Profit.co Reviews

Pros

Before I used Profit, I had used another OKR platform which was a limited, non-supportive team, and no solution to represent OKR results the way our team wants. Since this first company sold their service, I had to look for a new one. After several attempts few OKR platforms, Profit was the easiest interface with lots of options to customize how our team wanted. Profit teams were always available and responded promptly. The engineering team always open to listen and added my requested inquiry as new features to the platform. Even after the initial setup, all contacts were available minor questions and issues and even supported extended advise on OKR core structures, methodology and understandings.

Cons

Since it offers lots of features, there were several methods you could make your desired solutions.
It is not hard but it could have some learning curves and overwhelming till you get used to it.
The main difficulties are caused by too many customizable features.

Alternatives Considered

Lattice, Perdoo, Gtmhub, Ally, Wrike and Paycor

Reasons for Choosing Profit.co

Lack of features, support

Reasons for Switching to Profit.co

After using several platform free trials, PROFIT was the one that I could set up the specific OKR how our team wants. In addition, PROFIT teams were the most responsive to provide supports for all my questions with answers.

Pros

Profit has a ton of features. It's a complete solution designed to execute a company's goals and objectives. I love how you get a 360 degree and interconnecting view of priorities, tasks, subtasks, relationships, outcomes, employee engagement and performance management. I also love how customizable the product is and how easy it is to assign tasks within our team. With 300 prebuilt KPIs and KPI boards, managing KRs is rather simple. It took us just a 30 minute call with their Customer support team to get started with our first OKR. Thereon we got more info through the extensive and very helpful training videos and product content.

Cons

While videos and training content is useful, it takes the user out of the system to understand how to use the software. I would suggest the use of guided workflow methodologies similar to WalkMe.

Alternatives Considered

Perdoo, Ally, Workboard and Weekdone

Reasons for Choosing Profit.co

Ability to Customize, prebuilt KPIs, intuitive & ease of use, Excellent Customer support!!

Switched From

Ally

Reasons for Switching to Profit.co

Profit has the best Customer Service. period. It fits our model and is very competitively priced

Pros

Profit is full of features. Too many to list here. But I really like how customizable the application is. One of my favorite features is a milestone-based Key Result. You can set-up templates, etc. This has been great for us because we like to projectize our OKRs.

Also, their customer service is amazing. They are very committed to provided a great product and great service. I have a small company and when I had an issue early on I got a call from their [SENSITIVE CONTENT HIDDEN] and we resolved the issue and exchanged ideas. Seriously the best service I have gotten from any application.

Cons

When I initially started using the app there was some bug but as it has matured I have not experienced a single issue. Also you may want to have their team set-you up as there are a lot of customization that can be made. For some people that can be over whelming. However they do a great job in the UI giving you the ability to only see the feature you need.

Alternatives Considered

Gtmhub, Workboard and Weekdone

Reasons for Choosing Profit.co

Profit does OKRs much better. No comparison there.

Switched From

15Five

Reasons for Switching to Profit.co

Best bang for the buck.

Pros

There are many advantages to using Profit's OKR tool but the primary drivers are that it is simple to use, users can quickly and easily see all relevant information in a single view (Objective, Key Result, Timeframe, Owner, Type of KPI, & Progress at each level plus how their own/other OKRs align with the Department and overall company OKRs), updates are quick & easy from multiple screens, owners receive automated email reminders to ensure they are checking in regularly, and Profit offers hundreds of useful KPIs you can leverage out of the box.

Beyond the product itself, the entire Profit team is quick and eager to help you get set up and to improve the product based on actual user feedback with very quick turnaround times for enhancements (not your typical "it's on the roadmap" answer you get from most vendors). Profit takes the time to understand your business needs and then offer solutions on how to best leverage the product to drive your OKRs.

Cons

Any issues we have faced have been quickly addressed by the Profit team, however, it would be nice to be able to create a new KPI while creating a new Key Result directly vs. having to setup all KPIs prior to setting up your Key Results.

Alternatives Considered

Workboard, Weekdone, Betterworks and Paycor

Reasons for Switching to Profit.co

We were looking for a dedicated OKR tool with a quick implementation. The other products we evaluated had more comprehensive performance management (reviews, 1:1 tracking, recognition, etc.) in addition to OKRs but came with an increased cost and heavier implementation. Profit is an incredible value, easy to implement and use, and has great customer service before, during, and after the initial sale. All of these helped us land on Profit as a great fit for our business needs.

Pros

Setting up and customizing the product was easy and intuitive. Technical employees were able to quickly adapt which told us we had chosen the right tool. The non-technical employees didn't need too much coaching - the fun YouTube videos and a personalized 10-minute video summed up the process for us. We have not integrated the product into our other systems, so TBC.

