User Reviews Overview

About WooPOS

WooPOS is a Windows-based and Hybrid solution that helps small to midsize businesses in the retail industry manage inventory and streamline point-of-sale operations. The centralized platform enables users to record clients'...

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Feature ratings

Value for Money
4.6
Features
4.5
Ease of Use
4.3
Customer Support
4.3

Browse WooPOS Reviews

179 of 179 reviews
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Steven
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 10/10/2017

We handle all of our customer orders through WC now, and it's mostly issue free

We use it daily to handle all of our customer orders, from payment through order fulfilment and shipping. It's helping us streamline our process and handle orders efficiently.

Pros

Fairly straightforward to use once you get the hang of the order fulfilment process. It has the add-ins we need such as USPS which helps us streamline our process a bit. It's still a bit tedious to fill orders, but it's getting better the more we learn and the more we functionality we enable.

Cons

It can be a bit tricky to learn at first, but it's not too difficult. The process for filling orders is still a bit longer and slower than I'd like, but we're learning more and streamlining it all the time.

Scott
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
5

4
Reviewed on 27/08/2020

Excellent customer service

Very satisfied, definitely recommend.

Pros

It integrated nicely with my Woo Commerce online store and the support was by far the most amazing i've experienced yet.

Cons

It is a bit intimidating at first but again, the support staff is great and they helped me through it all. now it's pretty simple.

Zied
  • Industry: Online Media
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
2
Features
3
Ease of Use
1
Customer Support
N/A

3
Reviewed on 30/04/2019

Amazing soft but needs a lot of changes

See above

Pros

A lot of usefull functionnalities.
One of the rare professional Pos easily linked with woocommece.

Cons

Hard to configure
Hard to customize frontend pos
Hard to customize functionalities
Not user friendly
Please add a custom product for when the cashier scans an unavailable product they can add a custom product with price and name.
Add a function to customize front end pos to simplify the visual complexity for the cashier for example remove the search product tab. Add a category product instead to access example vegetables fruits ... and when you click on it a list of these product are shown
....
But overall the pos is really great just need some easy friendly platform and some additional custom functions
I ll be the first to go back to your soft
. Please keep me posted for any updates this

Response from WooPOS

Hi Zied,

Thanks for the review. But we have all the custom options you have mentioned in your review. Some functions are hidden or need advanced special settings to show up. Please email us to get help on setup. And don't forget to give us a better review!

Thanks

Replied 01/05/2019

Top WooPOS Alternatives

Makayla
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 19/11/2022

Vacuums R Us front end

This has allowed us to track the front ends repair time with various skus and customer labels. This lets us sort through problem customers and higher maintenance customers by tagging their account and making detailed interaction notes. Do

Pros

I like the sku customization and customer account abilities. It’s sorting features and reports are also very beneficial

Cons

It can be a bit temperamental and reports often have issues with accuracy

Doug
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
5

5
Reviewed on 04/05/2022

The Beast of POS Systems

Extremely Amazing! Why? Because of [SENSITIVE CONTENT]. [SENSITIVE CONTENT] is the Man!
I was introduced to the system via an article written about one his clients, a vacuum business. In that article it mentioned WooPos. Why, I don't remember. I called that company and asked about his experience with WooPos. He said, he loved it but there was 1 thing he didn't understand. He said, "I only ever talked to guy, a guy named [SENSITIVE CONTENT]. But, every time he needed a customization or something fixed or changed, it was done in 20 minutes. He didn't understand it, because in the beginning there was quite a few 'tweaks' he wanted, but they were all done in 20-30 minutes. He loved it.

My experience, the exact same. It's been Amazing working with [SENSITIVE CONTENT]. He will do whatever it takes to help you get things off the ground and hold your hand to get it configured properly and up and running. And the 20 minute turn around time, it's real.

Pros

The fact that this thing does 'EVERYTHING' when it comes to a POS system is the biggest benefit. It literally does it all when it comes to managing anything that has anything to do with retail, from inventory stock level control to auto ordering based on those stock levels. Employee time cards, simple check-in and check-out. From simple daily reports to a complex breakdown to the micro detail. No limits either on data queries. Build them out exactly how you want, quick and simple.

Cons

On the other hand... The complexity of it can be overwhelming. You have to be ready to learn and really take it all in.

The biggest downfall to the software is the dated interface. While it doesn't look all fancy, it's a seriously solid piece of software and your not going to find updates breaking things or being dependent on an internet connection. You'll need one, but if the net goes down your POS doesn't.

The downfall is the way you have to build out your quick launch buttons. To create custom buttons you have to use an odd search/query string that is not so easy, or at least it's not so easy for me to wrap my head around it. I've installed the system twice and in one setting we are implementing as much of it as possible, over a period of time that is.

Their help files and documentation is pretty good and they have a page dedicated to these codes so that does help.

Mike
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/05/2022

Amazing software saves company and sanity!

