Dayforce HCM Reviews

Pros

I love that it is one solution. No more imports, no more worries about data dropping off. The test portal allows us to set up new deductions and earnings, and test them before putting them into production. The future dating feature works really well. It allows us to enter increase early and test them in a future payroll to see how the employees pay check will look, and gives us more time to audit our changes thus relieving some of the stress that comes with year end. The education portal is a big plus. It allows us to learn at our own pace, and to schedule that classes that are helpful for each administrative role.

Pros

Dayforce HCM is a good HR software program in that it is a cloud-based platform for workforce management and other essential things such as payroll, benefits, and document management. It essentially gets the job done for the common employee and offers enough functionality to be a useful platform.

Cons

The overall aesthetic feel and functionality wasn't as smooth and intuitive as the previous HR software our company used, which was Workday. It's not a dealbreaker but it goes a long way to empower the user to feel like they understand and to a large degree have a comfortable control of the app in the first few experiences.

Alternatives Considered

Workday HCM

Reasons for Choosing Dayforce HCM

Costs were getting too large for our growing company. We received a cheaper quote from Dayforce.

Switched From

Workday HCM

Reasons for Switching to Dayforce HCM

Mainly cost savings. The cost to benefit ratio of saving money to have a less aesthetic and intuitive HR software favored keeping the existing software which everyone was accustomed to already.

Pros

Processing payroll is so much easier and less time consuming. making change and verifying the update takes minimal time. Auditing and reporting for payroll has been simplified. Having HR and payroll in one integrated system helps to make employee changes seamless.

Cons

There is a lot of things the system can do for us. It will take time to determine what we want to use. Learning will be ongoing for the entire time I use the system.

Pros

i love the employee portal and the application progress

Cons

its not enough jobs that i like on there

Pros

Dayforce HCM Positive Aspect Review: Dayforce HCM is an incredibly comprehensive HR software solution that provides a wide range of features to help streamline the HR process. It is user-friendly and offers great customer service.

Cons

Dayforce HCM Negative Aspect Review: Dayforce HCM can be quite expensive and its learning curve can be steep. Some of the features can be a bit tricky to use and the interface can be a bit cluttered.

Pros

I liked this software because of how accurate it keeps the time of each employee and how I can incorporate these numbers into my scheduling so that I am not understaffed or over budget.

Cons

I really believe there are quite a few feature on this software that are completely redundant and repetitive.

Pros

The features I use is reporting, Payroll .

Cons

To many features to learn at once . Not getting answers right away

Alternatives Considered

ADP Workforce Now

Reasons for Switching to Dayforce HCM

It worked for are organization

Pros

We switched to Dayforce from Sage, and I can say that it is much easier to use and navigate. You can send emails, and even get help through the actual website and app. Both the website and app are very user friendly. You can keep track of your time, request time off, and even get to your paystubs quickly with very little trouble.

Cons

I think the only downside is if you forget your password, there are a few steps to reset it as there are with just about anything nowadays.

Pros

Price was cheap for the functionality compared to many other providers and sales cycle was promising. There are some great people in the company who try to do their best by clients.

Implementation model price was also reasonable compared to market.

Cons

The company has grown a lot and they don’t have a knowledgeable staff compliment that understood my business. The result was too much time spent after implementation fixing things that were not done correctly.

Their various support teams did not work together in a seamless way for the customer. Prepare to have a lot of your own resources to sort things out if you go with them.

Pros

Reporting, user friendly, balances, time off, processing bi-weekly pay cycles, off cycle payments etc.

Cons

Benefit recalcs, balances sometimes being finicky.

Pros

It is user friendly at some points and it is very popular.

Cons

The Customer Service is really poor. I have been asking for this report that I used with the system that I used with the system I had used prior to Ceridian Dayforce. It has been eight months and it is not done yet. It is impacting our HR and accounting system big time. The team that they outsource their job to, is not very competent even though I love to work with main Ceridian team.
It is really difficult to make any changes. I have to call customer support for almost everything as I dont have access to so many things to do.

Alternatives Considered

ADP Workforce Now and KORONA POS

Reasons for Switching to Dayforce HCM

I honestly chose it because of the customer support that they promise to provide. I am very very disappointed and absolutely feel disrespected.

