QuickBooks eCommerce Reviews

Pros

It has 'great integration with some ecommerce platforms. Making the company's financial management easier

Cons

Despite being very complete, I believe that this makes it difficult at first, as I was lost on how to use QuickBooks correctly

Pros

I like how easy it is to use and to understand. Does its job well, exactly as it should. The order entry portion runs easily, fits in with the actual world, and needs little training. The inventory management component makes managing inventories easier and gives us all the data we need to do so. Improved integration. The dashboard's user interface and navigation have been improved. Numerous reports that can be modified Projects, salaries, and other add-ons and interfaces are all supported. Contact information and transaction forms are very detailed.

Cons

I did find the software installation process to be a little bit of a drawback. I needed assistance installing the software because it was a little difficult for me to do it. In addition, a strong internet connection was necessary for the process, and the location I was in had limited connectivity, making this component a little difficult. But once it was all done it'll be all good and easy to use until the end. The struggle in the beginning is worth it for its most helpful uses.

Pros

A robust feature set includes a good mobile app, efficient record-keeping, thorough reporting, excellent invoicing, and inventory management. Numerous integrations with third-party apps, including live internal bookkeeping. It is simple to communicate with your accountant and, if necessary, to locate QuickBooks specialists and internet resources. All options include live chat help and phone support from Monday through Sunday.

Cons

In comparison to alternatives, monthly plans are expensive. Users with limited accounts for each subscription and there is a learning curve before beginning.

Pros

Live updating of bundle quantities to our shopify store is very good
The sync speed to shopify is good
The usability of the software is good
It can handle multiple currencies well

Cons

The actual core of the product - keeping track of inventory is not as robust as it needs to be.
We have had many problems of bad syncing with shopify and xero. My opinion is tradegecko is the weak link. Sales are fine. Returns edits and exchanges are bad. So your stock numbers are out. If you edit an order in shopify at all - then tradegecko will not update. So your stock numbers are out.

We also had problems where we made stock takes in tradegecko and they would not sync to xero. Support by email is very cumbersome.

The second unforgivable problem is that you cannot report on consumption of SKU's if they are sold within a BOM. Tradegecko admit this is bad for an inventory management solution. They pass the buck to a program called inventory-planner which is actually excellent.

You cannot plan incoming stock dates on a per product basis. Only on a per purchase order basis. So you end up reverting to excel for part shipment planning. It is not easy to export a whole order book for a single supplier and manage multiple invoming batches.

Alternatives Considered

Cin7 Omni

Reasons for Switching to QuickBooks eCommerce

Ease of use. We are likley changing to Netsuite.

Pros

The convenience of having everything in one location where you can find it all is something I like. Due to the link, inventory management is simplified and multiple entries are decreased

Cons

It is Incredibly annoying to have to keep getting in touch with clients to explain why we oversold and why our inventory is negative despite our rules forbidding overselling.

Pros

With the online version of 08, it's simple to always have the most recent updates. The ability to share files is the precise tool an accountant needs to simply communicate the information required to maintain your books and submit your taxes. If you ever need it, you may easily access QuickBook loan funds as well as the 2008 paycheck through the program. Access is advantageous whenever and anywhere.

Cons

Some processes' naming conventions are a little intimidating until you figure out exactly where they are and what they are called. Features may be moved as a result of the upgrades, making it more challenging to discover them. There are occasionally problems with the online connectivity, as there are with any cloud-based applications.

Pros

The B2B eCommerce Platform doesn't give any stress, it works smoothly. It looks simple but very effective, the features are so outstanding and intelligent, we love this software.

Cons

I have experienced a little bit of updating issues, i had to wait for some days to update, also it looks like the technical team doesn't work on weekends to reply to my questions. So an improvement in these would be great!

Pros

No backups but your date is still safe and secure

Invoicing

Cloud accounting

Cons

Data migration

That's the only thing I don't like about QuickBooks because as I said it's a very good software that I would recommend to others

Pros

The software is the attainment amongst financial advisors, tax preparers, CPAs and more. As a result, it has led to the use of it by most business runners .

Cons

Honestly the software is unable to upload trial balance right away from Excel.