When I was shopping for a POS I also wanted something that would integrate with a website. Originally I used WordPress however realized very quickly it was worth spending the fee and jumping to Shopify. I never looked back. We enter inventory once and it propagates to our website as well as available on our POS. Time is money and this software pays for itself in this area alone.

Pros

Where do I begin? If I had to pinpoint what the biggest like is, it would be the money it saves our company from product management to time needed to input inventory in in a point of sale and a website. This software manages both very efficiently.

Cons

There was growing pains when we switched over from what we used in the past however I can't think of anything that I really don't like. Woopos is an amazing company to work with and they helped us tailor their software to something that really just works.

Leola
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
4

4
Reviewed on 15/06/2018

Wonderful simple and effective software.

I was impressed by how I was able to create a customized solution for my client, which has very diverse shipping parameters, including different products, different box sizes, different shipping locations and more.

Pros

I can easily edit any part of our site from the home page to the Buy button. I also like to work to publish beautiful content and create a powerful brand. I like the way to control all my clients. I have the ability to manage the tax account. Also, I like to work on the installation and a simple way to change everything I need there, i also love not having to collect information from the credit card, but I can simply integrate Amazon Pay and Paypal. It creates less responsibility for me and my business at the same time that it allows consumers to shop online safely. Another good part is that you will get the WooCommerce developers at the most economical rate compared to other e-commerce solutions and there are many developers available online.

Cons

The platform may need to be updated frequently due to updates that can be an update task while making sure that your current website does not break during the update. In addition, there may be a slight learning curve due to the number of features.

Ericia
  • Industry: Museums & Institutions
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
5

4
Reviewed on 21/11/2022

WooPOS Review

n/a

Pros

All the reports I can access is connivant

Cons

Navigation takes some time to learn with so many options

Opal
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/11/2022

WooPOS is great

allows fast and easy check outs

Pros

It allows me to multitask the features are excellent

Cons

The software is great. It was very good I would change nothing

Peter
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
N/A

5
Reviewed on 19/11/2022

Independent Grocery

Has been very positive.

Pros

Ease of use, and quick learning curve for new staff.

Cons

Sometimes the set up isn't overly intuitive, and requires more investigation into how the system operates.

Darrin
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 25/04/2018

WooCommerce enables almost anyone to create an online store quickly and cheaply

WooCommerce is invaluable in helping me deploy an online store, and it has all the features I need run it well (in conjunction with numerous third party plugins). It is always updated, easy to manage, and does not require too much server resources. Best of all, the cost of running a WooCommerce store is much less than other professional platforms of a similar nature.

Pros

What can I say about WooCommerce? It is the best DIY solution for anyone wanting to create a store online of their own - and on their own. And if you don't want to DIY, there are plenty of people offering to do it for you at very low cost. What is great about WooCommerce is it integrates seamlessly with WordPress and the basic functionality in order to makes sales is totally FREE. Of course, if you want to enhance your store and have a really professional-looking one, there are so many plugins/themes both free and paid, that can help you achieve that. And not only that, WooCommerce is always updated so that it stays secure and cutting edge. Everything you need to build a store online is already available in WooCommerce.

Cons

Integration with Paypal is not really good. When you need to create a specific checkout page with the specific logo of your store showing on that page, you need to setup an entirely new Paypal account just for it. Paypal used to support multiple Custom Checkout logos under one single Paypal account, but this changed late in 2016. Besides this issue, WooCommerce support takes a while to reply, if you email them with an issue, although paid help is readily available from numerous online WordPress/WooCommerce experts, so you are never really stranded.

Michael
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/08/2021

Best POS program I've ever encountered, loaded with functionalities

Pros

The number of features included in this application is really mind blowing. Full (automatic) integration with Woocommerce makes managing inventory super easy. Customer support is amazing, all questions raised are always answered within 24hrs. Also in weekends.

Cons

Some functionalities are a little bit hidden away, but so far I have not encountered a situation which could not be solved/implemented. Due to the software having so much functionality, it does feel a bit that the documentation could be stepped up one notch so that an administrator could self service more.

Joan
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 14/03/2018

Easy to use, great results

Good software, useful as well as easy. It's only use is to sell things through a web page and it does it very well.

Pros

It is so easy to use and to integrate in your webpage using wordpress. It allows you to easily create a digital selling platform that will make your business easier to manage, since you will receive an email every time someone buys through Woocommerce. Plus, there are a lot of integrations you can add on it, and you can even allow payments to be done with PayPal or safety payments with credits card, etc.

Cons

No major cons, but once we stopped receiving the email every time someone bought something. We tried to solve this but no one could so we had to check manually every certain time if somebody had bought something. After a couple of months, we started receiving the emails again.

Verified Reviewer
  • Industry: Publishing
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
3
Customer Support
4

4
Reviewed on 05/06/2018

WooCommerce has a bit of a learning curve at first.

