User Reviews Overview

About SAP S/4HANA Cloud

SAP S/4HANA Cloud is a cloud-based and on-premise enterprise resource planning (ERP) solution. It is suitable for small, midsize and large businesses in industries such as automotive, engineering, construction, mining, research...

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Feature ratings

Value for Money
4.0
Features
4.3
Ease of Use
3.8
Customer Support
4.1

Browse SAP S/4HANA Cloud Reviews

307 of 307 reviews
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shaik
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/03/2018

SAP Hana is a memory data platform that accelerate the business processes,deliver process...

Pros

The best multi combination platform that are driven with data platform and as report generation tool. Best part of this software is it removes the burden of maintaining any additional system to hold our data it acts as 2 in 1 which holds and generates output results.so that we can run live and make better business decisions in the new digital economy.The features are like reduce its complexity, we can run this any where and can give accurate and real results some more additions operations it include are Transform data management,Process data in memory,Leverage advanced analytics, and can develop advances applications. Best storage as well as analytics based software that stores in Idoc data presentations

Cons

The SAP Hana was very least thing to say because it is very best in tool for holding large massive data and its generation of the reports but we requires additional changes in the page layout and design of the SAP lOGON need to be changed and immediate password change assitance need to be required. if they implement this software will be very more useful

Jheny
  • Industry: Building Materials
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 17/03/2022

Excellent system

When starting with the program, transactions and reports were a bit difficult, but after handling it, it is a very successful and reliable program.

Pros

The veracity of the information, the updated reports and in different formats for greater understanding and analysis.

Cons

implementation and continuous updates were difficult

Verified Reviewer
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
4
Ease of Use
3
Customer Support
N/A

3
Reviewed on 11/09/2018

SAP ByD Struggles

SAP overall is very disorganized. I do not recommend purchasing any of their software because they promise you the world and don't deliver. Look at SAP Anywhere and S4, both have been flops up to this point.

Pros

It is great for SCM but that's about the only thing.

Cons

You have to click 10x before getting to the screen you need. It doesn't properly record revenue and doesn't offer a VSOE606 option for revenue recognition. If you're looking for an ERP you're better off using Netsuite.

Top SAP S/4HANA Cloud Alternatives

Matti
  • Industry: Financial Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
3

5
Reviewed on 14/01/2023

Excellent ERP software

My overall experience has been really good. I use SAP Hana daily and it really makes my work more efficient since it has so much data in it that gives accurate reports and analytics of our operations.

Pros

One of the best features of SAP HANA is its high performance and real-time processing capabilities. Because it stores data in memory rather than on disk, it can handle large amounts of data and provide fast query response times. This boosts all operations of our company and minimizes downtime.

Cons

Can be complex in the beginning like all ERP tools. It also has limited integration possibilities with non-SAP systems.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 25/08/2020

ERP Product with great performance

Pros

Stability: no crash problem as from my experience.
Performance: send and retrieve data quickly.
Applicability: can be applied for almost any accounting standard.

Cons

Cost: the product is costly, so if the company is not large enough to exploit it full to its capacity, then other products might be more cost efficient.

Alternatives Considered

Oracle Fusion Cloud ERP and Dynamics 365

Reasons for Switching to SAP S/4HANA Cloud

I'm SAP Consultant. My client who went for SAP S/4HANA for Finance is a big manufacturing company with lots of cash flows in and out every month, and has a large number of SKUs.
Jeniffer
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 08/07/2022

Great ERP solution that integrates all business processes easily

Powerful product to easily automate business processes.

Pros

Easy to integrate account payables , account receivables and purchase order and quickly generate accurate reports with real time data to immediately solve customers on-demand ssues.

Cons

Nothing to dislike about SAP S/4HANA functions or its capabilities. Easy to use with a friendlly user interface and a short learning curve with quality support to technical problems.

Issac
  • Industry: Machinery
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
3
Customer Support
N/A

3
Reviewed on 08/10/2019

Only as good as your company uses it?

SAP is user friendly, but I feel like my company doesn't use it in the most efficient way.

Pros

Using SAP is very user friendly once you know what you are doing. There is tons of point an click items to get through so I was able to start using pretty quickly.

Cons

If you are not an expert user then you might not realize that there are so many shortcuts to help make your work more efficient.

Shivani
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 23/12/2022

SAP S/4HANA Cloud - Complete and Easy Solution for your business needs

SAP S/4HANA cloud is easy to access, heavy data is also captured easy and it takes seconds and minutes to fetch data from system. Customization is easy and we can customize reports user specific.

