User Reviews Overview
About Profit.co
Profit is an enterprise Objectives & Key Results (OKR) software, integrated with Task Management, Employee Engagement & Employee Development. You can create Objectives & Key Results at every level of your organization while...
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- Industry: Electrical/Electronic Manufacturing
- Company size: 11-50 Employees
- Used Weekly for 6-12 months
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Review Source
Great software with super responsive support
Before using the software we were practicing OKR in excel sheets,now everything is easy to track measure,everything at hand any time,no need to ask employees to show their progress or the work already done to achieve our giolas,unnecessary hassle and communication already in the past,you just need to login into dashboard to see your team and the company progress.
Pros
The software is user friendly,easy to set up.and adjust. The team is constantly working on customizing the soft to meet our expectations.
Cons
Some features did not met our expectations,but the product team adjusted them accordingly.
Alternatives Considered
PerdooReasons for Switching to Profit.co
The tool seemed very user friendly, the price was affordable,the support very helpful.Response from Profit.co
Dear Liana,
Thank you for your support and feedback! Appreciate you taking the time to share a review of your experiences with us.
We hope to hear more about your experience in the future!
- Industry: Financial Services
- Company size: 51-200 Employees
- Used Weekly for 6-12 months
-
Review Source
Excellent Tool for OKR's and Continuous Performance Feedback
The support has been excellent and has enabled a smooth rollout.
Pros
The integration of OKR's, Goals & Continuous Feedback makes this a powerful team for aligning and growing team members.
Cons
It would be good to see more support for managing processes "bottom-up".
Reasons for Switching to Profit.co
You can configure the platform to align with how you want to manage objectives and performance at an affordable price.Response from Profit Apps
Hi Paul,
It's great to know that you are having a wonderful experience with Profit.co.
We appreciate you taking the time to share your feedback with us.
Hope to hear more about your experiences with us in the future!
Thank you.
- Industry: Financial Services
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
Best way to manage/drive your company OKR's
We are using profit to drive our company goals to each employee using objectives and key results. It ensures that everyone is working towards the company goals and that progress can be tracked real-time.
Pros
Profit is a comprehensive, easy-to-use and intuitive product with a high level of customer support.
Cons
We do not have any neutral or negative comments to offer. We are highly satisfied.
Top Profit.co Alternatives
- Industry: Financial Services
- Company size: 501-1,000 Employees
- Used Daily for 1+ year
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Review Source
Good customer service
Good experience. Great software.
Pros
I received good customer service from the Profit.Co team. On time assistance and commitment to meeting and setting SLA.
Cons
I was not able to upload data on to the software.
Response from Profit Apps
Hi Kelly,
Thank you for sharing your feedback with us. Appreciate your time.
It's good to know that you love our support and will assure you to continue the same.
Looking forward to knowing more about your experiences in the future.
Thank you
- Industry: Information Technology & Services
- Company size: 501-1,000 Employees
- Used Daily for 6-12 months
-
Review Source
New Customer with Global Deployement
We had Profit do some pretty heavy customizations for our deployment and their support has been very engaged and available
Pros
Very simple to deploy and roll out to users
ability to integrate with Teams and Salesforce
Cons
Some of the views can be cluttered and makes it hard to know what you are looking at. Once filters are adjusted and you are comfortably with the navigation its easier to move around
- Industry: Mechanical or Industrial Engineering
- Company size: 1,001-5,000 Employees
- Used Weekly for 1+ year
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Review Source
Great OKRs tool!
Profit Support team (Veera and Team)has helped me a lot not only during learning period but in practical cases also.
Pros
Friendly usage, increase our focus on paint-points.
Cons
Not able to sort by EE ID yet; also can't sort/ export single Dept. OKRs.
- Industry: Consumer Goods
- Company size: 51-200 Employees
- Used Weekly for 6-12 months
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Review Source
Great after sale and Customer service!
Excellent tool to help the team come together and focus on critical tasks!
