4.6
Overall rating
Reviews

4.6
Overall rating
Reviews
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About Datadog

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. Datadog's SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.
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Datadog pricing

Datadog has a free version and offers a free trial. Datadog paid version starts at US$15.00/month.

Starting Price:
US$15.00/month See pricing details
Free Version:
Yes
Free trial:
Yes

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Datadog Reviews

Feature rating

Value for Money
4.1
Functionality
4.5
Ease of Use
4.2
Customer Support
4.2
5 reviews of 242 View all reviews
Mauricio
Mauricio
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 20/09/2019

Great platform for logs analysis and cloud monitoring

Choosing to use Datadog made my work so much easier to accomplish. The logs analysis is one of the best thing that I can have in order to monitor my projects performance and health. This tool performs well and it is really useful. Real time logging works well. Definitely a must have.

Pros

I think that the best features that Datadog has is that you can track and follow logs in real time, something really important to have if your project is live. I like the idea of creating custom views of sets of logs (with custom filters, data parsing and a lot more) and that you can share them with your team.

Cons

It is a bit complicated to set for the first time. Is not quite easy to use or know at first about all the available features that Datadog has. Interface is tricky and can be a blocker sometimes. Following that, if your fields are not mapped in the right way, filters are not that useful.

Marcos
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 19/12/2022

Datadog is great! Room to improve but definitely the future of observability

Pros

For us the most liked feature of Datadog is the possibility to compare all data that we received from our platform. Being able to compare the platform status, the network status, the performance traces, the logs is really helpful letting us find issues where we couldn't find if we will do it manually.

Cons

Datadog is great but it misses something, for example it could include a self remediation tool. Since every server has already installed a Datadog agent it would be so helpful if with the UX we could add, edit or delete custom checks in python or something like that, and if we could automate some actions programmed in the UX so we could work and integrate with escalation policies, alerts and more.

Alternatives Considered

Grafana

Reasons for Choosing Datadog

Pandora was not escalating like we expected and we wanted to search for a unified product that covers everything we need, server monitoring, database monitoring, APM...

Switched From

Pandora FMS
Kaschief
  • Industry: Airlines/Aviation
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
3
Customer Support
4

3
Reviewed on 06/04/2023

Great Experience with Supportive dashboard and management of Data.

Great with data monitoring

Pros

Collect vital information and tracks data. The interactive dashboard helps me keep my information organized for effective use. this application monitors my data in the most efficient and easy way. The overall experience is wonderful for me and I would definitely recommend investing into this software.

Cons

I have no issues with the software so far. it's a nice application

Aiovino
  • Industry: Utilities
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 20/03/2024

Determined Solution for Data Enhancement

The analytical options from Datadog gives a reliable performance and analytical option.

Pros

The platform helps in managing data, and this increases on performance.

Cons

There is no discouragement from the platform.

Tim
  • Industry: Biotechnology
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/12/2022

Everything in a single pane of glass

I have had a great overall experience with the product, the customer success team, and the support team at Datadog. I would highly recommend.

Pros

Datadog is a solid and stable product. They provide easy to use features and functionality that sets the standard for APM and Security tools - and their suite of tools is continuously expanding to important areas. The APM capabilities were able to handle our complex technology stack with little to no configuration necessary.

Cons

Not necessarily a con, more of a caution to monitor your consumption.. We worked with the customer success team to ensure our account was right sized based on forecasted usage. In the beginning we had to monitor our on-demand consumption as we outgrew our initial needs, this was handled incredibly well by the Datadog team, but you do need to keep an eye on your own consumption to avoid additional costs.

Alternatives Considered

IBM Instana and New Relic

Reasons for Choosing Datadog

We were looking to consolidate our output from our cloud provider to reduce I/O traffic and security risk. Also, we felt the use of Datadog would simplify our integrations (and the number of integrations overall) by using a multi-purpose tool.

Switched From

IBM Instana and Sumo Logic

Reasons for Switching to Datadog

We felt the specific mix of technologies covered by their APM was a differentiating factor for us.

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