Pros

Ease of Access and efficient in working and downloading any report

Cons

Flowchart of P2P process and Q2C process which is available in their SAP Business One solution. I believe that is one of the best feature to have in any software.

Vicente
  • Industry: Banking
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/12/2022

recommended

Pros

I like the ease of carrying out the activities, control management and integrated finances

Cons

It is an easy to use application, I had no problems using it

Balamurugan
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 13/12/2022

Purchase Order

Pros

Supplier can able to update Material status in SAP S/4 Hana.

Cons

User Friendly interface.Web based applications tool.

Richard
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 06/04/2018

SAP HANA provides an in memory database for fast data access and processing

I what find is that since SAP is firmly sticking with in memory computing and making all of their processes compatible with in-memory computing. This eventually forces customers to migrate to HANA but the user experience in HANA is much better compared to the alternate in my opinion. This is recommended for any SAP customer with large volumes of data that needs processing, reporting and analysis. I would recommend with training

Pros

I like hat HANA is in-memory computing technology that provides an in memory database for fast data access and processing to users. Properties like faster data fetching, quick execution times, speedy access to external Apps make it a very useful technology. The business problems being solved with the product are as the data volume grows, the conventional database based reports and processes tend to slow down. This at times negatively affects the year on year trend analysis and processes requiring multiple data fetch. HANA, being in memory database virtually eliminates these issues. The data fetch is almost instantaneous and the processes run much faster.

Cons

I see nothing negative about the technology in itself. The roll out of this platform could have been done in a better way. The cloud integration of SAP has been slow as well. These I thing that can be looked into

Verified Reviewer
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/07/2018

A step into the future.

With SAP HANA, my skills in view calculations have increased, I have another point of view about how to create one type of report or another. It is also very productive and very fast response. In addition with other tools like SAP Lumira, Qlik View / Sense and Tableau you can get a nice result, it leverages BI to another level and makes your experience even better.

Pros

SAP HANA, or Netweaver over HANA DB (HDB) is a step into the future. Before this concept of in-memory computing and memory storage (without reading the disk all the time), some reports took very long to load. Now you can get access to a larger piece of data in seconds. HANA also brings BW to another level of real time reporting, even detailed information can be shown in no time, its very fast. The way we build views by using the HANA Modeler is very simple but yet powerful, you can do a lot with little knowledge and much more with some expertise.

Cons

The tools used to work with HANA are both the HANA Studio or Eclipse with SAP HANA plugins. In my opinion, it could be better than it is; with more components, less bugs (you have to restart the environment every once in a while) and a better explanation about how the aggregation you see has been formed (Simpler than PlanViz).

Verified Reviewer
  • Industry: Research
  • Company size: 11–50 Employees
  • Used for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
4

5
Reviewed on 03/04/2019

Best software for process workflow management

I have worked with this software for over two years at a biotech company. I have used the purchasing, manufacturing, and quality control modules on a regular basis for my team's operations. I had an awesome experience learning the modules. I would highly recommend licensing this software to professionals in big institutions.

Pros

The multi-dimensional utility of this software for various departments is the most fascinating feature. It can be used across the board ranging from shipping/receiving, planning, manufacturing, quality assurance, quality control and testing, payrolls, and administrative services, to name a few. It provides a transparent system for overview of a process through different modules. It is very production in inventory management, batch scheduling, resource management, quality metrics, product delivery. A must-have tool for all large institutions to streamline operations.

Cons

The software itself is quite complex to learn for a new user. The availability of software professionals to train on the software is limited. A brief tutorial about the basic functions of the software would be appreciated for new users.

Verified Reviewer
  • Industry: Oil & Energy
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
4
Customer Support
N/A

5
Reviewed on 06/12/2020

leading ERP with automation and intelligence

Pros

Multiple deployment options
very well integrated
Facilitates rapid Business Process Transformation

Cons

the upgrades are a bit time consuming
application is bit rigid, but built rigid on purpose

herbert
  • Industry: Logistics & Supply Chain
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 13/09/2021

Satisfied user review of SAP S/4HANA

Wonderful experience. SAP S/4 HANA offers 360 degrees visibility into logistics management.

Pros

Order fulfilment module (HF Delivery Note and Order fulfilment) enables real time tracking of all orders that have been issued and their respective dates of delivery. The feature of the relationship map is also incredible while doing stock reconciliation.

Cons

Overall its my preferred/ best choice of ERP system however at times the system takes long to start while loading add-ons. I guess this shouldn't be a big issue depending on what add-ons have been chosen by the end user.

Lina
  • Industry: Education Management
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
3

5
Reviewed on 15/04/2021

Automation with SAP in business

SAP ERP has allowed me to reduce workdays by consolidating accounting information of the company. It has allowed me to automate financial reports and be more and more accurate with the numbers.