Pros
The system is easy to navigate and use, coupled with excellent customer service team to support users 24/7
Cons
Relatively new to the system, still in the exploratory stage. As such, have not found out what I like least yet.
- Industry: Automotive
- Company size: 201-500 Employees
- Used Daily for 1-5 months
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Review Source
Incredible addition to our goal setting process
Pros
The ability to cascade annual goals to daily or weekly frontline actions.
Cons
It takes some real time to train the team on the use and mechanics of Profit.co, don't underestimate the change management.
- Industry: Logistics & Supply Chain
- Company size: 51-200 Employees
- Used Weekly for 1-5 months
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Review Source
Quick Support
simple, agile, clear, avaliability
Pros
the quick response from the team, having DIRECT MEETING WITH ACCOUNT MANAGER & THECHNICAL TEAM TO RESOLVE THE SITUATION.
THE FOLLOW-UP & UPDATES ON RESOLUTION.
Cons
to have more clarity on the concept how the software needed to be used (building items how to start till end with clear directions)
- Industry: Nonprofit Organization Management
- Company size: 11-50 Employees
- Used Daily for Free Trial
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Review Source
Great OKR, Listing to Customers' needs, Keep improving along with responsive teams (sales&suppo...
Again, Profit will be the best OKR system in my opinion with a relatively low price tag instead of using Excel and Emails. It could facilitate all teams(small to a large group, fully customizable and scalable features).
Profit OKR included all - full and always with new features, great price along with dependable teams
Pros
Before I used Profit, I had used another OKR platform which was a limited, non-supportive team, and no solution to represent OKR results the way our team wants. Since this first company sold their service, I had to look for a new one. After several attempts few OKR platforms, Profit was the easiest interface with lots of options to customize how our team wanted. Profit teams were always available and responded promptly. The engineering team always open to listen and added my requested inquiry as new features to the platform. Even after the initial setup, all contacts were available minor questions and issues and even supported extended advise on OKR core structures, methodology and understandings.
Cons
Since it offers lots of features, there were several methods you could make your desired solutions.
It is not hard but it could have some learning curves and overwhelming till you get used to it.
The main difficulties are caused by too many customizable features.
Reasons for Choosing Profit.co
Lack of features, supportReasons for Switching to Profit.co
After using several platform free trials, PROFIT was the one that I could set up the specific OKR how our team wants. In addition, PROFIT teams were the most responsive to provide supports for all my questions with answers.Response from Profit.co
Dear Won,
Thank you for your support and feedback! Appreciate you taking the time to share a review of your experiences with us.
We hope to hear more about your experience in the future!
- Industry: Computer Software
- Company size: 51-200 Employees
- Used Daily for 6-12 months
-
Review Source
Best Value OKR product on the market. Incredible Customer Support!!
The company has got their product right! They make the overall experience user friendly and provide great support in case you need help. It's a very intuitive product and is a complete solution. As someone who works with a global team, I must say that Profit has ensured that we focus, prioritize and accomplish the right things that take us towards are mission and objectives.
Pros
Profit has a ton of features. It's a complete solution designed to execute a company's goals and objectives. I love how you get a 360 degree and interconnecting view of priorities, tasks, subtasks, relationships, outcomes, employee engagement and performance management. I also love how customizable the product is and how easy it is to assign tasks within our team. With 300 prebuilt KPIs and KPI boards, managing KRs is rather simple. It took us just a 30 minute call with their Customer support team to get started with our first OKR. Thereon we got more info through the extensive and very helpful training videos and product content.
Cons
While videos and training content is useful, it takes the user out of the system to understand how to use the software. I would suggest the use of guided workflow methodologies similar to WalkMe.
Reasons for Choosing Profit.co
Ability to Customize, prebuilt KPIs, intuitive & ease of use, Excellent Customer support!!Switched From
AllyReasons for Switching to Profit.co
Profit has the best Customer Service. period. It fits our model and is very competitively pricedResponse from Profit.co
Dear Subbu,
Thank you for your support and feedback! Appreciate you taking the time to share a review of your experiences with us.