Pros

Mostly anything can be done through csv.
Supports multiple price lists (selling and cost)
Supports multiple currencies
Able to sync with multiple sales channels
Able to sync different price lists to different sales channels (initial setup has to be done by TG to get this to work)
ie you can have Wholesale and retail websites with different prices and manage it from TG
Syncs sales and PO's with QBO Canada

Cons

For $200 per month, I would like to have phone support, not just email support.
If I want to make changes in bulk, I have to download the entire database, make changes to the bulk SKU's and then re-upload it. Working with the entire database in csv is very dangerous and has caused problems for me. I would like to see them improve this feature.
Only allows one supplier per item.
Most tasks are easy to do and learn. For advanced users, there are several little hidden features / obstacles that were difficult to figure-out, and left me wondering why didn't they tell me.

There are a few limitations that I have to work around and live with, but I believe with time TG will fix them. For example, you cannot input your own landed cost. You have to use their built in system that calculates landed cost from the PO. This is a huge headache; not all costs associated with a PO are payable to the supplier ie Transport, Duty, Broker Fees, Graphic Artist, etc.

Pros

We have two retail websites on shopify, and sell wholesale using the b2b portal or entering orders on behalf of our customers, depending on their region.

Initially we found Trade Gecko (now QB Commerce) easy to implement and get up and running with. It's a pretty-looking interface, and at least on the surface, is quite easy to use. The b2b portal works well and our customers like using it to order their products.

Cons

The reporting is TERRIBLE. Want to see how many products you sold in the last 12 months. Oh - you can't. (We sell one product as a part of several bundles, all configured inside TG - reporting can NOT cater to this).

Are you wanting an inventory management system to - you know - manage your inventory? Don't bother. Trade Gecko lags so much we CONSTANTLY oversell. We aren't even super high volume yet (200-300 orders a day in a peak season release), and it can't keep up. SO frustrating having to constantly contact customers to explain why we oversold, and why our inventory is negative despite our settings being set to NOT allow overselling.

Don't even BOTHER trying to do a stock transfer. We make stock available at a specific type as a part of a new release, and spend weeks hyping this up to our customers - then Trade Gecko takes 2+ hours to receive the stock in?! Customers waiting, angry (understandably) and us rushing manually adjusting stock in and out to get it to work, only to find all our inventory numbers are DOUBLED when it eventually published two hours later. After going back and forth with support several times we were told that we can't stock transfer more than 2000 units at a time. TG isn't designed to do that. (SO... our full container shipments of 10,000+ items have to be split up because our system can't cope?!)

Honestly the WORST support experience consistently - SO many core functions missing, or don't work properly.

Pros

Reporting is good. It is also easy to use. Integrates with other software easily.

Cons

There is not a payment integration that syncs with wholesale orders or on site sales.

Pros

* Home page layout : Easy to access all your ribbons from the home page.
* The Developers took their time to make the software dummy proof in regards of using it.
* You can sync your bank account with the software for better evaluation .
* Makes stock-take a whole lot easier .

Cons

*The constant buffering just after a update on the software side .
*There are no dark theme for the software and put straining on your eyes.

Pros

It is easy and very Informa table to use giving a hands on experience and step by step detailed approach to you projects at hand.

Cons

It was quite limited with lots off categories, so you do not get the full experience

Pros

The returns feature is the best for e-commerce tracking with the impulse purchase with buyers and the disposition to venders

Cons

Online help was is not as good as it could . Operators take to long of a turn around to answer questions.

Pros

Easy to set up even for non-advanced users. Web interface. Support staff is quite good and responsive.

Cons

Impossible to use other than products purchase currency for landed costs. Packing slip (packing list) doesnt show the total weight of the shipping. One has to use the calculator to add this value manually by pen to the end of the weight column. No choice to download the documents in different formats, except long procedure via automation, which is an absolute waste of time. If you have multiple accounts, you cant switch between them in the mobile app. Even after logout and re-login. Sometimes you even have troubles to print invoices. Two pages invoice is being printed on 8-9 pages, because the gaps between the lines are huge. They blame Google Chrome, and suggest using other browsers, but it doesn't help. Since i subscribed to their service, only one of the requested features were implemented. We had 3 different accounts in different countries - wholesale in two of them and manufacturing one. The manufacturing unit we already switched back to Unleashed as it was a nightmare. If strongly recommend with we cant wait to close this cooperation.

Pros

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Cons

They convey motivator connections, and surveys composed and distributed by clicking a connection procure the commentator a gift voucher. (It doesn't make any difference on the off chance that the survey is positive or negative). There are many recorded occurrences of commentators composing surveys subsequent to following a connection and Capterra neglecting to respect their own cycle. It appears to be a piece unexpected that a site that says "believe us" would carry on that way.Assuming analysts should be "deceived" into composing surveys, it brings up issues about the authenticity of what is on the site.

