ERPAG Reviews

Pros

We have been using software solutions from Erpag Inc. for more than 20 years. By using this software we have significantly raised the level of services we provided, got the necessary stability, speed and ease of use. The program has proved through long time of use , starting from the MS DOS platform, later through the Windows environment, up to the current cloud version.
It is a really warm recommendation for all those who want to have a modern, comprehensive, complete software to run the company's business from all fields of activities.

Cons

Feel that i couldnt find any relevant bug :)

Pros

IF you are in need of a clear to use inventory management, without feeling like you are managing an amazon warehouse.. Erpag is just what you need, mobile app for your techs, multiple warehouse locations, everything you can think of is in the product. Just adore the PO status as the SO status. Ordered/Quantity AVailable/Partially available and so on.

Cons

Still some minor issues."Warranty that belongs with a laptop, is not an inventory product, but also not to forget in the PO!" Can be I just need some education about the many types of products, but for now, I don't know how to handle "a warrenty item"no open API!Although everying to the last details is importable by excel, we would very much like an open API.

Alternatives Considered

Odoo and NetSuite

Reasons for Choosing ERPAG

non of those are a real inventory management. SO & PO management! Erpag is!

Switched From

Kaseya BMS, QuoteWerks, Quickbooks Online and HaloITSM

Reasons for Switching to ERPAG

features & pricing!

Pros

In an hour or so I could figure out how the software works. So it will good to train new people fast compare to big-name software like SAP or Oracle.

Cons

There are still many features to be worked out. (a) The address fields in the forms do not follow the US address standard. I reported specific example via chat room,
(b) I believe you are still changing the software on a daily basis. At some point you need to freeze a rev and come back late with a diff rev with consolidated updates
(c) There should be more templates for quotation and invoicing. I could not find a template in quotation where I can quote tier-pricing to my customer. The template automatically sums them up at the bottom which is not right.

Pros

Ease of use and completeness of all the features. It can be used with students and temp worker without too much training.

Cons

Some rigidity on some forms, limited custom fields in some cases. So far work around and support made this work well for everyday use.

Pros

I have been using this now for 2 years and put a lot of time and effort into the set up of this software so I feel confident in writing a review

The software has some great functionality and is 90% there

- Generate Purchase Orders
- Automatically generated Purchase Orders from Low Stock
- Set minimum order quantities
-Set up Bills of Materials
-Create supplier price lists
- Customise your view and reports
-Generate QR codes
- Allocated storage bins, racks and shelves
- Sync with Shopify to automatically update product pricing based on materials

It has the potential to be amazing but certain development features really drag the software down and it doesn't have to be that way

Cons

The BIGGEST problem with ERPAG I believe is the support tickets from the developers as they don't seem concerned at all about major bugs in the system

-This software I am told is for Small Businesses yet when using a mobile app to allow staff to track time and close jobs it only allows one staff member to view and log onto any job which is silly. In a SME multiple people would log onto a job in order to complete it and because of this all your manufacturing data is incorrect. The developers consistently seem to be happy that it is recording incorrect data
-You cannot create cutting lists of materials. When you print out a BOM and Sub Assemblies for production staff need to pick your first material off the shelf and flick through all the paperwork to cut the pieces, go back to the start then repeat the process for the second material. It is very time consuming and not efficient
-The report designer is not particularly user friendly but in the most part it does work
-A purchase order is converted to an invoice so there is no history or documents sent, it should convert a purchase order into an invoice and retain the original purchase order
- On a purchase order you can show items committed to manufacturing but you cannot show how many you have in stock
- They have blocky to perform more complicated scripts such as automatically invoicing items or sending details but this is not something your average joe can do

There is more but I have run out of character allowance ......

Alternatives Considered

MRPeasy and Katana Cloud Inventory

Reasons for Switching to ERPAG

At first the support was helpful and engaging. They have grown nicely and have huge potential but the inability to listen to customers and evolve will be their downfall in my opinion

Pros

ERPAG has been one of the easiest products we've come across to get started with. The menus are clear, everything is easy to find and mistakes are easy to fix. The data import functionality is very easy to use - just copy and paste from a spreadsheet and you're good to go. Sales tax handling was a big problem for us with several competing products; ERPAG handles the relatively complex tax rules here in Canada with ease, including different tax rates depending on the buyer's location, etc.

