QuickBooks eCommerce Reviews

Pros

It has 'great integration with some ecommerce platforms. Making the company's financial management easier

Cons

Despite being very complete, I believe that this makes it difficult at first, as I was lost on how to use QuickBooks correctly

Pros

Though the short comings of quickbooks it is still the best for small businesses

Cons

Quickbooks are the best for small businesses but it's flaws keep on tarnishing it's reputation

Pros

Live updating of bundle quantities to our shopify store is very good
The sync speed to shopify is good
The usability of the software is good
It can handle multiple currencies well

Cons

The actual core of the product - keeping track of inventory is not as robust as it needs to be.
We have had many problems of bad syncing with shopify and xero. My opinion is tradegecko is the weak link. Sales are fine. Returns edits and exchanges are bad. So your stock numbers are out. If you edit an order in shopify at all - then tradegecko will not update. So your stock numbers are out.

We also had problems where we made stock takes in tradegecko and they would not sync to xero. Support by email is very cumbersome.

The second unforgivable problem is that you cannot report on consumption of SKU's if they are sold within a BOM. Tradegecko admit this is bad for an inventory management solution. They pass the buck to a program called inventory-planner which is actually excellent.

You cannot plan incoming stock dates on a per product basis. Only on a per purchase order basis. So you end up reverting to excel for part shipment planning. It is not easy to export a whole order book for a single supplier and manage multiple invoming batches.

Alternatives Considered

Cin7 Omni

Reasons for Switching to QuickBooks eCommerce

Ease of use. We are likley changing to Netsuite.

Pros

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Cons

They convey motivator connections, and surveys composed and distributed by clicking a connection procure the commentator a gift voucher. (It doesn't make any difference on the off chance that the survey is positive or negative). There are many recorded occurrences of commentators composing surveys subsequent to following a connection and Capterra neglecting to respect their own cycle. It appears to be a piece unexpected that a site that says "believe us" would carry on that way.Assuming analysts should be "deceived" into composing surveys, it brings up issues about the authenticity of what is on the site.

Pros

Mostly anything can be done through csv.
Supports multiple price lists (selling and cost)
Supports multiple currencies
Able to sync with multiple sales channels
Able to sync different price lists to different sales channels (initial setup has to be done by TG to get this to work)
ie you can have Wholesale and retail websites with different prices and manage it from TG
Syncs sales and PO's with QBO Canada

Cons

For $200 per month, I would like to have phone support, not just email support.
If I want to make changes in bulk, I have to download the entire database, make changes to the bulk SKU's and then re-upload it. Working with the entire database in csv is very dangerous and has caused problems for me. I would like to see them improve this feature.
Only allows one supplier per item.
Most tasks are easy to do and learn. For advanced users, there are several little hidden features / obstacles that were difficult to figure-out, and left me wondering why didn't they tell me.

There are a few limitations that I have to work around and live with, but I believe with time TG will fix them. For example, you cannot input your own landed cost. You have to use their built in system that calculates landed cost from the PO. This is a huge headache; not all costs associated with a PO are payable to the supplier ie Transport, Duty, Broker Fees, Graphic Artist, etc.

Pros

In my e-commerce news I have been using QuickBooks eCommerce for almost 1 year. Tool is great

Cons

Honestly, I find this tool perfect without anything to report

Pros

The platform is designed to be user-friendly, making it accessible even to inexperienced employees. It is straightforward yet robust, with exceptional customer service and rapid support. Its intelligence features are highly useful and valuable. The B2B platform is highly effective, and customers appreciate its capabilities. Additionally, the outstanding inventory system has significantly reduced our non-productive hours. TG frequently provides updates and improvements to enhance the platform's functionality.

Cons

I would appreciate more customization options. Additionally, the system can be slow to load at times.

Pros

Simple but effective, excellent client service, prompt assistance, and fantastic and practical intelligence features. We like the pricing and the excellent photos and descriptions, so that's a plus.