Cons

I would like to see more OnDemand features baked into the product so employees can have the features explained as they go along - maybe a pop-up or example would be great. I was also using the mobile version of the product was not able to see the HR admin version of the product - I don't know if I can turn that on, but it would be great to update via my iPad.

Pros

It's a full solution to enhance the company's execution, including OKRs, Performance Review, and task management.

Also, Profit recently launched the OKR academy where our team will learn about the best practices

Totally customizable to adjust the company's needs

Cons

In the beginning, the product is not intuitive and it takes time to set up your quarterly OKRs.

However, the Profit team is always available to guide you through it.

There are a few features that don't fit our needs but the support team quickly got them and added them as an enhacemnet to be released soon.

Pros

It's a one stop shop for OKR tracking and evaluation. The data integrations (especially Salesforce) make the weekly updates much less onerous on the people doing the updating. The customer service is exceptional, as well. Whenever I've had an issue or question, the support team has answered my chat in a matter of minutes and walked me through the issue.

Cons

There are some things that aren't as intuitive as I'd like them to be, but overall there are no major issues with the software.

Alternatives Considered

Ally

Reasons for Choosing Profit.co

Having a centralized platform with data integrations has been really useful - no more hunting down data to manually type it into a spreadsheet.

Reasons for Switching to Profit.co

We liked the dashboards on the Profit tool better than those on the Ally tool.

Pros

We like how simple the GUI helps to implement OKRs for our organization. The complexity can be increased later on, and is not an obstacle to get setup.
The app is also a plus, aswell as the accountability the system provides through mandatory checkins.

Cons

We are not using the product for long now. The setup process could be a little more intuitive, and maybe a wizard or tutorial on the GUI when using it first time.
Though, the customer support is amazing, every question that pops up can be asked through a built in chat, where a customer support employee is answering immediately and in a very competent manner. They are highly interested in helping you to run and use the software and it feels like they are on my team doing so!

Alternatives Considered

Perdoo and Gtmhub

Reasons for Switching to Profit.co

It looked like the more solid product, the screenshots of the GUI where convincing, and I believe I heard a recommendation somewhere.

Pros

This product is great for companies that are new to OKRs. The step by step guide to setting OKRs has made creation easy for my employees. The customer service is outstanding, they are constantly improving their services and welcome feedback on any updates they make. Additionally, they have gone out of the way to ensure that the system meets our needs.

Cons

The system is a bit complicated for new users. There is a lot of functionality within and without tutorial, it can be overwhelming at first. Recommend some kind of automated walk-through for new users.

Alternatives Considered

Gtmhub and Betterworks

Reasons for Switching to Profit.co

Cleaner product, better price, willingness to help meet our company's needs.

Pros

Excellent Product! Excellent Customer Support! The customer support is top-notch with true white glove treatment before and after onboarding. Unlike some vendors that disappear after the transaction, they are attentive and understand what makes good relationships irrespective of the size of the org or users.

There are so many pros to this product it's hard to pick. The UI is very intuitive and you can be as complex or as simplistic with your OKRs as your needs grow. I like the fact that if I need to export the data for reporting easily to match company report styles as it is easy to do so you have a lot of flexibility.

Cons

Release notes appear absent so I tend to find new features by stumbling upon or the periodic touchpoints with a company rep. I know there are changes to this coming soon but having a product that is continually evolving with additions is not a con but wish I knew when they were released. I know this is being addressed shortly and such a minor concern.

Pros

The most impactful feature is not the completeness of the suite of interconnecting modules for OKRs, tasks, employee engagement and performance management, or how you can combine both top-down cascading of OKRs/KRs with bottom-up alignment. It is also not the ease of setting up the company structure or OKR levels, or the integrations available easing the transition from spreadsheets. No, what I like the most is the level of support from [SENSITIVE CONTENT HIDDEN] and his team to roll this out to our team, constantly listen to user feedback and pushing forward improvements on a weekly basis.

Cons

There are always features that can be improved on with a new tool, as different users and companies have different ways of working and with different backgrounds and legacy processes to adopt to. The question should not be what I like the least, but how does Profit respond to user feedback? The answer is that they listen carefully, and often already have a solution on their roadmap ready to be prioritised. No issue is too small, just ask!

Pros

The application is easy to learn and setup for your company. There are a large number of templates to help expedite entry and provide examples for you to replicate.

There are numerous reporting options to provide visibility from the employee, department and organization levels.

The integration with MS Teams also makes it really easy for people to check-in and update their KRs.

The customer onboarding and ongoing service is amazing. The team are really proactive and there to help make your implementation successful. The online help and training assets are also really helpful.

Cons

Not much to dislike at the moment, things are going well and we can see value from day 1. It has a number of integrations with 3rd party products, such as Jira & Excel. It doesn't integrate with MS Power BI, which would be a real bonus for us.