Pros

the software is very complete, you can have all the information on accounts and finances in one place and access from different places. Reduces times in company processes. It is an efficient system that solves long operating times and manual work by employees.

Cons

sometimes it is difficult to integrate it with the payment system of national banks. Requires modifications and additional costs. Expert consultants are always required to make adjustments, the same user cannot make them in a simple way.

Milton
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 29/06/2017

More than 10 successful implementations in different kinds of industries. In time and within...

Gain of experience on different business process in several kinds of industries, like retail, pharmaceutical, media, manufacturing, etc.

Pros

It's amazing how this system is capable to change the culture within an organization, enabling it to compete in a globalized world and to achieve corporate and financial goals.

Cons

It requires the allocation of human and financial resources in order to achieve the expected results. Also, is very important to select carefully the SAP implementation partner who will support and guide you during the implementation, from the start to the go live.

Verified Reviewer
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
3
Customer Support
4

4
Reviewed on 19/07/2018

Not as versatile or customizable as it could be, but it gets the job done.

It's a professional, auditable, secure system, and that value is more than the sum of its parts.

Pros

I like that SAP By Design made it possible to go from a low auditable system to a highly auditable system very quickly. There is a confidence level in SAP that is appealing to partners and customers.

Cons

Because it is web based, customization options are limited. With that said, I've learned that is is preferable to conform to the kind of best practices inherent within BYD than it is to keep making things up as one goes along.

Thayanne
  • Industry: Mining & Metals
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
2
Customer Support
N/A

5
Reviewed on 06/01/2022

Indispensable for a multinational

Pros

It is simply complete, the entire area of ​​the company is integrated into the tool, it is used basically for had, production notes, cost management, inventory, etc...

Cons

It is a little complex for those who are not familiar with a management tool, as it is complete, there are numerous transactions and authorizations are required in the company environment to access each one of them.

Diego
  • Industry: Higher Education
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
3
Customer Support
4

4
Reviewed on 09/06/2017

Very robust ERP system, flexible enough to accommodate to almost every need in our organization

Almost all the business processes are covered by the system. Very reliable and stable. Word class support.

Pros

World class tool and support. Very reliable and stable system, that helped us to run almost every one of our business processes on it. As it is widely used, there are plenty of resources available to implement new functionalities and maintain the system.

Cons

It is not very user friendly, at least the client the final user works with. Maintenance cost is high.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/11/2022

SAP S/4 HANA in current trend

Best software for the people in financial market

Pros

Easy to upgrade business modelsCollaboration with ERP made easyLow costFast retrieve analytics insightsAccurate forecastingFaster month end close

Cons

Only compatible to run with SAP certified hardwareLimited hardware with costly investmentSAP hana doesn't support all wep products was one of the drawbacks

Jigyasa
  • Industry: Information Technology & Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/08/2022

SAP S/4 HANA Cloud - Future ERP solution

Pros

S/4 HANA Cloud is future of ERP. It is all in one solution for all business needs AR,AP,Asset Management, financial closing ,HR,MM, Project management, Group Reporting and so on.

It's interface is user friendly, highly popular among users.
Cloud based best solution.

Cons

Many more feature needs to be developed.

Verified Reviewer
  • Industry: Automotive
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 06/04/2019

SAP MM for Purchase efficiency

Effective tool but needs proper training for optimum utilization of software

Pros

Accurate and instant information of all orders (PO) can be viewed and extracted anytime. Data extraction feature in excel is good.
Useful tool for process and data management (SAP ECC )

Cons

Purchase , implementation and service of software is very costly. More storage space required on server.

Aayush
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 28/02/2021

Amazing ERP system

Amazing piece of software and would definitely recommend to large scale organizations.

Pros

The system is amazing at the job it is required to do. Best ERP system out there and it's definitely worth every penny they charge.

Cons

It would be really helpful if the user would be able to look at the data dictionary for the organization .

Toan
  • Industry: Chemicals
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
4

4
Reviewed on 27/05/2020

In general a good ERP system for Finance

Good ERP system to manage and operate finance processes.

Pros

Very appealing strategy/roadmap about an efficient, intelligent ERP system.
Support many different countries with localization package and there are more to come.

Cons

Advance features (analytics, e.g.) come with premium licenses and sometimes based on volumes of docs/revenue (e.g. eDocument). So might be expensive.
On the other hands, some products are not supported in some countries. Then the implementation of a 3rd party software to SAP might be time-consuming.
SAP always suggests their standard solution and often their standards might be very different to the company's standard.

307 reviews