About Productboard

Productboard is the customer-driven product management system that empowers teams to get the right products to market, faster. It provides a complete solution for product teams to understand user needs, prioritize what to build next, align everyone on the roadmap, and engage with their customers. Productboard is easy to use, enables company-wide collaboration, and integrates into existing workflows. Over 6,000 organizations around the world use Productboard to build excellent products. Key features of Productboard include idea collaboration, resource management, prioritization, road mapping, feedback collection, milestone tracking, monitoring of requirements and workflows. It also allows businesses to engage with the customer community and generate anonymous feedback from colleagues. Moreover, it provides white-label solutions to set up product portals, which help share, review and launch ideas among colleagues and customers. Productboard allows integration with development, notification tracking, email, project planning and other third-party software. The product is available on monthly subscription and support is extended via online chat, email and phone.
Productboard Software - Analytics
Productboard Software - Feature voting
Productboard Software - Group video call
Productboard Software - Integrations
Productboard Software - Share portal
Productboard video
Productboard Software - Analytics - thumbnail
Productboard Software - Feature voting - thumbnail
Productboard Software - Group video call - thumbnail
Productboard Software - Integrations - thumbnail
Productboard Software - Share portal - thumbnail

Productboard pricing

Productboard has a free version and offers a free trial. Productboard paid version starts at US$25.00/month.

Starting Price:
US$25.00/month
Free Version:
Yes
Free trial:
Yes

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Productboard Reviews

Feature rating

Value for Money
4.3
Functionality
4.4
Ease of Use
4.4
Customer Support
4.7
5 reviews of 139 View all reviews
Joshua
  • Industry: Events Services
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/10/2019

Alas! We found our product management solution

Over the past two years, we've tried about every product management solution under the sun. While many have been good, we hadn't found the best solution for *us* (a small team, 3 product people, 5 engineers). This is the first solution that's been adopted by the entire team, a big part due to the easy shared inbox for customer insights.

Pros

In order of benefit, here's what I like most so far about Productboard:

(1) Aggregating product insights / customer requirements across all of our inboxes + Slack into one place
(2) Ability to build a quarterly roadmap w/ existing tickets in Jira + w/ ability to write new features back to Jira as tickets
(3) Ability to outline all of the components of our platform w/ features under each component - something we've never had before.

Cons

Some small nit-picks around interactions (eg. bulk selecting rows), but so far customer support has responded instantly to guide me in right direction.

Alternatives Considered

ProductPlan and ProdPad

Reasons for Choosing Productboard

After trying many other solutions we resorted back to spreadsheets. Ultimately, it becomes managed chaos in spreadsheets, so we knew we needed something to fit our growing team. We went back to demoing solutions and productboard fit our needs best.

Reasons for Switching to Productboard

See above. All were good, but productboard wound up fitting our specific needs the best. The quick support during our trial period helped seal the deal.
Eric
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 26/10/2019

Simplest way for sophisticated insight consolidation, prioritization, and roadmap management

We had an alignment and communication problem that we had to solve. Plain and simply, productboard gives us a clear way to communicate and collaborate on our product roadmap. And gives our team insight into how we think about and prioritize initiatives.

Pros

Consolidating insights from myself, our customers, and our team. I also really like the different views I can create and ways I can prioritize things by release and various scores. The public feedback forum is also really, really nice. Then the beautiful roadmap view is just icing on the cake.

Cons

Doesn't integrate to Clubhouse, which we are moving to from JIRA. We also didn't use the JIRA integration because we were on New JIRA. Which is why we are now on Clubhouse, which I'll save for another review. Also, I feel there are a couple of elements missing when looking at reporting and ongoing maintenance of tickets... but that's hard, and is probably something they're thinking about.

Alternatives Considered

Aha!

Reasons for Choosing Productboard

Well, JIRA isn't really a great tool for roadmap planning and prioritization. So the reality is that we _needed_ to do more strategic product planning, and JIRA didn't cut it.

Switched From

Jira

Reasons for Switching to Productboard

Aha! was simply just too much software for what we needed. productboard gave us exactly what we needed at our stage, and was more intuitive to pick up and get going.
Rakesh
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 18/10/2022

A great bridge for bright product idea and its launchpad

Productboard allowed me to easily organize, understand, bucket feature requests and feedback the items from customers. As a project lead, I have to understand where the customers are facing difficulties and what additional features they might require. This software is really helpful in gathering insights and trend analyzing.

Pros

Productboard has a lot of built-in features (Objectives & Drivers) and is super simple to customize. It helps one in planning and prioritizing effectively. UI is very intuitive and clean, l personally feel good that they are always updating to the latest features based on users requests.

Cons

They are constantly bringing new features to meet the requirements of the users. However, the integration with the Gitlab has been missing is a setback for my project. Also, the upvoting features are little cumbersome to use.

Alternatives Considered

Jira and Notion

Switched From

monday.com
Hana
  • Industry: Cosmetics
  • Company size: 5,001-10,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 23/01/2020

The billing mechanism of individual plan is awful experience

After spending some time on working with the tool and really enjoying its quality, I was sure that I would stay with it. But experiencing tricky non-transparent billing is just cold shower making the tool same as any other, just half way through to full value.

Pros

It is for sure well thought through tool.

Cons

It is not mandatory or sole source ... so charging individual for adding member without any alert or notice that just selecting someone as member from drop down menu automatically apply charging to your card is really awful experience ruining any value for the product

Jacob
  • Industry: Telecommunications
  • Company size: 1,001-5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
2
Ease of Use
3
Customer Support
5

4
Reviewed on 28/08/2022

New on the market but still plenty of room to grow.

Overall the team at Productboard are amazing! They are a joy to work with and their product just looks so good. However, you can’t judge a book by its cover, their is still a lot of room for growth, and until then, there is a bit too much to be desired with Productboard

Pros

The staff at Productboard is incredible and their product is beautiful. One of the nicest roadmap views you will ever see!

Cons

Lacking some of the features we are looking for. The team said they would be able to build them out, but we are still waiting, specifically around customer feedback management. The insights are not the easiest way of tracking customer feedback.

Alternatives Considered

Jira

Reasons for Switching to Productboard

Price and easier to work with their team. Also the athletics of the product.

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