Alternatives Considered

Gtmhub, Ally and ClickUp

Reasons for Switching to Profit.co

Price and overall scores on Capterra were higher for Profit.co

Pros

Everything. Highly customizable, good integration with other digital tools, great support and easy UI.

Cons

Nothing yet, we are delighted with every aspect of the tool.

Pros

Very well thought of application/program with a lot of flexibility to use it and customize it to business need, internal processes and tendencies as well as provides a further dimension of bettering the business alignment and management. It is a genuine platform for deploying OKR as a smart tool to manage the business.

Cons

Nothing. Its setup and implementation, the use of the application, etc. All is sufficiently good.

Pros

Having to digitally assign task, responsibilities while allowing the team to participate, Staff-Check in from anywhere any device, score and employee recognition, adjust KPIs"on-Demand" tool , all as a one community, all under one platform its simply amazing.

In my opinion when it comes to improving the efficiency of your team and managing your teams Objective Key Results ( OKRs) Profit.co is the solution.

Cons

The software satisfy the need of managing a simple-team/staff or task its now made easy due to profit.co.

Pros

It provides an instant view of priorities, tasks, relationships, and outcomes, thus enabling businesses to keep a 24 X 7 hands on the development of the business. It provides great tools for establishing the proper connections and responsibilities across the organization allowing everyone to recognize the interdependence between tasks, people, objectives and the aimed results.

Cons

Would love to see more in-depth training options to fast track the team's knowledge

Pros

Profit.co's purpose-built OKR solution is very intuitive and written by OKR devotees whom thoroughly understand the ins and outs of OKRs. Importantly, the software is fully supported by a team of knowledgeable and customer-focused pros.

Cons

I don't have any dislikes. The software offers impressive functionality which becomes easier to tap with experience.

Pros

Integration with other software such as Jira was critical for us, and Profit made that process easy. Also, the capability to track your entire strategy to ensure alignment and visibility is a great feature. The Customer Service team is top notch, and will respond instantly and take in all feedback on design changes.

Cons

The user interface feels a bit dated, but it's my understanding this will improve soon.

Alternatives Considered

Ally, Workboard, Weekdone, Engagedly and Leapsome

Reasons for Choosing Profit.co

We needed a product that helped us build out and track OKRs. We were pleasantly surprised to find out that Profit also has an entire Strategy module to track initiatives, milestones, metrics, and focus areas.

Reasons for Switching to Profit.co

Profit has the best customer service, better fits our model of strategy execution and is competitively priced. Win-Win-Win

Pros

[SENSITIVE CONTENT HIDDEN] was my POC for support today - while he / she / they did not have audio, I shared screen and received prompt support. If I didn't have that support, my single hour block now to work on this would have been wasted and likely, delaying the roll out entirely.

Cons

The complexity and it is build for large companies with traditional structures - and, there's so many extra tools embedded that it can be overwhelming as first, I am looking at the basics.

Pros

Allows to reflect the OKR team cell working way, Measure its compliance, along with recognizing the teams achievements

Cons

Ocassionally it is hard to reflect how the objectives are to be measured, several test will be required to get to the right measure

Pros

The software is user friendly,easy to set up.and adjust. The team is constantly working on customizing the soft to meet our expectations.

Cons

Some features did not met our expectations,but the product team adjusted them accordingly.

Alternatives Considered

Perdoo

Reasons for Switching to Profit.co

The tool seemed very user friendly, the price was affordable,the support very helpful.

Pros

This software provides a global view of how the entire company is doing in alignment with the overall company objectives. We can’t live without Profit and so do my clients that we have introduced to the product are very happy.

Cons

This software has exceeded expectations and has been fantastic for my team and for my clients.

Pros

This software user friendly
The UI/UX used as grateful
And Customer service is very helpful

Cons

Sometimes, the software needs too long to refresh or be used (may I need to update the PC or network), meanwhile the software is still used by many people. Please profit, do you can update the software? So the software is faster than now

Pros

The sheer variety of key result types makes it easier not only to track goals as per the nature of the key result, but often to create a structured plan for achieving the key results which is centred around the key result type defined by Profit. A tool like Profit makes it extremely convenient for the entire organization to update their progress and initiate cross-functional conversations on a single platform. The check-in feature has inculcated a good practice of periodic tracking of the progress made on annual objectives, allowing us to address issues in a systematic manner thus reducing TAT.

The Profit relationship team has been super helpful in addressing technical queries and going out of their way to act on feedback and introducing customized features specific to our needs. They have been kind to organize multiple seminars on OKRs and Profit for the benefit of the entire organization.

Cons

Initial handholding and training may be required for first-time users.

Pros

The UI is very intuitive! They also have an OKR canvas that made understanding the concept and software very easy and it helps to visualize OKRs which can be confusing for beginners.

Cons

I didn’t come across anything that I found to not enjoy and the customer support was able to help me with any questions I had while using it.