We hope to hear more about your experience in the future!
- Industry: Insurance
- Company size: 11-50 Employees
- Used Daily for 6-12 months
-
Review Source
Best OKR software for the money.
Pros
Profit is full of features. Too many to list here. But I really like how customizable the application is. One of my favorite features is a milestone-based Key Result. You can set-up templates, etc. This has been great for us because we like to projectize our OKRs.
Also, their customer service is amazing. They are very committed to provided a great product and great service. I have a small company and when I had an issue early on I got a call from their [SENSITIVE CONTENT HIDDEN] and we resolved the issue and exchanged ideas. Seriously the best service I have gotten from any application.
Cons
When I initially started using the app there was some bug but as it has matured I have not experienced a single issue. Also you may want to have their team set-you up as there are a lot of customization that can be made. For some people that can be over whelming. However they do a great job in the UI giving you the ability to only see the feature you need.
Reasons for Choosing Profit.co
Profit does OKRs much better. No comparison there.Switched From
15FiveReasons for Switching to Profit.co
Best bang for the buck.Response from Profit.co
Dear Jason,
Thank you for your support and feedback! Appreciate you taking the time to share a review of your experiences with us.
We hope to hear more about your experience in the future!
- Industry: Information Services
- Company size: 1,001-5,000 Employees
- Used Weekly for 1-5 months
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Review Source
Springboard Your OKR Tracking to the Next Level
Excellent experience so far. We were previously tracking OKRs in Excel and Confluence which made regular updates, accountability, and visibility far more difficult and manual. Profit offers solutions to so many of our previous pain points and more importantly helps us increase visibility to our most important objectives across the entire team so we can really drive improvements and align our efforts across the organization. Being able to add and assign Tasks tied to specific OKRs in the same system has been extremely helpful as well.
Pros
There are many advantages to using Profit's OKR tool but the primary drivers are that it is simple to use, users can quickly and easily see all relevant information in a single view (Objective, Key Result, Timeframe, Owner, Type of KPI, & Progress at each level plus how their own/other OKRs align with the Department and overall company OKRs), updates are quick & easy from multiple screens, owners receive automated email reminders to ensure they are checking in regularly, and Profit offers hundreds of useful KPIs you can leverage out of the box.
Beyond the product itself, the entire Profit team is quick and eager to help you get set up and to improve the product based on actual user feedback with very quick turnaround times for enhancements (not your typical "it's on the roadmap" answer you get from most vendors). Profit takes the time to understand your business needs and then offer solutions on how to best leverage the product to drive your OKRs.
Cons
Any issues we have faced have been quickly addressed by the Profit team, however, it would be nice to be able to create a new KPI while creating a new Key Result directly vs. having to setup all KPIs prior to setting up your Key Results.
Reasons for Switching to Profit.co
We were looking for a dedicated OKR tool with a quick implementation. The other products we evaluated had more comprehensive performance management (reviews, 1:1 tracking, recognition, etc.) in addition to OKRs but came with an increased cost and heavier implementation. Profit is an incredible value, easy to implement and use, and has great customer service before, during, and after the initial sale. All of these helped us land on Profit as a great fit for our business needs.Response from Profit.co
Dear David,
Thank you for your support and feedback! Appreciate you taking the time to share a review of your experiences with us.
We hope to hear more about your experience in the future!
- Industry: Information Technology & Services
- Company size: 201-500 Employees
- Used Daily for 6-12 months
-
Review Source
Quick, Transparent OKR evals and Performance Reviews with Profit
I'm very impressed so far with using Profit.co - I think it's easy to use and has a lot of what we need at a reasonable price. I'm looking forward to growing with the product and incorporating more f the features into our process.
