Replicon Reviews

Pros

Reporting showed us which customers were being visited ( and which weren't) with a customer report we created for them.

Cons

Had to ask support to open up some features, like Dashboard for instance, it's a free feature so should just be there when you sign up.

Alternatives Considered

Deputy and Hubstaff

Reasons for Switching to Replicon

Replicon had all the features my customers needed, Time Tracking with GPS and facial recognition, Expenses and Leave, as well as good reporting.

Pros

Resource Management Feature and Power BI integration. Integration from Salesforce.

Cons

Some features from Gen3 were lost specially on the Project Admin side of things. Hopefully these features will be brought back. Sample: Consolidated task view.

Pros

Good software for Time tracking, expenses et timeoff

Cons

Project management, ressource management.All the project management modules that don't talk to each other cause problems in data analysis and management. The lack of flexibility, the impossibility of configuring it to our needs. The lack of customization according to our business policies opens the door to many errors. The way the software is designed to do its own analysis and interpretation of our data causes incongruities in the data, and it's impossible to turn these options off.

Pros

Customization - being able to add custom fields and report on them without the need of development.

Cons

Daily and weekly submissions which also require approvals. The system also needs approvals to happen on both levels. This is an area we would like Replicon to consider. Holiday calendar changes - tracking by date when an individual moves to a different holiday calendar. Fixed monthly billing - if the system did not need to wait until a month is completed for billing to populate into reports. We had to add a custom field in order to see our fixed type projects billing if we wanted to pull a report during the course of the week.

Pros

What we like most about Replicon is the ability to create a detailed way for staff to capture the projects they are working on.

Cons

What I like least about Replicon is sometimes as the administrator, it can be a little challenging figuring out how to do some of the most basic things in the system.

Pros

Great product, easy to use and user friendly

Cons

would like more options for special requests on tasks that fit our business needs

Pros

Customer Service is great, quick response. Easier to configure reports and user friendly.

Cons

Limitations with users, timing out when running reports.

Pros

helpdesk is really helpful! appreciate that!

Cons

sometimes i need to repeat what have been done previously again and again

Pros

Product is very easy to use. Easy to deploy, and the mobile app is a big help. Support has always been fast and efficient.

Cons

The only down-side currently is the integration with Concur. If we can fix that the product will be everything we need.

Pros

Users commonly appreciate Replicon for its user-friendly interface, versatility, real-time tracking, reporting, and analytics. The platform offers customization and aids compliance management. Its mobile accessibility and responsive customer support are well-received. Integration options further streamline workflows, enhancing overall satisfaction.

Cons

Nothing that I can think about at the moment.

Pros

The support team is excellent and always willing to work through any problem and find a solution to your needs.

Cons

Setting up users can be a little complicated.

Alternatives Considered

Expensify and QuickBooks Desktop Enterprise

Reasons for Switching to Replicon

We already had excellent customer service with Replicon and think their products suite our needs.

Pros

Web interface, granularity of project specification, full workflow from time submission to billing, auto-save when you forget to press save(!)

Cons

For long and complicated timesheets I would like a useful search

Pros

The user interface is very polished and easy to use. Copying taks and/or hours from the previous timesheet is a very helpful functionality.
No more excuses for employees complaining that filling timesheet systems take too much time and effort!
A lot of customization options for the administrator: Replicon can be completely tailored to company's needs.
Powerful reports.
SSO and email notifications are extremely useful.
Online support is very competent and responsive: all of my requests are always understood and resolved very quickly.

Cons

The administrator interface is a little bit confusing: there are a lot of tabs at many levels, and it's not always clear where to obtain the information needed.
Timesheet validation rules are quite limited: they cannot be copied/cloned, so tricky workarounds are needed if multiple timesheet templates are used.

Pros

- Very user friendly
- Captures the time, location and user images accurately
- Accessible from any location
- Cost Effective and true value for money.

Cons

Sometimes the server gets down time, so we have to wait until it wakes up.

Pros

I like the countless functionalities of this software. I have yet to come across something I couldn't accomplish with it. The reporting feature is great! I am new to using this software and I was able to catch on quickly and am even finding new functions for my team to use.

Cons

Some processes aren't exactly intuitive. I have reached out to the support line for a few things that I couldn't figure out. However they have always been very helpful!

Pros

User friendly, easy to enter data, customize reports, unlimited projects.

Cons

Missing charts for a fast visual impact.

Pros

We were a small company that almost overnight more than doubled in size. It was so hard finding something to transition into. Replicon, since day one has been so easy to use!!! The entire process, from picking the software, asking questions before our purchase all the way to the day we went live with it. SO EASY!!! I can print reports anytime and I have not had ANY incorrect time entries!! The employees have found it really easy to use.

Cons

I Hate that my reports have different margins for some pages. It looks sloppy. I have emailed help desk to try and fix but they said they cant.

Pros

Replicon allowed us to bemore efficient and accurate.

Cons

At this time we haven't had any problems using Replicon.

Alternatives Considered

UKG Ready and uAttend

Reasons for Switching to Replicon

Better Product

Pros

It's easy to use. We are able to customize our employee information, run reports and then analyze for our internal use.

Cons

The only thing I would like to add is the ability to be able to attach a document onto the comment box on the Booking Approvals. Besides that, we love all the features.

Pros

Replicon is a user-friendly, time-tracking platform that is nimble, accurate, and powerful. Replicon's clean interface and intuitive hierarchy renders time-tracking tasks manageable for small companies, where HR is one of many functions under a sole manager. PrepMatters has found Replicon especially helpful in tracking accruals for paid sick leave of part-time employees. We're happy to give Replicon a shout-out!

Cons

It took us longer to get set up than we had planned, but after setup and training, we've been good to go.

Pros

This software is easy to use. There are lots of options that can be customized as needed.

Cons

Since we are located in Saskatchewan and our time does not change for daylight savings time some our the time dependent processes got messed up when their servers changed times. The support team was quick to fix the issue once it was identified.

Pros

What I like the most about this software is how simple it is to punch in, punch out and go to break.

Simplicity of use to even book vacations and paid time off

Customer support actually supports you, via chat!

Cons

You can punch in through mobile phone, employees could abuse this.

Pros

It appeared to be easy to implement and with the app, easy for staff to track their time

Cons

Integration has been a nightmare. We have been at it since last November 2018 and we are still not live at the end of March 2019. It didn't work with our QB software system. Their "integration" team was not knowledgeable in their own system. We constantly get conflicting direction depending on who we are talking to. They have no manuals and their online help area is horrible and can send you in a loop with no answers. We have literally spend 100's of hours working on a program that should have been easily integrated.

Pros

Ability to makes changes pertinent to our business model, even if said models evolve quickly. Using estimated hours/estimated costs for project management, customer billing and budget-based execution is something not found in some of the competing products.

Cons

Reporting engine is pretty robust as well, but would significantly benefit from greater control, categorization and scheduling. Although this is not a payroll system replacement, a few additions in this direction would be beneficial. The ability to calculate and categorize premium time (OT, Comp, Credit earned etc.) would benefit institutions that book these entities differently to offset future clearance.

Pros

We love having our timesheet and project management data all in one place. Replicon's reporting features are extremely robust and we take full advantage of their scheduled email reports feature. The UI is also easy to use. Their helpdesk is also very responsive.

Cons

If there was additional project management features (ie. ability to track project timelines, similar to MS Project) that would be really helpful. There is the ability to integrate, however, it'd be nice if that was an offering in the tool.