Cons

Some pages are a little hard to work with on smaller screens

Alternatives Considered

Odoo, ERPNext, inFlow Inventory, QuickBooks eCommerce and Katana Cloud Inventory

Reasons for Choosing ERPAG

We needed a cloud-based package that could be accessed from anywhere. ERPAG fits our needs perfectly.

Switched From

AccountEdge

Reasons for Switching to ERPAG

ERPAG was the only package that met all of our requirements. Job routing, cost accounting, proper sales tax handling - you would think those features would be common across all ERP packages, but most of the competing tools we evaluated had deficiencies that we couldn't overcome.

Pros

It was so easy to deploy this software. We started using within 4-5 days and that include training to team.

Cons

Only thing we did not like about this software is limited capability in accounting module.

Alternatives Considered

MISys Manufacturing, Fishbowl and MRPeasy

Reasons for Choosing ERPAG

Focus Team was very unprofessional and could not deploy the software in one year. we lost almost $8000 dollars.

Reasons for Switching to ERPAG

We like the ability to customize reports and visibility it offered to manage team activity.

Pros

Amazing software/database! It seemed daunting at first, but that's the case with me and any new software, but if you can manage Excel, you can manage this! Not only is the database amazing, the customer service is OUTSTANDING!!! I have never experienced a superior level of customer service like this before. The ladies have me spoiled! They know me by name, always sound happy to hear from me even though I know I'm a pain, and they are sooo patient with me and never get frustrated when I need them to repeat something I don't understand. I love this team and the software and will never leave them! xoxo

Cons

I honestly have found nothing negative about this software, it truly is amazing!

Alternatives Considered

Katana Cloud Inventory

Reasons for Switching to ERPAG

ERPAG has the capability to do what all the other software I considered offers and more. Not only did it meet the needs of my business in terms of functionality, but it is literally hundreds of dollars cheaper also. It was not easy to find software that had what I was looking for, for my bath and body business, but ERPAG is amazing no matter what industry you're in!

Pros

Simple in its layout and use but remaining very powerful in its ability, I have only used the mobile app briefly but it was a great experience.

Cons

We manufacture in three separate workshops in separate parts of the country and each location manufactures some of the same products, Because of the location differences each workshop has different suppliers for parts/raw materials, A feature that would be handy would be the option when creating a product based on bill of materials have the ability to create multiple bill of materials based on warehouse and have the option when that product is chosen in a sales order the sales person can select the appropriate warehouse and then the correct purchase orders are created for the correct suppliers.

Alternatives Considered

Sage X3 and ERPNext

Reasons for Switching to ERPAG

We haven't chosen ERPAG as yet but so far in the free trial we are very happy with the ability and ease of use of the software.

Pros

The operation and information flow of this software matches the business logic of my sporting goods distribution very well. Hence, to my learning curve is not that deep, what I have in mind when performing a business operation, e.g. creating a sales order to invoicing to delivery can be easily map out in this software, because its flow, input, output, etc are well defined. I believe it is because of years of working with various of businesses, the team behind ERPAG understand how to organise the information in a neat and user-friendly way.

I also like that fact that it can be integrated to Shopify as I am planning to expand my business to B2C and setup my webshop using Shopify.

Cons

The UI could be more modern and clear, however, definitely not a problem to follow the flow to click and complete a required actions.

Pros

The number of features included in the software and the pricing tiers are a pleasant surprise in the age of paid add-ons or poorly developed and overpriced software packages available for manufacturing and production control.

Cons

The learning curve might be a little steep for a single person to est out all that the software has to offer and the documentation could use some detailed examples on how to use some modules and the sequence to follow when entering data manually or via import. But given all the things this software does right it is understandable that it would have a delay in the documentation for some modules.

Alternatives Considered

MRPeasy, JobBOSS² and Katana Cloud Inventory

Reasons for Switching to ERPAG

Long term cost of ownership and features.

