User Reviews Overview
About Marketman
MarketMan Restaurant Management is a cloud-based inventory management platform that assists small to large-sized restaurants with procurement, food delivery tracking, and accounting. Its key features include menu planning,...
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- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Totally great inventory software!
Accurately showing profit and expenses, physical inventory item quantity as controlling stock in storage.
Pros
I have been using this software more than 3years, the most i like are very accurately to calculate profit and lost day by day or monthly. Easy to use syncronizing with other POS system to create recipe in every single item sale.
Cons
Everything is perfect as what i need to running my company that i manage.
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
New technology that will help save so much time
The onboarding support was superb!
Pros
Marketman has so much potential as we continue to use it and their system continues to learn.
Cons
Setting up is very tedious, especially for a company that has a central commissary that distributes to branches.
Alternatives Considered
Sage AccountingReasons for Choosing Marketman
The technology was not flexible enough for our needsReasons for Switching to Marketman
The most support and flexibility for our business model- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Good For Multi Unit Operation
Overall I would recommend it specially when you have a multi unit business. Cooperates well with different till systems. Easy to connect PLUs.
Pros
Good for multi unit operation. Easy transfers between the stores. Good stock count templates. Easy login.
Cons
Updates are a bit slow. Not considering feedback from customers.
Top Marketman Alternatives
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Great Inventory and Food Cost Management System
It took a long time to implement all our recipes and make sure we were getting the correct data. You must put in a lot of work to get results but once you do it is amazing.
Pros
The most important problem Marketman solved for Los Tacos was it gave us the information to allow us to help our managers do their job better. Instead of simply telling them their food cost is high, we area able to tell them exactly what products are the issue. This allows us to pinpoint the problem and make sure we are as profitable as we can be.
Cons
Online ordering is not integrated with webshops, but we did not expect that to be an option when choosing this sytem.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Our best tool to manager our food and beverage cost !
With MarketMan, we are able to monitor our Food and Beverage cost weekly to adapt our purchasing. It is also a great tool to negotiate best rates with our suppliers.
Pros
Easy to use and to understand for our team / Full of reports really useful / Making orders is easy and really flexible for our supplier / MarketMan Team is constantly listening and improving the software.
Cons
No way to manage internal transfer : transferring (in a simple way) a bottle of wine from our bar to our kitchen is impossible.
No acces of all our product on their mobile : would be really useful when speaking with a supplier outside of the restaurant
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Fantastic Software for Restaurant Management, Top Notch Customer Service Team
Pros
I love the ease of navigating through the software and how many helpful reports I can view to review my business' operations for every store and as a whole. It's extremely helpful to have the ability to track costs of not only inventory items, but also menu items by building recipes to see the exact breakdown of costs and profit margins.
Cons
There are little inconveniences in the software that I would like to be fixed/improved. The development team is incredibly slow with implementing any of these requests, no matter how big or small. After 5 months we have yet to have anything fixed.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Petri's Pour House Review
With Marketman I can easily see what my estimated costs are and then what they actually are. Every penny counts in this industry and this helps raise (or lower) menu items.
Pros
Versatility, keeps track of everything, not just one supplier. Orders are a snap, and receiving them is easier still
Cons
I would like to have more access to the database. I have some reports that i would like to run, that are not available. Like checking certain menu items per percent of cost and then those that are above a certain percentage. Other than that program works great.

- Used Daily for 6-12 months
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Review Source
Efficient cost control for the Entrepreneur
Pros
MarketMan allows me to get food costs, pricing trends, even tax credits at the tip of my fingers and what's best is that it integrates with my Point of Sale and Accounting software so I don't even have to worry about those steps.
Cons
As with any other software, there are some limitations to what can be done, however, MarketMan team are ALWAYS there to support and provide a solution. Already I've recommended MarketMan to another colleague and it has changed the way he does business.
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Great software
This software is helping our business with all our orderings, track privious orders and keep record of your spending. On top of that, having all suppliers in one platform is very handy.
Pros
One platform to have all the suppliers together and easy to order/track your needs.
Cons
Nothing so far.

- Used Daily for 6-12 months
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Review Source
It solved the problems I was having with stock control
Stock and recipe control
Pros
I liked that it is WebBased and I can access it where ever I am at. The ease of use is great and I have been recommending it. I am exited to see the new Menu feature.
