Carsforsale.com Reviews

Pros

I was a former employee of this growing company back when it started. The success does not surprise me because this was one of the best experiences of my life. The[SENSITIVE CONTENT] is an awesome man who is fun and business at the same time. They are the go-to site for finding your next vehicle. You can trust them and their product with no inhibitions.

Cons

The only con I know about Carsforsale.com is I don't work there anymore. Best job and best people I've ever encountered.

Pros

This is a tool that is very effective for professionals or for those who wish to have systems that allow them to carry out tasks related to their means of transport, it is an easy tool to understand, especially for those who have not yet used this type of tool, it also allows even create comprehensive reports

Cons

It is not a tool that is used by everyone, but it is still necessary to have this type of system to have greater opportunities to innovate in all sectors.

Pros

creates great traffic to my dealer website.

Cons

some non-sales related traffic comes from telemarketers.

Pros

I can find contacts easily, so that I am able to keep track of what customers are looking for.

Cons

filtering product is not the easiest. I wish I could narrow down to certain products by searching a name or model number rather than a stock number.

Pros

The website was designed and up and running within 2 days. It integrates with our inventory and accounting software perfectly. It also integrates with the major websites where car dealers want their inventory displayed.

Cons

There are always little tweaks for the website from time to time but are usually easily taken care of.

Pros

Easy to use. I love our carsforsale rep. I love the look of our new website. It’s exactly what I was looking for

Cons

That I’m not able to add edits myself and we have to email and submit

Pros

Set up was easy and the website is trusted by consumers.

Cons

Lead information captured could be better

Pros

Ease of use, reply to leads, manage inventory

Cons

That it has to pull inventory from Frazer and not our website

Pros

Integrates with many other advertising platforms, so we only have to keep one updated at all times.

Cons

Having a bit of an issue with the Facebook authorization staying synced but other than that works great.

Pros

Its super easy to use. Everything is self explanatory.

Cons

Ive never used any CRMs, but it wasn't very difficult to learn.

Pros

Easy to add inventory and check on VINs. Great for uploading pictures as they are formatted as the best format needed for the website.

Cons

integration with Craigslist and Marketplace could use some work

Alternatives Considered

Dealer Car Search

Reasons for Choosing Carsforsale.com

Dealer Car Search is not as well known so when searching the internet, my stuff didn't show up as readily as Cars for Sale

Switched From

Dealer Car Search

Reasons for Switching to Carsforsale.com

Better exposure on the internet

Pros

The cost is fair for what you do. Your service is better then most. But you have made so many changes it not user friendly

Cons

You have made so many changes in the system for the worse in ease of use. Really it’s to the point of dropping you

The requirements for a code to pull a credit app for my team is frankly a pain in the add. There has to be an easier way.

Our ability to push to Facebook or market place always glitches for some reason.

On your mobile user face your designers put message for more info before the info for the car which creates a lot of waisted interaction and key board shoppers. Really that was stupid I can believe someone actually approved that.

Pros

has the live software, fats and esie to use

Cons

i like all nothing wrong with the website

Alternatives Considered

Frazer

Reasons for Choosing Carsforsale.com

because i have all my dealer management there

Switched From

DealerCenter

Reasons for Switching to Carsforsale.com

it was cheap and what i need at the moment

Pros

EASY TO USE
CFS PAID ATTENTION TO THE MINOR DERTAILS FOR THE APP THAT MATTER FOR TIME MANAGEMENT( ID DINT REALLY NOTICE UNTIL I COMPARED TO A COMPETITORS APP.

Cons

FACEBOOK MARKET PLACE ADS ARE GENERIC, THEY DO NOT LIST IMPORTANT INFORMATION LIKE DRIVETRAIN OR TRANSMISSION TYPE
FACEBOOK MARKETPLACE ADS HAVE BUGS AND SOMETIMES DONT GET UPLOADED

Alternatives Considered

Dealer Car Search

Reasons for Switching to Carsforsale.com

IVE ALWAYS HAD CFS BUT DECIDED TO TRY DCS AT A BETTER MONTHLY RATE. THE ONLY POINT DCS HAD BETTER THAN CFS IS FACEBOOK.

Pros

The price can’t be beaten. It is easy to use. Has most integrations that competitors offer at higher prices. Credit acceptance application integration

Cons

There is no Facebook messenger integration. Unable to separate leads based on salespeople assigned

Alternatives Considered

Dealer Car Search

Reasons for Switching to Carsforsale.com

I continued listing my inventory on cars for sale but went with someone else to host my website

Pros

User friendly. Great to generate and communicate with leads

Cons

The login process is could be streamlined.

Alternatives Considered

Dealer Car Search

Reasons for Switching to Carsforsale.com

For a smaller size dealership the price made for sense for us and also did not charge for direct messaging to our leads right from the platform. Some other services consider this an add-on feature.

Pros

The software is user friendly for both the customer and the business. The customer can easily view product and contact the business. The business has ease of adding and deleting inventory as well as many reports that show where business is coming from and what is driving interest in certain types of inventory.