Cons

As is customary, CARtROVER offers NO TRAINING, and the Gecko system has no information base. Bonus: The customer service will inform you that they are unable to assist with cart rover issues.

Pros

Easy to use , great for a small business would highly recommend

Cons

A little harder to list and check inventory than other software

Pros

what I like most about this software is that I can work every day

Cons

Quick box has some flaws But It is still the best FOR small business

Pros

I recommend this software to anybody who is looking for an easier way to manage their businesses. If you are looking to open an online business, this is probably one of the easiest way to do it. I am not a huge technology person and this platform is really userfriendly, I haven't had problems, but if I had any the support services is there to support you in real time, in a lot of languages. I speak french, english and spanish and the app can help me in any of those languages.

Cons

I haven't see any issue yet with this software.. I think that maybe add more feature on the app to make it similar to the computer version.

Pros

Easy access to all areas in the system. You can integrate every aspect of your company. Fast, easy, and efficient stock-take. Customer support and services are helpful.

Cons

The theme for the software is a bit bright making the eyes strain as brightness control is not very effective.

Pros

Easy to use, So fast and reliable software. It's so User friendly which can use any one at any time. Best Price with exciting features, No one can beat in this price with available features. There are lots of features which I like the most in this software. Also Integrates with other software, Hassel free and ease to use software. I like it too much.

Cons

Customization error should be resolved for individual user. They should create many options that allow each user to select and customize all functions like name of Invoice and proforma Invoices and other features which are the basic for all user.

Pros

I loved the flexibility that is provided on multiple devices that way I could record keep at any time or place.

Cons

The customer service in regards to queries on the software could be faster in their response time

Pros

Ease of use. I also appreciate the quick customer service correspondence.

Cons

I have no complaints. I find this program very easy to use and it is intuitive.

Pros

Ease of use, integrations, API, user interface, company responsiveness to build features if I made a solid case for lacking functionality, customization of documents, Tradegecko connect workflow builder, aesthetic, simplicity, etc.

Cons

Some of the (new) reporting functions, lack of features like credit limits, no dropdowns in custom fields, Tradegecko connect is stagnant and no new workflow options being added we need more triggers and flow options) , inability to add custom attributes by category, lack of flexibility in creating packsizes (it's only possible to enter a single unit and create a packsize my multiplying it but it's impossible to add a case and break it up to units (wholesalers typically buy and sell by the case and occasionally break up cases), the way packsizes appear in reports ('case' vs the SKU #), the lack of synchronization between POs and items (it requires a item to be MANUALLY linked linked to a PO) and if PO is not linked to a backordered item, any backordered sales order will not be AUTOMATICALLY linked to a PO (a list of possible POs appear even for FULLFILLED items!), limited filtering on options in the inventory area it would be nice to have options like 'does not have this tag' etc), see history for product bundles (formerly composite variants) and not only the history for the actual bundled variant SKU, one has to click on fulfill orders to see still unfulfilled items on a sales order and can't see it on the sales order, it's impossible to see the associated orders that are committed, ordered but not fulfilled and shipped on a variant or product page (it doesn't show up on the history tab and it's not linkable from the committed information in the stock info area)

Alternatives Considered

DEAR, Odoo, QuickBooks Desktop Enterprise, Ordoro, Stitch Labs and Unleashed

Reasons for Switching to QuickBooks eCommerce

Function and simplicity

Pros

Fast and reliable website / webportal = cloud based
Ipad app
Intelligence functions
Magento connection
Had a problem with the Magento stock status, took a while to explain, understand and proceed but an adjustment by the tech team saved us = so big ups for standing open for malfunctions/adjustments!

