Restolabs Reviews

4.8
Overall rating
(6)
Reviews

4.8
Overall rating
(6)
Reviews
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User Reviews Overview

About Restolabs

Restolabs is an online food ordering platform designed to help restaurant owners streamline operations related to deliveries, menus, orders and more. With Facebook-ordering functionality, customers can quickly place orders using...

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Feature ratings

Value for Money
4.8
Features
4.5
Ease of Use
4.5
Customer Support
5

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6 reviews

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Cristina
Cristina
  • Industry: Oil & Energy
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/06/2018

Absolutely FANTASTIC and GENIOUS online platform - I would give them 10 and not 5 stars

Price, very user friendly for people with no previous experience, awesome customer service

Pros

Would like to start saying that I'm super intense, demanding and perfectionist person, also this was my very first time setting up an online ordering system. My academic background (MBA) is nothing related to this field and was able to set this up all thanks to the robust design of this software. Customer service was beyond than excellent, He had replied to more than 100 emails that I have sent and always has sorted out my queries
Did a research before buying this software and could find anything cheaper or better than RestoLabs

Cons

My password has to be reset two times but I believe there is something wrong with my computer rather than due to the software itself - In overall I don't have any cons for this software. It was a blessing founding RestoLabs
Anyone interested can take a look to my website www.greatwcatering.com
I was able to have this only thanks to RestoLabs

Ichi
  • Industry: Restaurants
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 27/05/2019

Value for money and flexible customisation

Thanks to the flat rate, we are able to manage cash efficiently. The system works well as expected. Also having a reliable support centre lets us have a peace of mind.

Pros

Inexpensive flat rate is one of the two key factors I'd like to mention. It definitely allows us to manage cash. However, what should be stressed more is the flexible customisation by the support centre, including embedding security badge in the ordering page, adding a day of the week to the top page etc. I am very happy with their system. Highly recommended.

Cons

Being only compatible with Windows PC's (not with android or ios).

Camille
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 17/04/2024

Low cost easy route to extend restaurant reach

Pros

Excellent support for standard setup as well as good response and engagement on requests for customization. Seamless to add new branches to the business

Cons

Reports are OK but would be nice to export to more formats

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Jim
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 06/04/2017

Better than great value ... great RESULTS!

My business has some specific needs, so I looked at multiple options before choosing RESTOLABS, and I definitely made the right choice.

Restolabs provides the right mix of templated, "off-the-shelf" solutions to help maintain the right level of value and affordability. But important to my business, they were also able to provide me with some customized solutions that allowed me the best of both worlds - without blowing my entire web budget.

They quickly earned my trust and became much more of a partner than a vendor. When they said they could do it, I knew it would be done - and on time. As my needs continue to grow and evolve, Restolabs continues to provide the custom solutions I need - all very timely and affordably.

I look forward to Restolabs continuing to help as my business needs continue to grow.

I highly recommend them.

Pros

Intuitive and easy to use. Great customer support. Very pleased with their ability to provide affordable, customized solutions. I survey my customers frequently and I always get very positive feedback about the ease of their online or mobile ordering experience.

Cons

Can't really think of anything.

JOE
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/03/2019

Restolabs online ordering

We are a high volume pizza shop. I can believe how much time we're saving with our online orders.

Pros

We have a pretty detailed menu. They were able to build us exactly what we needed in a timely manner. We couldn't be happier!

Cons

I really have no complaints. Everything works as planned.

Brooke
  • Industry: Food & Beverages
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 26/10/2017

The customer service has been great! It was what made me chose this service.

Pros

For our ordering, it allowed us to customize purchases easily and quickly.

The customer service!

Cons

The delivery radius and loyalty program options are very limited. It also has glitches pretty frequently (charging customers twice, saying a card is not accepted when it is)

6 reviews