Cons

The program language is not compatible with other software in the industry. Automatic updates are often 2-3 days behind real time. An item no longer in inventory will reappear on the website because it was available in the update from yesterday. It does require monitoring daily to ensure accuracy. Also, customer support lacks follow through. There is no one person dedicated to your account that you work with. It is whomever answers the phone and that can be time consuming to bring the new person up to speed on the issue that has been already discussed with someone else. Finally, updates to the platform itself are not easy. They are a basic layout and changes to it are limited and not always done correctly.

Pros

The software is easy to use for inputting information about our vehicles, especially after inputting the VIN. It's very nice to have the information for each vehicle already there, so I don't have to type in all the information. Several other important things about the software is: (1) Inventory: able to keep up with vehicles online and vehicles sold, get a printout of vehicles in inventory and vehicle sold, (2) Leads: it's great for customers to get in touch with us on a personal level to discuss the vehicle they are interested in, whether it's by phone, text, or email. (3) Social Media: it's very important to get our vehicle out to the public, therefore, social media is a great way to get the information out, so I don't have to go to each website and retype the vehicle information. (4) Tools: printables to print out which form is needed for each vehicle, (5) get reports for vehicles and (6) Contact: able to contact carsforsale.com when needed!

Cons

The only cons are having the wrong information show up after I've saved the information for a vehicle. I always check to make sure the information and price I typed in or the right information was automatically put in for the vehicle is right! I called and talked with someone at carsforsale.com and was told we cannot help what happens when it gets to facebook or another medica site. And for some reason by the time the information get to facebook the information is different or the price is different. I've tried to contact facebook about the wrong information and all I get is, I'm sorry but it's the information that was sent to us and we cannot change it. So, what do I do in a situation like this? No one seems to know the answer to this question!

Pros

We love the fact the CarsForSale is seamlessly integrated with our DMS. We never have any problems whatsoever with the product functioning the way that it is intended to function and it's an easy, lightweight way to present our inventory to customers.

Cons

The fact that we don't have control over our own HTML. I understand that this would be a nightmare for the programming team, but this is a severe headache and the reason that we have to seriously consider severing ties with CFS even though everything else is easy to use and has served us quite well. The template is too restrictive for us to present ourselves professionally as a staple in our local market and we often cannot wait 3-5 business days for changes to be implemented. Additionally, there are changes that we have submitted that have never been changed. Ultimately, more control over our website and closer partnership with the programming team would be phenomenal for us.

Pros

EASE OF USE, CUSTOMER SERVICE IS TOP NOTCH, INTERGRATES AND PUSHES INFO TO OTHER SITES VERY EASILY!

Cons

NON THAT I CAN THINK OF, THIS PRODUCT GETS UPDATED AND KEEPS ME COMPLIANT ALL THE TIME!

Pros

I believe the program is rather easy to use and seems responsive to the needs of the dealership . Easy to get personal contact if needed and ery helpful personnel.

Cons

I am ok with the software but believe it should intice more information from the customer such as ready to buy , just looking, comparing, etc. When I get a lead I respond really quick and in most cases within a minute or so. Yet even with quick response times and diligent follow up emails I must say that to have only captured a couple of sales is disappointing. It may be us , the clients, or how the program filters leads . I get so much more response from my own Facebook ads than from the program . I very rarely get a response to my emails to the lead . Maybe it is me but really would like more responses.

Pros

The design and easy access is relatively useful. The ability to access multiple customer request and activities are available to all admin. and the ability to track activity within the system is helpful for planning the next step of the sales process.

Cons

I would like to see automated daily tasks for each individual sales associate. The ability to focus on those leads that are 7 days or less older and the tracking of these leads in a Que would maximize efforts for targeted sales attempts and increase sales production along with customer experience. If this option is already available then more one on one coachings with the sales team should be priority by your company to implement those options and further our knowledge of how we can utilize the site to our fullest efforts.

Pros

The software was very easy to use and came with quite a few useful features such as exporting to different websites, including our company's Facebook page. The lead system that is included with the software is also very useful and makes it easy to respond to leads or assign the leads to individual salespeople. The adding inventory system is very easy to add information to, upload pictures from a phone, or even allows the user to decode the VIN to autofill most of the information for the vehicle.

Cons

There were some problems with our website but the customer service representatives were very quick to help resolve our issues. It would also be nice if it was easier to change more things with our website without having to contact customer service.

Pros

Compared to others, this is an inexpensive way to advertise our vehicles. It allows you to advertise on Carsforsale.com, have your own personalized website, and uploads straight from our Frazer dealer software. Customer service agents have been very helpful.

Cons

Carsforsale.com may not be as popular and well-known to consumers as websites such as Cars.com, Autotrader.com, or some others. Again, great for the price though.

Pros

We've been using CarsForSale.com as our used car web host and primary listing site since we opened for business in 2013. We've reviewed many potential providers but we really like the value, customer service and ease of doing business with CarsForSale.com. They have a terrific overall product at a great price while still delivering personalized customer care and customized solutions. We also like their performance and reliability. Special kudos to two people at CarsForSale.com who have always treated us like we are their most important client - Anita and Zion.

Cons

The few things we liked least about using CarsForSale.com software have been updated/changed - for instance, they recently converted us to mobile-friendly responsive and have added more helpful tools like overlays, nicer screen views, reporting and online materials. Right now, there isn't anything we don't like about the software.