User Reviews Overview

About iSpring Suite

iSpring Suite is a robust authoring toolkit designed for creating eLearning content. It is integrated into PowerPoint, so the interface is extremely user friendly. In the familiar PowerPoint environment, you can create e-courses,...

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Feature ratings

Value for Money
4.5
Features
4.4
Ease of Use
4.6
Customer Support
4.9

Browse iSpring Suite Reviews

1,489 of 1,489 reviews
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Nathan
  • Industry: Public Policy
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
4
Customer Support
N/A

5
Reviewed on 16/12/2018

Interactive PowerPoints

As I described in the Pros section, we use this software as a way for our customers to learn about us and we about them. It give them something to do while they sit waiting to meet with someone. We get compliments on the system all the time.

Pros

This software makes it really easy to create interactive PowerPoint presentations. We use it in our lobby to welcome guests, combining digital signage with an opportunity for guests to learn more about our company and for us to learn more about them. We can pull in live web pages to display (like a weather report), show success stories about our mission, and allow visitors to navigate to different areas of our programs and services. Very cool.

Cons

It occasionally crashes. I haven't been able to pinpoint the issue, whether it's this software or a driver or the OS. But every few days I come to work and the the program is frozen or has stopped running. Sometimes it's PowerPoint, other times it's iSpring. Strange, as it will work fine for several days in a row and it never happens when someone is using it, which is good.

Response from iSpring Solutions

Hi Nathan,
Thank you greatly for sharing your success story about using iSpring ;) Very cool!
If any questions come up, please send them directly to [email protected] One of our specialists will be happy to assist!

Replied 18/12/2018
Mitch
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 24/11/2019

Great for eLearning Content Development

Easy to use. Good choice of features. Clearly they are dedicated to creating a quality product.

Pros

Thoughtful features nicely integrated into PowerPoint to enhance content for courseware.

Cons

Expensive, especially for a subscription. They should have a simpler, much-less-expensive version that can be used by non-devs to record audio into the PPT. Else a floating license that can be easily switched between computers with no limit to the amount of re-licensing.

Alternatives Considered

Adobe Captivate

Reasons for Switching to iSpring Suite

Much easier to use than Captivate, much larger feature set than Presenter. Excellent support.

Response from iSpring Solutions

Hi Mitch,
Thank you so much for reviewing iSpring here on Capterra! We appreciate it greatly ;)
Hope it keeps serving you well!

Replied 28/11/2019
Arturo III
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/01/2023

iSpring Product

Pros

It's easy to use, friendly user experience.

Cons

Alot of features from PowerPoint, sometimes it doesn't interact with iSpring Suite so need to change alot for it.

Response from iSpring Solutions

Hi Arturo III, Thanks a lot for posting your review here on Capterra! We appreciate it greatly. As per your Cons, could you please get back to me with a little more details on what exactly was confusing? Thanks a lot and keep up the great work!

Replied 16/02/2023

Top iSpring Suite Alternatives

Paul
  • Industry: Nonprofit Organization Management
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

3
Reviewed on 03/12/2018

An intuitive time-saver

My job entails training those in caring professions how to use software - be it bespoke packages, or how to use Microsoft Excel to analyse statistics and everything in-between. Taking time out of busy and unpredictable schedules to attend an all day course on Advanced Excel is often not an option. iSpring Suite is allowing courses to be broken down into 15/20 minute 'learning episodes' that are more manageable. Furthermore, staff working nights are able to more readily access learning - something that was difficult in the past... Overall the software will improve access and participation, reducing IT Support workloads and helping ensure compliance, competence and ultimately provide more stimulating, engaging work.

Pros

The iSpring Suite bridges the gap between mundane PowerPoint based training, and more complex flash or HTML 5 based digital training, that requires a specific skills set that does not necessarily correspond with those of a teacher or trainer. It provides the right mix of interactivity to engage those of all learning biases, the versatility to cover almost any topic and a good range of assessment and analytics to simplify assessment and training effectiveness.

Given that there is almost zero learning curve with the software, and the SCORM compliance enabling use with any Learning Management System worth it's salt, it's a extremely cost effective solution that simply lets you get on with creating content.

Furthermore, should you be au fait with HTML and CSS, the output generated can by tweaked if required, but the standard interface and options provide a clean, user friendly and attractive front end to courses.

Cons

The only slight tarnish on an otherwise perfect product is the lack of titling facilities within the screen/video capture module, iCamPro. This is a minor niggle, given that the iSpring Suite is integrated into PowerPoint, which can be used to bridge this shortfall through appropriate use of animation and export to WMV which can then be spliced into video files as required...

Response from iSpring Solutions

Hello Paul,
Thank you greatly for posting this detailed and sincere review of iSpring solutions. We greatly appreciate it :)
If any questions come up, please don't hesitate to contact our Technical support department - [email protected] One of the specialists will be happy to assist you with your questions.

