About Moosend
Moosend pricing
Moosend has a free version and offers a free trial. Moosend paid version starts at US$9.00/month.
Alternatives to Moosend
Moosend Reviews
Feature rating
- Industry: Publishing
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Big features in small package
Pros
Being in the publishing industry, spot communication is paramount. After going through Mailchimp, Activecampaign, Sendgrid, AWS ses, we have finally decided to stay with Moosend mainly because there is no other tool that matches the combination of feature set & price point offered. Right from seamless onsite event tracking to journey building to amazing customer support (Located out of UK so GMT & IST have many overlapping working hours ). Further, the API rate limits are also set on a very high threshold so we have never faced any problems migrating any bulk size of data into and out of the system. Lastly, being able to add as many custom fields further eases our process of managing adhoc campaign send outs.
Cons
No cons as per say, we are in talks with them to add additional triggers for journey building which is very specific to our case at the moment. but this is also technically not a con as we can yet continue sending the campaigns using custom field value update trigger.
- Industry: Defense & Space
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
High fives!
I love the Academy and its resources and I see them both as a chance to learn and to drive potential revenues. The follow-up videos after signing up were excellent and crammed full of things that I needed to know.
Most recently I have had the need to make a particular enquiry relating to compliance matters and I found the assistance I received from [SENSITIVE CONTENT HIDDEN] was fast, helpful and very detailed. This benefited me by ensuring that I could answer client's questions quickly and plan for future compliance reviews armed with the right information.
Pros
When first looked at the software I knew instinctively that I wanted to use it. It is really easy to set up lists and to watch the stats so wee where campaigns are most helpful.
It has a clean UI and the bits of the site that carry the most functionality and light and fast and easy to navigate. Really well planned out. That is why I loved it at first sight.
Cons
It is not quite so straightforward possibly if you have never dealt with at least some more techy lingo around the use of emails and email servers, but the resources are there to help you learn and the technical assistance is rapid.
Reasons for Switching to Moosend
It is fast, light and well supported by a team of exceptional people.- Industry: Media Production
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Awful, incompetent support
I had to contact support 3 times in 2 weeks. None of their advanced features actually work without contacting support. First, my landing page wouldn't work because there was an ' (apostrophe) in the title. That took several days for support to figure out and come back and find a solution. The last time I spoke to them, my landing page was not tracking Facebook conversions. They tried to tell me to contact Facebook. There is no problem with the Facebook Pixel since I have verified conversions on other websites. The problem is with Moosend, but they just want to pass me off somewhere else.
Pros
The platform is very cheap. It claims to have several advanced features.
Cons
You get what you pay for.
None of the advanced features actually work.
Support takes ages to get back to you.
Response from Moosend
Apologies for the issue you faced. Our support team had escalated the issue to the appropriate dept but it took some time to be resolved.
Please note that we are working on making this much faster for our users so it will be much better!
We are happy to note down any input you may have in order to make our services even better.
- Industry: Farming
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
New and impressed user.
So far so good. Working on switching over my automations as we speak.
Pros
They offer so much for an affordable cost and the subscriber amount they allow in the same price range is more than half of the other guys.
Cons
It is a but of a learning curve when you are used to using something like convert it. But once you learn it it is really easy to use. Plus their customer support is the best I have ever seen.
Alternatives Considered
ConvertKitReasons for Choosing Moosend
I found moosend by searching for some recourses to add to a blog post then saw the features and the price! I was like "why not try it out'!Reasons for Switching to Moosend
Budget.- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
A hidden gem
Pros
I enjoy the simple, but powerful use of this software. It's design and user-friendly. I can set up campaigns, sales and landing pages with ease. I also LOVE the quick-to-respond customer service. They have always helped me.
Cons
There isn't anything I have found that is lacking yet!
