About AdvancedMD EHR
AdvancedMD EHR pricing
AdvancedMD EHR does not have a free version.
Alternatives to AdvancedMD EHR
AdvancedMD EHR Reviews
Feature rating
- Industry: Hospital & Health Care
- Used Daily for 1+ year
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Review Source
AdvancedMD is an integral software in our practice
Pros
The best feature for me personally is the ability to work on my iPhone and iPad. I am extremely busy and not always able to sit at my desktop to work so this feature is crucial for me.
Cons
It was a bit difficult to learn how to customize templates the way I prefer but once you get the hang of it, it's fairly easy to work with.
- Industry: Medical Practice
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
My review
Very good
Pros
That it can be customized -- to a point -- to my practice.
Cons
Many things can not be added or changed unless done through the company -- and if it is not on their list of changes it may never happen. It is also not as intuitive to use as one would hope.
Alternatives Considered
athenaOneReasons for Choosing AdvancedMD EHR
NextGen was extremely expensive and required FTEs just to run it. It was gangly and eventually was costing us more than it was helping us.Switched From
NextGen OfficeReasons for Switching to AdvancedMD EHR
Cost.- Industry: Mental Health Care
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
So many clicks ... why are there so many steps?
We often feel mislead or duped thinking back on the sales pitch. Everything is 18 clicks- EVERYTHING. Nothing is a one click done, its multiple windows with multiple clicks. Every feature is hidden in a menu in a pop up menu in 5 different screens that after 6 months I still dont know where to find the cool features I was sold on. The absolute worst part is everything is a pop up window. Forget about it on a mac. Nothing is easy with this program. We have wanted to back out and go to a different EHR 100 times since starting the process. We have lost so much money in claims, payroll hours of staff trying to figure out WHY -- WHY WOULD THIS GO HERE? Nothing is easy in this system. I knew something was wrong abut a month ago when money stopped flowing and I just figured it out. Our tax id is incorrect --- HOW COULD THIS HAPPEN? How could this slip through the cracks. Its so hard to be mad because all of the support is so kind and caring and they do their best. Its not their fault this system needs an update or an overhaul. The support staff is the only reason we have stayed so long. They deserve a raise. We pay over $400 a month for this system for 1 provider who prescribes. I feel like its too late now to switch again.I also feel like we are past the "I hate new things" part and this is really the flaws of the system. I came on THIS WEBSITE and it kept saying "easy to use". This is not easy to use in any respect.
Pros
I like the customer support (after extremely long hold times) the most. All employees are local, caring and knowledgeable. The implementation staff that we were assigned to were awesome.
Cons
All of it. Pop up windows, everything is a pop up. There is no spell check when providers are writing notes. You have to refresh the window to see the changes you made. The system has a DOS feel. Very clunky.
- Industry: Medical Practice
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Great software
Love it!
Pros
AdvancedMD is very user friendly with all the bells and whistles.
Cons
No big cons come to mind. Apparently, I can not complete the survey without adding more characters to this box.
Alternatives Considered
athenaOneReasons for Choosing AdvancedMD EHR
Needed more functionality. This system started with all the bells and whistles and keeps on improving!!Reasons for Switching to AdvancedMD EHR
Price. AdvancedMD MD was better priced and had all the bells and whistles- Industry: Medical Practice
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
PM is great, EHR is just okay
Overall, I am very happy with the PM and "2-3 out of 5" happy with the EHR. Once you become familiar with the difficult quirks, it just becomes second nature. However, what is "second nature" for me now would be appalling to someone who is familiar with a most customizable, more user-friendly EHR.
Pros
The scheduling part of Advanced MD is so intuitive. To move an appointment, just click, select "move", and click on the date and time you want instead. I like how you can customize the time intervals, color code appointment types, and assign each a default length of time. Adding a patient is easy. Making billing notes, sending messages/tasks, entering patient info, are all quick and simple. There are nice features in the EHR, such as being able to pull in medication history from a national database, look up pharmacies, customize acronyms and use pull-down menus to drop in often-used phrases.
Cons
Actually customizing the templates is quite difficult if you have not been formally trained by Advanced MD specialists, which costs extra. Trying to figure it out yourself online via training videos is next to impossible because it is not customized to your situation. Also, finding training videos to answer specific questions is also near impossible. In order to print a note out, you have to select a "WordMerge" option from a menu, then click several times until a word document opens up, which you can THEN print. Far too many clicks just to print out a note, in my opinion. I have not found a simple way to print out all of a patient's notes, so I end up repeating this process many times when an entire medical record is requested -- VERY time consuming. Advanced MD offers all sorts of conferences and trainings, but they all cost outrageous amounts of money, and most are in a location where you would have to travel to get there. I wish training was more accessible and not so costly. I wish creating templates were more intuitive and more easily done by a regular run-of-the-mill user.