Pros

It is pretty easy to use and it is a clean looking platform.

Cons

Some of the things I like least about the software are the custom reports (creating can be difficult as I can't pull in all the fields I believe I should be able to from the employee profile - i.e. GL splits); I am finding the mid-year HSA enrollment changes to be very difficult (employees find it difficult as well); and the GL setup is not conducive to making manual changes during the year. I have to constantly contact support to make changes and go through multiple tests just to get to where we need to be for reporting.

Pros

I use the recruiting module a lot and I really like it. I love the talent management pool and how easy it is to use and send resumes. The talent pool keeps me organized as well,

Cons

Nothing really. Sometimes it lags in the recruiting module but otherwise I love it,

Pros

1- Comprehensive HR solution: Dayforce HCM offers a wide range of HR functionalities such as payroll management, benefits administration, time and attendance tracking, and employee scheduling, making it a one-stop-shop for all HR needs.2- Cloud-based: Being cloud-based, Dayforce HCM allows for easy access to information from anywhere at any time, making it convenient for employees and HR staff.3- User-friendly interface: The software has an intuitive interface that is easy to navigate and use, making it simple for employees to use and reducing the need for extensive training.4- Integration with other systems: Dayforce HCM can integrate with other systems, such as applicant tracking systems, providing a seamless flow of data.5- Real-time data analytics: The platform provides real-time data analytics, enabling HR staff to make informed decisions quickly.

Cons

1- Cost: Dayforce HCM can be expensive for small businesses or those with limited budgets.2- Complex implementation: Implementing Dayforce HCM can be complex, requiring significant effort and time from HR teams to ensure a smooth transition.3- Limited customization: While Dayforce HCM offers a comprehensive suite of HR functionalities, there may be limited customization options available for specific business needs.

Pros

Dayforce HCM is a comprehensive human resource management solution that efficiently manages employee-related processes, from payroll to workforce planning to talent management. This software offers many advanced features that simplify administrative tasks for HR professionals, saving time and reducing costs.One of the most impressive features of Dayforce HCM is workforce scheduling. This feature helps plan employee schedules based on business needs, taking into account employee skills, preferences, and constraints. Workforce planning is also integrated with payroll, which automatically calculates working hours and costs.Dayforce HCM is also highly customizable, allowing businesses to configure the software to their specific needs. The reports generated by Dayforce HCM are also very detailed, providing valuable information for making informed decisions.In sum, Dayforce HCM is a complete and innovative human resources management software that offers a wide range of features to help companies optimize their personnel management and improve their efficiency.

Cons

Although Dayforce HCM is a complete and powerful human resources management software, it may have some disadvantages for some companies. Here are some things to consider:First, the cost of Dayforce HCM can be high for some small businesses, which may make it inaccessible to some businesses with tight budgets.Additionally, some companies may find that setting up Dayforce HCM is complex and may require extensive training for employees responsible for implementing and managing it.Finally, some features of Dayforce HCM may not meet the specific needs of some businesses, which may make using the software less convenient for those businesses.In sum, Dayforce HCM is a complete and powerful human resources management software, but its cost, complexity and customization can present challenges for some companies. Before choosing Dayforce HCM, it's important to consider your specific business needs and make sure this software will meet those needs.

Pros

Employees and management can access anytime anywhere!

Cons

Price, great features are available, but all come at an added cost.

Alternatives Considered

Payworks

Reasons for Choosing Dayforce HCM

More features

Switched From

Powerpay

Reasons for Switching to Dayforce HCM

Better features

Pros

I've used this from an end user perspective actively at one organization that chose this, and it was easy to use and navigate for the day to day HR, Payroll, Benefits, etc scope. The teams are fairly hands-on throughout implementation and they will do a lot to showcase wow-factors throughout the sales process until actual technical questions arise for some features.