Replied 05/12/2018
Kirstie
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 25/01/2023

Great Product

Pros

It's easy. Sometimes, it's difficult for staff who have many priorities to have to learn a new tool - but everyone knows powerpoint. The features are easy to use, and so far the products have been well-received.

Cons

Deploying the product based on licensing. I think it's a great product, but it's going to be difficult to convince my team to maintain this expense (and increase it) if others don't get to utilize it. Would be great if there was a group licensing rate for small non profits...

Alternatives Considered

Adobe Captivate

Reasons for Switching to iSpring Suite

ease of use by authors... everyone knows how to use PPT. iSpring is just an addition to the ribbon.

Response from iSpring Solutions

Hi Kirstie, Thanks a lot for posting your review here on Capterra! We appreciate it tons. It's great to hear that you are happy with the iSpring solution. As per your cons, we offer discounts and special pricing. Please check out its volume here:https://www.ispringsolutions.com/pricing Keep up the great work!

Replied 31/01/2023
Chris
  • Industry: Transportation/Trucking/Railroad
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5

4
Reviewed on 27/05/2020

iSpring in EMR

Pros

Integrates easily with Powerpoint which allowed training to be created quickly and easily.

Cons

Functionality isn't perhaps as broad or technically deep as other offerings.

Alternatives Considered

Adobe Creative Cloud Express

Reasons for Switching to iSpring Suite

Ease of use and integration with current MS packages

Response from iSpring Solutions

Hello Chris,
Thanks a lot for posting your review here on Capterra. It's great to hear that iSpring worked well for your project. Hope it keeps serving you well.
If you have any feature requests, please send them to [email protected]

Replied 02/06/2020
Lexis
  • Industry: Dairy
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/03/2023

Isping Suite is the best

Pros

Its easy to use and so quick to understand how it works.

Cons

Sometimes there are so many choices on how to create your Video's you have to do some research on how you want to present the video's.

Response from iSpring Solutions

Hi Lexis, Thank you so much for reviewing iSpring here on Capterra! We appreciate it greatly. It's nice to hear that iSpring's been working great for you so far. As per your cons, could you please get back to me with a little more details on what exactly was confusing in the content creation process? Thanks a lot and keep up the great work! :)

Replied 22/03/2023
Sherry
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 29/01/2023

The best thing about iSpring is their customer support

It has helped us automate a process so that everyone that needs to be updated can participate. Certainly more easily than sending out flashdrives that might or might not work on the users system.

Pros

The product is not always super intuitive if you don't create these online trainings for a living, but the CSR is always available and helpful to get you thru the things you might forget or don't know. This allows us to focus more on the presentation quality knowing it will be impactful in the iSpring platform.

Cons

Sometimes the features are hard to understand what makes something do what it does.

Response from iSpring Solutions

Hi Sherry, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it tons. It's great to hear that you are happy with the iSpring solution. As per your cons, could you please get back to me with a little more details on what exactly was hard to understand? Thanks a lot and keep up the great work! :)

Replied 31/01/2023
Lee
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/01/2023

iSpring Suite Review

The best customer service. Ever..

Pros

The fact that this is built into PowerPoint makes it accessible to any professional, not just someone in HRIS. The authoring tool is adaptable and expands the capabilities of any LMS

Cons

Honestly, nothing I can think of yet.

Response from iSpring Solutions

Hi Lee, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it tons. It's great to hear that you are happy with the iSpring solution. Also, you are more than welcome to join iSpring Community Forum where eLearning specialists from all over the world connect, share their experience and eLearning tricks, participate in competitions, and more: https://community.ispringsolutions.com
Keep up the great work!

Replied 03/02/2023
Abrar
  • Industry: Education Management
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/03/2023

iSpring use in universuty courses

So far doing well. Good feedback from students as well.

Pros

ipring has great and interactive features.

Cons

Sometimes, it is time consuming to make changes in the existing course material, but overall it's very user friendly.

Response from iSpring Solutions

Hi Abrar, Thank you so much for reviewing iSpring here on Capterra! We appreciate it greatly. It's nice to hear that iSpring's been working great for you so far. As per your cons, could you please get back to me with a little more details on what exactly was hard to change? Thanks a lot and keep up the great work! :)

Replied 19/03/2023
TAYLOR
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 21/02/2020

Great Software for Online Training Business

I have built a very successful business developing and marketing online prep courses for helping people pass vocational exams, like entry-level law enforcement or certification, etc. My tutorials and practice quizzes are packaged into over 40 different products. Over 10,000 users have benefited from these courses. My business has earned over 600 5-star reviews on ShopperApproved during the past 12 months.
Customer support is one of the best I have experienced in many years of software use. Customer support issues come up when Google or Microsoft make changes that iSpring product have to adapt to. Great support personnel - available, smart, friendly, followup, etc.

Pros

Ability to prepare and publish great tutorials using PowerPoint as the basis is terrific. User interface is intuitive and comprehensive. Results are high quality and attractive.
Quiz development and deployment is also very easy and comprehensive. The wide range of interactive questions that can be achieved is impressive. Quizzes are attractive in appearance and offer great options for how they perform.
Output of both quizzes and tutorials are excellent for both desktop and mobile devices across both Android and Apple devices.

