About Benchmark Email
Benchmark Email pricing
Benchmark Email has a free version. Benchmark Email paid version starts at US$15.00/month.
Alternatives to Benchmark Email
Benchmark Email Reviews
Feature rating
- Industry: Nonprofit Organization Management
- Company size: 2-10 Employees
- Used Weekly for 1+ year
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Review Source
My Review of Benchmark Email
Very good! Customer support responded quickly to my inquiries. For emailing your customer base easily and on a regular basis - this is good value for the money.
Pros
I loved the ability to design newsletters and email them directly to my subscribers. They have many different templates for you to choose from. The ease of use made my actual "writing time" for a newsletter minimal.
Cons
I used Benchmark when I first started in online business. It was very easy to use and the price was in my comfort zone. I then tried to set up a couple of "funnels" and could not do so (this was a couple of years ago - so time may have changed). I contacted Customer Support and was informed that the system I was trying to put in place was not available through Benchmark, that they were only for emailing directly. Unfortunately, I had to close my account and move on to a competitor that did allow me to build out my funnels for online marketing.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Easy to use email marketing software
Excellent customer service right from the get go
Pros
I like that Benchmark is clean looking and easy to navigate. You can create an email in no time.
I like the email templates.
Cons
I don't like that I have to create a segment to email a few people in my list.
Also my current website doesn't integrate with Benchmark to save emails. They said they were working on that feature, however. So not Benchmark issue.
Reasons for Choosing Benchmark Email
MailChimp isn't easy to use and has virtually no customer service. I'm a yoga instructor, not an IT specialistSwitched From
MailchimpReasons for Switching to Benchmark Email
No fuss interfaces and easy to use for my small business. Plus I was connected with a very helpful sales rep- Industry: Information Technology & Services
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Using Benchmark for last 8-9 years
Excellent - till a year back
Poor - since the last few months (just unacceptable)
Unless there is restoration of Benchmark used to be, we will stop using the platform
Pros
Ease of use ... pro-active helpdesk
This has been reason that we have been using the platform for so many years
Cons
There has been a serious deterioration in the quality of the platform. Delivery rates have dropped upto by about 90-95% of what it used to be. Frivolous checks have been introduced that even your helpdesk is helpless to explain. Currently the platform as good as useless for us and already we have started working parallel to other platforms where are getting similar results that we used to get using Benchmark.
All our emails through your platform is directed only to our clients or prospective clients who have signed with us to receive communication from us.
Response from Benchmark
Hi Ranjan,
We're sorry to hear that you feel this way. Email is a constantly evolving medium and we work hard to keep our processes up-to-date with best practices to ensure deliverability.
While I don't have the information I need to identify your account and speak to the issues at hand, if you would contact our support team via phone, chat and email, we can review your account to see where we may be able to help.
- Benchmark Team
- Industry: Education Management
- Company size: 2-10 Employees
- Used Weekly for 1-5 months
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Review Source
Great Software!
With Benchmark I'm able to communicate with all of my clients, inform them about new deals, and work to promote my business well. Not only that, but Benchmark also provides us with valuable statistics about how our well our email was received.
Pros
This software is extremely organized and user friendly. I am able to navigate my emailed newsletters with ease and convey everything in one place.
Cons
There isn't much I don't enjoy about this product. I will admit there is a bit of a learning curve to the formatting; however, once you get the hang of it it is smooth sailing.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Loving It!
Very happy!
Pros
As a new user to emailing lists, automations, etc., benchmark has been incredibly user friendly, simple and I actually switched over from mail chimp and much prefer it!
Cons
The pricing is a little high in my opinion with Canadian exchange factored in but otherwise no complains yet!