Pros
Setting up and customizing the product was easy and intuitive. Technical employees were able to quickly adapt which told us we had chosen the right tool. The non-technical employees didn't need too much coaching - the fun YouTube videos and a personalized 10-minute video summed up the process for us. We have not integrated the product into our other systems, so TBC.
Cons
I would like to see more OnDemand features baked into the product so employees can have the features explained as they go along - maybe a pop-up or example would be great. I was also using the mobile version of the product was not able to see the HR admin version of the product - I don't know if I can turn that on, but it would be great to update via my iPad.
Response from Apptivo
Hi Gerri,
Thank you for your positive feedback! Appreciate you taking the time to share your experiences with us.
We hope to hear more about your experience in the future!
- Industry: Computer Software
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Amazing customer service
Profit's support team is outstanding. I had a few issues where I needed their help late at night or even during the weekends and didn't hesitate to help me. [SENSITIVE CONTENT HIDDEN] just to name a few Profit members that have supported my OKRs journey. Thank you all.
Pros
It's a full solution to enhance the company's execution, including OKRs, Performance Review, and task management.
Also, Profit recently launched the OKR academy where our team will learn about the best practices
Totally customizable to adjust the company's needs
Cons
In the beginning, the product is not intuitive and it takes time to set up your quarterly OKRs.
However, the Profit team is always available to guide you through it.
There are a few features that don't fit our needs but the support team quickly got them and added them as an enhacemnet to be released soon.
Response from Profit.co
Dear Marcelo,
Thank you for your support and feedback! Appreciate you taking the time to share a review of your experiences with us.
We hope to hear more about your experience in the future!
- Industry: Computer Software
- Company size: 51-200 Employees
- Used Weekly for 1-5 months
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Review Source
Transitioning OKRs Away From Google Sheets
Pros
It's a one stop shop for OKR tracking and evaluation. The data integrations (especially Salesforce) make the weekly updates much less onerous on the people doing the updating. The customer service is exceptional, as well. Whenever I've had an issue or question, the support team has answered my chat in a matter of minutes and walked me through the issue.
Cons
There are some things that aren't as intuitive as I'd like them to be, but overall there are no major issues with the software.
Alternatives Considered
AllyReasons for Choosing Profit.co
Having a centralized platform with data integrations has been really useful - no more hunting down data to manually type it into a spreadsheet.Reasons for Switching to Profit.co
We liked the dashboards on the Profit tool better than those on the Ally tool.Response from Profit Apps
Hi Ryan,
Great to know that Profit.co has been useful in driving OKRs in your organization. We will continue to release updates to the platform adding useful functionality to make using Profit.co an enjoyable experience for the users and to help execution across the organization.
Thanks for pointing out your feedback regarding the user interface. We take this feedback seriously and will work towards creating an amazing user experience for you in the upcoming releases.
- Industry: Health, Wellness & Fitness
- Company size: 2-10 Employees
- Used Daily for 1-5 months
-
Review Source
Profit.co helps us to implement and keep track of our OKRs - with world class customer support!
Until now the experience was good, though its not entirely easy to find everything in the beginning, the customer support team is very helpful and there was never a moment where frustration would come up, because every problem could be solved quickly.
Pros
We like how simple the GUI helps to implement OKRs for our organization. The complexity can be increased later on, and is not an obstacle to get setup.
The app is also a plus, aswell as the accountability the system provides through mandatory checkins.
Cons
We are not using the product for long now. The setup process could be a little more intuitive, and maybe a wizard or tutorial on the GUI when using it first time.
Though, the customer support is amazing, every question that pops up can be asked through a built in chat, where a customer support employee is answering immediately and in a very competent manner. They are highly interested in helping you to run and use the software and it feels like they are on my team doing so!
Reasons for Switching to Profit.co
It looked like the more solid product, the screenshots of the GUI where convincing, and I believe I heard a recommendation somewhere.Response from Profit.co
Dear Fabian,
Thank you for your support and feedback! Appreciate you taking the time to share a review of your experiences with us.
We hope to hear more about your experience in the future!
