based on how the system is set up you can't do that right now that's about it.

Alternatives Considered

Stripe

Reasons for Switching to PayPal

PayPal is either to use plus I've been with them the longest haven't had any issues so you normally stick with who you know.
Scott
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 25/09/2024

Our Go-To Payment Processing Form

We've used PayPal as a payment option for many years with incredible support from the PayPal team. The service they provide is efficient and meets our needs consistently.

Pros

Paypal is easy to use and most people are familiar with it. It's straight-forward and easy to implement as a payment processing platform. It's also safe and reliable.

Cons

PayPal fees can quickly add up increasing your company's operating expense.

Alternatives Considered

Square Payments and Shopify

Reasons for Switching to PayPal

Ultimately PayPal seemed to be the best option based on cost, security and service.

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