Cons

In one experience evaluating this product as an all-in-one offering, we needed to ensure the Learning piece of functionality would suit our needs. It did not. The Learning product was presented as in-house and with their own roadmap for features and development. Every demo of this piece of the product was high level and they avoided getting detailed with backend/LMS admin features and setup. After getting to try it hands-on, we found out why. Despite being told all file types and sizes could be stored in the repository, this was not the case. We also uncovered many functionalities that we'd been told were available were, in fact, not. The backend at the time we evaluated this solution for Learning was actually powered by Docebo and not Ceridian. That is strictly the Learning content repository, not the HR solution side, to be clear. At any rate, the Learning solution was definitely not what was described to us in features, functionality, and in general based on our needs analysis. If you evaluate this solution, get all the right teams and experts involved that will ask the right questions and ask for a hands-on walkthrough of the backend. The demeanor of our sales contacts after inquiring about the absence of much of what was promised changed abruptly. Subsequent interactions were very negative overall with portions of the team.

Pros

It is fantastic. It handles all of our HCM and payroll needs. The reporting is great, never any issues with compliance

Cons

There is nothing that i dont like . It is a great platform.

Alternatives Considered

ADP Workforce Now

Reasons for Choosing Dayforce HCM

Everything was better on Dayforce

Switched From

ADP Workforce Now

Pros

- Intuitive user interface that is easy to use for people with various technical abilities
- Employees can view their time card in real-time on many different devices
- Easily view task progress across devices and with downward visibility throughout the organization

Cons

- Dayforce could use more robust reporting within the application but have recently released a new Business Intelligence tool to fill the need

Pros

It is very user friendly and easy to train new users. Handles or tax filings with little issues. Tax representatives easy to discuss any issue with. Payroll processing is quick and finishes very quickly with no errors if you check your import. Love how easy year end is. Even with having to hit information from HR and our accounts payable department we can close year end with little or no overtime. Support needs some work but they are becoming better in handling issues.

Cons

The support answering and helping wth issues. No communication between Dayforce and Source Tax.

Pros

Dayforce is very intuitive, which is one of the reasons we decided on Dayforce. We looked at the system from the perspective of the team member, who would use it, but most likely not daily. How would they be able to navigate the system? What would be their challenges? We found that Dayforce was able to rise to the challenge and provide many tools that would help our team members out along the way. One of them we like is the great mobile app that appeals to the millennials. Being able to check schedules, time worked, request time off, etc. on the mobile app has been a huge success for the team members as well as the managers who would get the calls to find out what the schedule is, or how much time off is available.

Cons

The reporting for someone not as advanced is great, but for those that are more advanced it can be challenging. To be fair, they do have a lot of standard reports that you can tweak, but for those that like to get in and pull various reports, I don't think they have a good way of letting you know what the tables are and where to pull the data from.

Pros

I enjoy that this system is constantly evolving and improving their features and services. They listen to customer feedback and work to add improvements with each release.

Cons

Unfortunately, the hand-off between Implementation and Support can be difficult, especially if you were not on the team to implement the product. Additionally, the added cost to fix issues stemming from implementation can be incredibly frustrating, especially for a not-for-profit client. We have to debate whether the cost is worth the advancement or if we should continue utilizing manual work-arounds. That's a terrible place to be in when attempting to improve HR processes. Additionally, if you are not knowledgeable in technological terminology, it can be very difficult to "speak the same language" as the Support Team and this can lead to communication break-downs.

Pros

reports should be able to put numbers in two decimal places
managers should be able to edit schedules on the same screen as timesheets

Cons

reports - creating
employee change report - runs be change date not date range of change.

Alternatives Considered

UKG Pro

Reasons for Choosing Dayforce HCM

Management decision

Switched From

ADP Workforce Now

Reasons for Switching to Dayforce HCM

Manager decision

Pros

Flexibility! Dayforce is easily customizable to accommodate our business needs as they change. As we continue to add modules, our processes increasingly become more efficient, effective and accurate.
Simultaneously and seamlessly the system streamlines all of the data, whether it's HR or Payroll, in a functional manner. We've reduced the time to process payroll by 70%!

We appreciate the partnership with Ceridian, a relationship that has lasted over 29 years!

Cons

I would like to see quarterly regional meetings to meet other Ceridian/Dayforce clients, gain insights and share ideas. The only time I get an opportunity to meet and collaborate with other users is during Insights and I seem to always miss the opportunity to meet other users.

I would like to see a price break for non-profit companies. It's important to retain our services but we are limited in the dollars we spend annually.