Pros

WooCommerce is robust platform for ecommerce merchants selling basic products. It's easy to set up, the back end has a little bit of a learning curve if you've never used Word Press. Products can be bulk uploaded and updated via CSV which is a great feature.

Cons

If you need more than what the basic Woocommerce offers you have to purchase plug-ins to get the functionality you are looking for. This can increase cost depending on how many plug-ins you need to add.

Georgeann
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 25/05/2018

Easy to use for beginners & vets

Built my entire website with it.

Pros

I was able to use this platform with very little knowledge on how to build a website. Now that I have been using it several years, it's still easy to use... customizable features are easy to find and plug in. I get lots of compliments on my website.

Cons

Some of the templates can be a little cumbersome; however there are plenty to choose from and you're sure to find something that will work for what you need!

Verified Reviewer
  • Industry: Religious Institutions
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
N/A

5
Reviewed on 28/07/2018

I have setup and implemented WooCommerce for a nonprofit selling its curriculum.

Pros

With us assortments it's assorment of add-ons, I found it easy to solve all the problems that I have faced. I like that the base of WooCommerce is free and you only have to pay when you need special circumstances.

Cons

While it's not wooCommerces fault, I found it a little difficult to make the software match our business practices. This is likely unique to the organization, however

Brian
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 14/04/2018

Our favorite cart software.

Easy to get the hang of if you want an ecommerce website. Lots of templates out there to get for it too.

Pros

It is simple, clean and effective. We now have four websites that use it. I highly recommend it over other carts for sure.

Cons

Takes way too many plugins to give the cart what I think should be basic functionality already built in. Some of these plugins are not cheap either.

Mallisa
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
3

4
Reviewed on 23/01/2018

Lots of Features

Pros

WooCommerce has to be the most comprehensive software for selling online. There is a plugin for just about any feature you need your online store to offer.

Cons

Because your many features are provided by different plugins, it's difficult to receive consistent customer support. Most plugin developers require that you contact then by submitting a ticket.

Verified Reviewer
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
3

3
Reviewed on 10/05/2018

We use WooCommerce Daily for our Online Store

It's an online store?

Pros

The customer is able to access their records easily and make purchases online. The ability to download data for reporting and analyzing is very helpful.

Cons

The administrative side is very cumbersome if you have a lot of data to filter through. Sometimes, our system will even time out when searching for a record

David
  • Industry: Media Production
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 01/06/2018

Excellent cart for the WordPress fan

It is a great option to get started with Little cost until you get the store set up then upgrade with premium plugins.

Pros

If you are a WordPress fan then get to know WooCommerce. This freemium cart is a great option for setting up a shop and setting it up quick. The base cart is free and integrates well with many payment systems including now Square. If you want bells and whistles there are low cost options.

Cons

You have to be experienced in WordPress and WordPress speak to get this cart up and running. Like WordPress much of the support comes by way of community forums. To me, this works but may be a hassle if you need one to one service.

Ian
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 14/05/2018

Recently designed a store in Woocommerce

Pros

I really like how easy it is to set up, basic templates are incredibly customizable, and efficient. Also, the menus are easy to navigate and organized well by function.

Cons

I dislike the varying degrees of quality in plugins- often you have to use a plugin to fix an issue or link to a 3rd party software (such as UPS/Fed-ex/ etc) and sometimes those plugins aren't the greatest and require code editing to get them to function as you would hope.

Ángel Enrique
  • Industry: Research
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 23/05/2018

Simple but still a strong e-commerce tool

It helpped me to develope som small e-commerce business

Pros

This is a really easy to use and integrate with a wordpress based website tool. Perfect for e-commerce newbies

Cons

It doesn't work really good when it comes to customize it for another currency different from US Dollars

Jane
  • Industry: Design
  • Used for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
3
Customer Support
3

5
Reviewed on 19/09/2017

Easy to customize, Feature-Rich, Reliable

I use WooCommerce for all of my WordPress Ecommerce projects, it's reliable and easy to customize on the frontend, and clients are happy with it once they get used to using it.

Pros

Free // Easy to customize for developers // Most of the necessary features and functionality without having to purchase Extensions // Can add your logo to Emails from the admin*

Cons

Requires theme updates from time to time (if customized) when core plugin files are updated // *No way to customize the actual text in Emails from the admin // Checkout, Cart pages not responsive/mobile-friendly (tables) // UX Not intuitive: not as easy for the average client to learn / use without guidance

Divya
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/06/2022

Easy to use

Pros

Easily to navigate. I can see all the information at one place

Cons

Nothing. I didn’t face much issues while using it. So no complaints

Isaac
  • Industry: Sporting Goods
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/05/2022

Great Full Service POS

Pros

In the firearms industry, being able to track serial numbers is vital. WooPOS offers everything I was looking for in a POS for my business.

Cons

Generating some reports that I need require building out queries rather than just selecting the report.

179 reviews