Cons
I wish I could calculate the value of my stock at any given point in time. I also would like for the costs of goods sold would take into consideration the value of stock. The app functionalities should also be more broad.
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall functionality is fantastic really love the detail the system gives!
usage reports ! pricing reports! financials ! and overall quality control on what items come into our stores!
Pros
I love the ease of getting all my stores inline when it comes to the products i decided to bring. The amount of time and work it takes to make a change from one brand to another happens in minutes. I love that im notified daily when there are price dependencies! at the end of the day we should always what on prices we agree on Market Man really brings that into light with the irregular price feature.
Cons
The only thing i dont like is the desktop version of market man its really tough to make changes in terms on turning items on and off for orders if this feature was available through the app for administrators that would be great!
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Great value for money
do far so good. would be better with easier reporting functions
Pros
value for money, ease of use. Good customer support flexible
Cons
reporting functions need improvement....
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
MarketMan - Solving a gap in the market
We've used it for a couple of years now, due to operational issues we've put it down and picked back up again when we can, now we're focusing on it's full capability again and hope to keep the momentum.
Pros
It's pretty straightforward, there's some terminology that's confusing, but that's appropriate to the tasks in hand. It's pretty straightforward to use.
Cons
Sometimes it doesn't do what I need it to do al the time, the iPad app is good, but lacks some of the important desktop functionality. Again, that's the beauty of an iPad though I having a quick function on tasks.
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
MarketMan
Pros
We don't have to manually input our invoices.
Cons
We cannot customize / build our own reports
- Industry: Food & Beverages
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Daily User Review
Pros
Ease of use and automatic invoicing with updated pricing.
Cons
Only thing that annoys me is when editing and saving inventory items the page is reloaded to the first page always.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
MarketMan
Pros
The most impactful feature of MarketMan for me is the ability to order produce on the fly and managing inventory made easy.
Cons
The UI sometimes lag in a mobile device.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Great Software, great support
MM is helping us solving our purchasing process by streamlining the procedures and bringing much more transparency and cost control.
Pros
The software is quite complete although there rooms for improvement, specially on the purchasing side.
The support & training team is absolutely fantastic in terms of accessibility, knowledge and helpfulness.
Cons
Some features are a bit complicated to use specially if the users are not very tech savvy.
- Industry: Retail
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Great Product
Pros
Easy use, great when looking for past orders, invoices and inventory.
Cons
minor technical difficulties. but nothing that customer support couldn't fix
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Great software to take your business to the next level
Overall MarketMan has massively benefited out business and made recipe building, GP management and waste control much easier. Ordering from the central kitchen is now really easy for each site.
Pros
Easy of ordering from a central kitchen, recipe building and invoice processing
Cons
Waste management isn't perfect when integrated with Lightspeed (product list)
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Easy to learn software
Very happy.
Pros
It’s easy to use interface, and friendly customer service.
Cons
Can become clunky when trying to fix reports
- Industry: Restaurants
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Great software for daily operations
The overall experience is great. It needs strong daily maintenance.
Pros
The overview it gives you on the daily operation of ordering, receiving and inventory management.
Cons
it should be even more customizable.
The app is still not working smoothly.
- Used Daily for 6-12 months
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Review Source
Great system,
Pros
You can do a lot of different report. This system is always in changing, they're improving every week the functionnality.
Cons
The translation in French, but they're doing better and better.
Sometime the export of the report in excel doesn't work. They need to fix it.
- Industry: Leisure, Travel & Tourism
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Great piece of kit that solves a lot of problems
Great initial calls with the team and looking forward to a long future together!
Pros
Marketman was recommended by both our (competing) POS vendors - not a common occurrence surely - as an essential part of the solution to our inventory problems. We absolutely had to check them out, and they were indeed the real deal. Love the reporting, ease of use, and the fact that unlike its main competitor it doesn't take 3-6 months to learn and use.
Cons
Can't think of any issues at the present time. Make it even more affordable for startups that are scaling, perhaps?
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Very happy with the system
Very good when kept up to date
Pros
Great support when needed during set up and on hoing
Cons
Building dish specs can be long winded and
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Simple, easy to use and it works!
We now have a great handle on our inventory and ordering process. The fact that we don't really think about this anymore is testament to how well the system works.
Pros
Have used a number of similar systems in my time, MarketMan is the simplest and easiest to use. Very instinctive and efficient.
Cons
Very little, nothing to dislike really but would suggest more customisable reports and graphs.