Cons

- Limited magento connection: not fully supported (tax class / discounts / excl tax price / visibility setting / categories)
- 3PL Exporter: sales invoices = 5 templates available but not 1 of them contains all data. For European law we need to extract a monthly overview of all the invoices included company name/company number / total price/tax price / tax class. In order te get this data I need to export basic and quickbooks template and then mix 2 complex CSV files... Would be an improvement to provide an template that contains all data of provide custom template on request.
- branding & identity: limited invoice text = Terms and Conditions?
- branding & identity: there is no preview function to see the different Document Specific Settings when making an adjustment
- inventory products: import new products = not able to include the re-order points (CSV) = manually editing afterwards
- inventory products: update existing products = not able to change the re-order points in bulk (CSV)
- inventory products: bulk actions = there is no publish to magento feature (publish to underlaying variants)
- inventory variants: there are no selection boxes at the left (like with the products) = not possible to bulk edit variants / publish to magento / publish to B2B
- B2B eCommerce Platform not available for the basic plan, why does it show up in the menu left and in the product edit/bulk edit screens?

Pros

What do you enjoy the most?
QuickBooks is one of the most widely used accounting programs, and with good reason. There are numerous tools available to assist you in getting started or troubleshooting problems that may occur in your company. Inventory management, accounts payable/receivable, billing/invoicing choices, and other fantastic features may all be modified.

Cons

Recommendations to people who are thinking about buying the product:
There are less expensive options that provide nearly the same job. The only disadvantage is that QuickBooks is so widely used in the accounting world that switching to another platform is difficult.
[SENSITIVE CONTENT] gathered and hosted the review.

Pros

This software makes understanding your key business activities easier. I have been able to train my staff on how to use it, their tutorials are so detailed and easy to understand, most of my staff are not even high school graduates and yet after a few sessions of training, they are able to operate the software well. This software is a Godsend, it has made life so much simpler for me and my staff.

Cons

The limiting of sales orders for the cheaper priced packages

Pros

Tracking inventory in multiple locations

Cons

- Couldn't integrate with existing QBO account. Had to set up new QBO account and transfer all data, create lots of journal entries - was very time consuming and labor-intensive. Caused some financial discrepancies to resolve.
- Tax inclusive is not allowed - European sales are tax inclusive - can't import order with VAT included. Looks like the software is suitable for US only
- Supports accrual accounting method only. In cash - it's a mess
- Support - not knowledgeable enough - I could only call for support (now they have chat) and they always had to get with the back-end and every call was not less than 1 hour. At the end I would get a link for the training materials
- Inventory not synching timely sometimes - I have a screenshot proving that inventory on our Amazon account was 0 but Commerce still had quantities, I had to manually press synch
- Shipping line from Shopify orders is not coded to Shipping revenue account, but goes together with Sales revenue account
- When partial of the PO is received, not able to create a bill for the partial. There're only 2 settings: either bill created at the time of PO creation (for the whole PO amount - which increases your AP right away) or at the time whole PO received. It works only when PO is shipped as a whole.
- Staff doesn't have accounting knowledge. There has to be understanding that every commerce transaction has a impact on Balance sheet or PnL. Had to figure out lots of things by myself.

Pros

What I like the most is that this software has amazing performance and functionalities. It's also very reliable in terms of saving important information. I definitely recommend this to anyone who is concerned about the quality of this product and I especially recommend it to small businesses, as it is easy to manage and use.

Cons

Some options should be created that allow each user to select and customize all functions and to control the users limitation. Generally though, everything is great and overall this a good software according to my experience all this period of using it.

Pros

Beautiful UI, better then any other WMS
Quick and responsive
What it does, it does famously

Cons

No feature updates/improvements
Rarely fix errors pointed out unless they're super easy

Pros

This software has worked flawlessly for us, and our team had no trouble implementing it. We have not encountered any problems with this software, and our team found it simple to implement in the context of other competitors. It's a fantastic choice in the context of the other competitors.

Cons

The only downside so far is that bins can only have one SKU assigned to them.

Pros

It tracks my expenses, it is very helpful. Now, I can easily manage my money. It is very useful for individuals and other small scale industries who want to keep track of their accounts. It monitors all the transactions and have a record keeping. I really love the way it provides customizable templates according to the needs of the user.

Cons

It is expensive but its worthy. We need sometime to familiarize with the environment, how to use it. After you learned how to use it. It would be easy to manage it.