About PayPal

PayPal is a digital payment platform that enables businesses and individuals to pay and accept payments through an online portal without revealing any financial details. The solution is suitable for businesses of all sizes. PayPal provides a one-touch login process, so there is no need to re-enter information. For individuals, users can shop as well as process transactions overseas by linking their card details through PayPal’s portal. For business owners, users can accept international payments from banks or digital wallets on through the portal. They can bill the clients, receive direct payments from suppliers or manufacturers and accept payments from more than 200 markets with a single account. PayPal charges a transaction fee, which is calculated based on businesses’ total sales volumes. The system is compatible with mobile devices.
PayPal Software - Payment screen
PayPal Software - Set up account
PayPal Software - Account options
PayPal Software - Payment screen - thumbnail
PayPal Software - Set up account - thumbnail
PayPal Software - Account options - thumbnail

PayPal pricing

PayPal has a free version.

Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
No

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PayPal Reviews

Feature rating

Value for Money
4.5
Functionality
4.6
Ease of Use
4.6
Customer Support
4.3
5 reviews of 24,892 View all reviews
Jared
  • Industry: Construction
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 07/09/2023

Paypal by jared

Paypal has been great overall. Love it

Pros

I like how they have crypto as an option along with cash and savings

Cons

Just wish bank transfers didnt cost anything

Alternatives Considered

Cash App

Reasons for Switching to PayPal

I chose it randomly honestly.
Michael
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/08/2023

Best Payment Platform

Overall, the platform feels safe with all of its security measures. I prefer PayPal for all business transactions, but not necessarily for transactions with friends. Other platforms are a little quicker and easier to use, but this one is a one-stop shop for everything.

Pros

I like the easy of use, the ability to pay and receive transactions, being able to review transactions, send refunds, and search capabilities based on name.

Cons

Load times can sometimes be a little lengthy. I wish that each transaction confirmation also showed you the amount that paypal is receiving from each transaction, rather that having to go into the platform to chase down the information. Just include it with the emails. and also when you are charging someone for something, I wish that the PayPal cut would update in real-time so you can see exactly what you are needing to charge the customer. While that may seem like a minor thing, when you have a 50 or more transactions, that amount adds up to a more significant amount.

Alternatives Considered

Cash App and Venmo

Reasons for Switching to PayPal

I use them all. But this one feels the most secure.
Sydney
  • Industry: Marketing & Advertising
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
2
Features
5
Ease of Use
5
Customer Support
0

3
Reviewed on 25/08/2023

It's very convenient—but such high fees!

Pros

I love that I can easily create invoices right through PayPal. And send those invoices to my customers.I also love that PayPal accepts credit card payments from customers. Competitors (e.g., Wise and Payoneer) don't quite compare when it comes to payment options.

Cons

PayPal charges exorbitant fees for transferring from your PayPal wallet to your bank. I've been charged up to $100 for a $1000 transfer. Which means that I have to price my services higher if customers want to send their payments through PayPal.Exchange fees are also pretty terrible compared to competitors.

Joane
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
0

5
Reviewed on 22/08/2023

You can always depend on PayPal

Overall, my experience using PayPal has been pretty painless with setting things up for multiple businesses. Of course, it's not perfect - but nothing is ever really perfect anyways.

Pros

There's a lot to love about PayPal, but recently I have loved the improvements made that has made it easier to use (especially for complicated API stuff).

Cons

Although there's not much to dislike, I would say that I find their fees a little high at times, but that's not a deal breaker by any means.

Alternatives Considered

Stripe

Reasons for Switching to PayPal

Actually, I use both PayPal and Stripe... I didn't choose one over the other.
Randall
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/08/2023

PayPal is my go-to payment processor and manages nearly our all online payments

I can do IPN's easy. I can easily send an invoice and collect payments and it's instant.

Pros

PayPal is great because it's easy to use and nearly everyone else uses it too, so all my financial transactions are easy.

Cons

Sometimes the security becomes cumbersome but it's better than getting ripped off. I'll take some inconvenience over victimization from thieves.

Alternatives Considered

Stripe

Reasons for Switching to PayPal

I didn't really switch from Stripe, but the majority of my business is PayPal, simple for the ease of use and security.

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