Pros

Setting up your company's database in ERPAG is easier and faster than in most of the commercial ERPs you can find in the market. You can create a product catalog with almost as many product attributes as you need in just a matter of minutes. You are also able to upload not only product info, but also purchase orders, suppliers, customers, employees and many other tables from your own databases, by importing them into an excel file.
The latter plus the capability to customize data fields, either by literally translating fields to your local language or by changing names so that they can fit your business needs, it's a brilliant idea that I hadn't seen in any other ERP product out there.

Cons

There are currently no options to work with more than a single currency, which is a shame considering that businesses are becoming more and more globalized.

Pros

Multilanguage support, lots of features, awesome user interface, cloud based

Cons

No accounting

Pros

the dashboard and how it graphically summarizes statistics.

Cons

the login in the interface should be able to keep track of login information across platforms so that it will be easier for auto-fills.

Alternatives Considered

SAP Concur

Reasons for Choosing ERPAG

functionality

Switched From

Saphyte

Reasons for Switching to ERPAG

Esthetics and functionality

Pros

Clear use, most new people can learn the basics within in some hours. Complete for track and tracing of orders, purchasing and materials including serial and batch numbers.

Cons

Limited connection to other systems and unknown by other systems.

Pros

GUI, speed, report template editing, **amazing** embedded support (videos, chat zone), XLS import/export. You can tell that they have real manufacturing experience.

Cons

Lack of key CRM features (leads --> opportunities --> quotations, emailings), forcing the use of other third-party tools, which is a bit sad. Seems like it would be super simple for them to add.

Alternatives Considered

Genius ERP, Odoo and NetSuite

Switched From

Genius ERP, Odoo and NetSuite

Pros

Ease of manufacturing, Order processing and how customizable everything is

Cons

I wish there were a little more API customization and ability to auto call orders from marketplace platforms.
Also the xero integration forces you to choose one selling COA so if you sell from multiple warehouse locations you cant separate what account it should push to so then you have manually change the sale account in XERO... that is a mission

Pros

Extremely comprehensive especially for the money. Most software at theis price that promises to do all these things, probably actually doesn't! Or has many bugs. But Erpag seems to deliver on all the features it promises. It fits perfectly into a category for businesses that are not ready for the expense or learning curves of the big guns in ERP. There's nothing else on the market that I've found that fills that middle ground. It's all either too simple, or too expensive and complicated.

Cons

Documentation could definitely be better. Most functions are fairly easy to understand if you learn by trial and error setting it up. But there are some parts that could use a little more formal explaining.

Pros

ERPAG is quite easy to understand and to use, even for a person who never employs an ERP software.

Cons

From time to time it is a little bit slow to reload or refresh the pages.

Pros

They are always willing to adapt and customize areas that require additional functionality.

Cons

Sometimes difficult to navigate and setup. Too much functionality.

Pros

Easy to implement and being user friendly.
Price is reasonable.
They are trying to update and cover their gaps.
Good customer service.

Cons

It cannot support QB desktop. And we are suffering for this reason.
Mobile app for packing is not user friendly and it does not let you to Steal inventory.
Barcoding system and tracking goods by serial numbers has some flaws and sometimes it does not ask for serials!
It create repetitive serial barcodes so you will have problem if you want to keep stock and tracking them precisely.

Pros

It seems to have all the features that the really expensive packages have and the pricing structure is very reasonable. Overall the best value I have seen in terms of the features you get for the cost and especially the usually real-time support for learning the software!

Cons

Like all of the systems I have tried, there is a learning curve, but the help has been great! I have not tested all features yet, but feel more confident upon seeing how responsived this company is!

Pros

CRM, inventory, Purchasing options are just amazing. Customer support is always there for everything. Have all fonctions in one place.

Cons

Can't connect with a bank account. So if you want full accounting option, need to choose Xero, because ERPAG integrate with them.

Pros

Whether your need a solution to manage sales orders (online or off), a CRM, an integratable point-of-sale solution, physical product inventory and shipping control, brick-and-mortar location cost management, manufacturing/service projects, a sophisticated accounting integration solution... or all the above ERPAG has you covered. WOW! Simply amazing.

Cons

The user interface design could use a more friendly, sophisticated look (i.e., Microsoft 365). But, otherwise, for the money... amazing!!!

Pros

Ease of use
Price
Functions for the price

Cons

Could have more search options
Opens too many windows