- Industry: Financial Services
- Company size: 51-200 Employees
- Used Daily for 6-12 months
-
Review Source
Great product
I am extremely pleased with my experience with Profit and plan to continue my relationship.
Pros
This product is great for companies that are new to OKRs. The step by step guide to setting OKRs has made creation easy for my employees. The customer service is outstanding, they are constantly improving their services and welcome feedback on any updates they make. Additionally, they have gone out of the way to ensure that the system meets our needs.
Cons
The system is a bit complicated for new users. There is a lot of functionality within and without tutorial, it can be overwhelming at first. Recommend some kind of automated walk-through for new users.
Reasons for Switching to Profit.co
Cleaner product, better price, willingness to help meet our company's needs.Response from Profit.co
Dear Dan,
Thank you for your support and feedback! Appreciate you taking the time to share a review of your experiences with us.
We hope to hear more about your experience in the future!
- Industry: Consumer Services
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
-
Review Source
Stop looking as this is the only OKR solution you need.
Pros
Excellent Product! Excellent Customer Support! The customer support is top-notch with true white glove treatment before and after onboarding. Unlike some vendors that disappear after the transaction, they are attentive and understand what makes good relationships irrespective of the size of the org or users.
There are so many pros to this product it's hard to pick. The UI is very intuitive and you can be as complex or as simplistic with your OKRs as your needs grow. I like the fact that if I need to export the data for reporting easily to match company report styles as it is easy to do so you have a lot of flexibility.
Cons
Release notes appear absent so I tend to find new features by stumbling upon or the periodic touchpoints with a company rep. I know there are changes to this coming soon but having a product that is continually evolving with additions is not a con but wish I knew when they were released. I know this is being addressed shortly and such a minor concern.
Response from Profit.co
Dear Robert,
Thank you for your support and feedback! Appreciate you taking the time to share a review of your experiences with us.
We hope to hear more about your experience in the future!
- Industry: Information Technology & Services
- Company size: 1,001-5,000 Employees
- Used Daily for 1-5 months
-
Review Source
A complete and adaptable OKR software with fantastic support and speedy development cycle
When we started working with Profit we realised that we have been setting our OKRs all wrong, and we hadn't aligned them to all the non-quantitative projects that the team were doing. There also wasn't a way to regularly update the leadership with progress, and use the OKRs to manage the team's performance. The introduction of Profit has forced us to think more critically not just about how we set OKRs, but what and how we track the Key Results. This is most effective when there are daily and weekly KR check-ins and alignment with day-to-day tasks.
Pros
The most impactful feature is not the completeness of the suite of interconnecting modules for OKRs, tasks, employee engagement and performance management, or how you can combine both top-down cascading of OKRs/KRs with bottom-up alignment. It is also not the ease of setting up the company structure or OKR levels, or the integrations available easing the transition from spreadsheets. No, what I like the most is the level of support from [SENSITIVE CONTENT HIDDEN] and his team to roll this out to our team, constantly listen to user feedback and pushing forward improvements on a weekly basis.
Cons
There are always features that can be improved on with a new tool, as different users and companies have different ways of working and with different backgrounds and legacy processes to adopt to. The question should not be what I like the least, but how does Profit respond to user feedback? The answer is that they listen carefully, and often already have a solution on their roadmap ready to be prioritised. No issue is too small, just ask!
Response from Profit.co
Dear Ruben,
Thank you for your support and feedback! Appreciate you taking the time to share a review of your experiences with us.
We hope to hear more about your experience in the future!
- Industry: Financial Services
- Company size: 11-50 Employees
- Used Daily for 1-5 months
-
Review Source
Impressive product
The software is easy to understand and get value from it almost immediately. The support is also amazing.
Pros
The application is easy to learn and setup for your company. There are a large number of templates to help expedite entry and provide examples for you to replicate.
There are numerous reporting options to provide visibility from the employee, department and organization levels.
The integration with MS Teams also makes it really easy for people to check-in and update their KRs.