Pros

What do you enjoy the most?
QuickBooks is one of the most widely used accounting programs, and with good reason. There are numerous tools available to assist you in getting started or troubleshooting problems that may occur in your company. Inventory management, accounts payable/receivable, billing/invoicing choices, and other fantastic features may all be modified.

Cons

Recommendations to people who are thinking about buying the product:
There are less expensive options that provide nearly the same job. The only disadvantage is that QuickBooks is so widely used in the accounting world that switching to another platform is difficult.
[SENSITIVE CONTENT] gathered and hosted the review.

Pros

The best thing about TradeGecko is that it serves it's core purpose, syncing inventory counts across Shopify and Amazon (although we do not use the Amazon integration). It also has a modest collection of csv import/export features for managing inventory.

They also seem to be actively developing new features, which is nice. But this concerns me because *many* of the basic features still need a *lot* of work.

Cons

In a broad sense, the most significant con to TradeGecko is that most of the app feels "half baked". It seems that everything was developed to serve the specific needs of an initial core user base. This is particularly true of the ShipStation integration (be warned).

Granted, we wouldn't have much to gripe about if there were support docs explaining how TradeGecko works in the context of day-to-day business operations. Unfortunately, the docs don't go much further than explaining where the buttons are and what happens when you click them.

Apart from setting up the account and performing our first few csv uploads, we've had to fine tune *every* aspect of our TradeGecko workflow through *trial and error*. Not sure if I'm asking too much but this has been an awkward experience, especially considering that the support team, while responsive, has rarely attempted to truly understand our issues.

The whole dev team is focused on feature releases & rudimentary usability (which is also lackluster). They seem to have no concept of UX.

Pros

I like the user friendly design, you just follow the steps such as create a customer, create a sales order, create a purchase order for any items that you are out of stock in, receive your purchase order items so it updates your inventory, adjust all items in customer sales order accordingly, once these have been done you finalize the order and email the invoice to your customer. Once all these steps have been completed and you received payment from the customer you mark the order as paid, and that is it you are now finished.

Cons

I was kind of just thrown into using this software not knowing anything about it, so it was a little difficult to understand how it is meant to be used. I did not have a lot of spare time to play around with it at first, but once we did mess with it we found that it does actually do almost everything for you.

Pros

Overall: It is user friendly. I definitely recommend QuickBooks to small businesses.

Pros: With QuickBooks, accountings task are simple, for it has weekly and monthly report templates. With QuickBooks, you can add a variety of additional features through plugins which you can access at a small fee.

Cons

Cons: I once experienced some customization error, that took time to be resolved. However, I suggest they should create more options in the customizable templates in that users can or change the name of their invoices if an error occurs.

Pros

1. QuickBooks Commerce offers a comprehensive suite of tools to help businesses manage their finances, inventory, and customers.
2. The software is easy to use and navigate, even for those with little accounting experience.
3. QuickBooks Commerce integrates with a number of popular business applications, making it easy to manage all your business needs in one place.
4. The software offers a variety of features that can be customized to fit the specific needs of your business.
5. QuickBooks Commerce offers excellent customer support, with a team of experts available to answer any questions you may have.
6. The software is affordably priced, making it a great option for small businesses on a tight budget.

Cons

There are a few negatives to consider before using QuickBooks Commerce for your business. First, it is a bit more expensive than other accounting software solutions on the market. Second, it can be difficult to use if you don't have any experience with accounting software. Third, the customer service isn't always the best. Fourth, there have been some reports of data loss with this software. Finally, it doesn't offer as many features as some of its competitors.

Pros

Pros: The features that is most impactful is the CRM system on QuickBooks Commerce.
The user interface is one of the features that attracts people to the software as it is much simpler and better looking than other software of the same sort. It is enjoyable working with QuickBooks Commerce everything as all is in one program so it is simplified and in business that is needed therefore I would recommend it any day. The integration with business actually went well as having a SMME or SMB and everything went well together when setting up. It is also easy to teach the software to new staff.

Cons

The cons : The cons of QuickBooks Commerce for me would be the restriction in the number of users or pcs per license.
The time to setup the system however all software does take time to set up so can not really say it is a con.