The customer onboarding and ongoing service is amazing. The team are really proactive and there to help make your implementation successful. The online help and training assets are also really helpful.
Cons
Not much to dislike at the moment, things are going well and we can see value from day 1. It has a number of integrations with 3rd party products, such as Jira & Excel. It doesn't integrate with MS Power BI, which would be a real bonus for us.
Reasons for Switching to Profit.co
Price and overall scores on Capterra were higher for Profit.coResponse from Profit.co
Dear Iain,
Thank you for your support and feedback! Appreciate you taking the time to share a review of your experiences with us.
We hope to hear more about your experience in the future!
- Industry: Management Consulting
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Simply the best
It is essential to our mission of implementing a culture of execution in mid market companies.
Pros
Everything. Highly customizable, good integration with other digital tools, great support and easy UI.
Cons
Nothing yet, we are delighted with every aspect of the tool.
Response from Profit Apps
Hi Philippe,
Great to know that Profit.co has been useful in driving OKRs in your organization. We will continue to release updates to the platform adding useful functionality to make using Profit.co an enjoyable experience for the users and to help execution across the organization.
Thanks.
- Industry: Management Consulting
- Company size: 51-200 Employees
- Used Daily for 6-12 months
-
Review Source
Smart Business Management Tool
The choice of Profit proved to be a wise decision; from conceptualizing the business need, setting up the system, and enabling users to it is a smooth process due to a very well designed application from one end and dedicated, smart support 24/7 from another. Even for the most complex issues, opening a support chat gets things guided or resolved in minutes, or otherwise different layers of support leaders reach out by other communication means to assist. This is both availability and reliability.
Pros
Very well thought of application/program with a lot of flexibility to use it and customize it to business need, internal processes and tendencies as well as provides a further dimension of bettering the business alignment and management. It is a genuine platform for deploying OKR as a smart tool to manage the business.
Cons
Nothing. Its setup and implementation, the use of the application, etc. All is sufficiently good.
Response from Profit.co
Dear Ayman,
Thank you for your support and feedback! Appreciate you taking the time to share a review of your experiences with us.
We hope to hear more about your experience in the future!
- Industry: Telecommunications
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Objective Key Results ( OKRs) - All the workflow under 1 app but starts with..
The main business problem we are solving is the fact the profit.co offers the ability to quickly create a task and can easily dictate if the task is been assigned in a timely manner or not by providing status "check ins" for any team member from any device, any where in the world - In reality now the CEO has true visibility and control of the company's heart-pulse thanks to profit.co
Pros
Having to digitally assign task, responsibilities while allowing the team to participate, Staff-Check in from anywhere any device, score and employee recognition, adjust KPIs"on-Demand" tool , all as a one community, all under one platform its simply amazing.
In my opinion when it comes to improving the efficiency of your team and managing your teams Objective Key Results ( OKRs) Profit.co is the solution.
Cons
The software satisfy the need of managing a simple-team/staff or task its now made easy due to profit.co.
Response from Profit.co
Dear Rudy,
Thank you for your support and feedback! Appreciate you taking the time to share a review of your experiences with us.
We hope to hear more about your experience in the future!
- Industry: Management Consulting
- Company size: 11-50 Employees
- Used Weekly for 6-12 months
-
Review Source
Top business grade OKR platform
Profit has allowed our organization to finally have the entire team hurdle behind common goals and have a blueprint to follow.
Pros
It provides an instant view of priorities, tasks, relationships, and outcomes, thus enabling businesses to keep a 24 X 7 hands on the development of the business. It provides great tools for establishing the proper connections and responsibilities across the organization allowing everyone to recognize the interdependence between tasks, people, objectives and the aimed results.
Cons
Would love to see more in-depth training options to fast track the team's knowledge
Response from Profit.co
Dear Robert,
Thank you for your support and feedback! Appreciate you taking the time to share a review of your experiences with us.
We hope to hear more about your experience in the future!