Cons

I now have a library of over 100 quizzes and tutorials. There is no easy ability to Search for a text string in these source files if I need to repair an error reported to me by my students.

Reasons for Switching to iSpring Suite

Ease of use. PowerPoint based. No Flash, HTML5 supported. Easy to deploy on both desktop and mobile platforms. Runs well on both Android and Apple devices.

Response from iSpring Solutions

Hi Taylor,
Thank you so much for sharing your story about using iSpring. We are extremely happy to hear that it works well for your needs and hope that it keeps serving well. We are also glad that you are satisfied with how our tech support addresses clients' cases!
As per your Cons, could you please send a little more details to [email protected]? Our team will be glad to look into them!

Replied 11/03/2020
Vincent
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/04/2021

The Total elearning experience in a Box

I have been suing the iSpring range of software for 6 years now and have been impressed with the way in which iSpring continues to add new features and enhance the products. The stability as a standalone product and the integration into Microsoft PowerPoint is something that iSpring can be proud of.

Pros

It is an all encompassing, seamlessly integrated product with all the features to create and deliver eLearning Solutions.

Cons

Would be great to be able to comment on each slide in iSpring Space when doing quality Assurance with team members.

Alternatives Considered

Articulate 360

Reasons for Switching to iSpring Suite

The fact that it has an LMS and a Publishing Suite. The ease of use within PowerPoint was the deciding point as the level f expertise required to get an employee trained to use iSpring Suite is minimal. One can then concentrate on the more advanced features in order to get a team fully functional to produce awesome courses.

Response from iSpring Solutions

Hello Vincent,

Thank you very much for posting your detailed review here on Capterra. We appreciate it tons!

As per your feature request, thanks a lot for sharing. I will pass it on to our Product Development team.

Hope iSpring keeps serving you well :)

Replied 09/04/2021
Annie
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/12/2021

iSpring promises and delivers - Tech support is so responsive & patient

Awesomeness. I already forgot the difficulties setting up. Because when I reached out at 3 am to "see" if someone would actually respond...they actually did!!! Tech support guy [SENSITIVE CONTENT] was on point. 5 out of 5 stars for him. Patient, professional, I'm not giving up till you get in attitude, and to my question of can you stay on the chat w/me till I'm in, no snide remark, but rather "I'm here w/you". Thanks a million!

Pros

Integration with my business visions and processes was seamless. The product is easy to use. I only had a little difficulty getting ispring suite and ispring space all coordinated and set up.

Cons

I only had a little difficulty getting ispring suite and ispring space all coordinated and set up. I would have preferred for someone to go in remotely and do it and then explain it to me. I kind of fell into a circular reference and was confused. But maybe I just didn't follow directions well with the initial emails...

Alternatives Considered

Moodle

Reasons for Switching to iSpring Suite

Your webinars, your webpage, everthing that I read that came from you guys was not only informative it was already teaching me and showing me how I could make my course awesome with your product. Also displaying features such as the Dialog simulation, interaction, varied quiz choices, easy upload to YouTube and screen recording + video recording over the PP that could be imported...a-ma-zing! (Plus the ISpring Market--wow!!)

Response from iSpring Solutions

Hello Annie,

Thanks a lot for sharing your thoughts about iSpring products and service. It means the world to us. It's great to hear that you are happy with the iSpring solution.

As per your Cons, I'm sorry to hear that you were experiencing this issue. Could you please send more details to [email protected]? One of our specialists will be more than happy to look into your case.

Hope iSpring keeps serving you well :)

Replied 29/03/2022
Laurent
  • Industry: Banking
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/01/2021

For me, the best e-learning authoring tool!

As a consultant, I use i-Spring to create powerfull e-learning packages for several business units in Global groups. I-Spring is powerful enough to let me create, from PowerPoint présentations, fully animated content including voice over, videos, etc. Thanks to the ease of use of this software, I don't need neither an agency nor developers to produce those packages. So i-Spring let my customers save time and budget, which makes a big difference in the current 2020-21 economic situation.

Pros

Seemless integration into PowerPoint.
Powerful sound and video editing features.
E-learning packages work perfectly in major LMS such as Cornerstone or Syfadis.
Reactive and efficient technical support.

Cons

The customization of the look & feel of feedback windows in the quiz could be implemented in order to ease the layout of questions.

Alternatives Considered

Articulate 360

Reasons for Switching to iSpring Suite

Ease of use enabling my clients to maintain or update their packages in the long term

Response from iSpring Solutions

Hello Laurent,
Thanks a lot for posting your review here on Capterra! We appreciate it greatly. It's wonderful to hear that iSpring fits your needs just perfectly.
Hope it keeps serving you well :)

Replied 25/01/2021
Robert
  • Industry: Government Administration
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 25/01/2021

Great product, simple to use.

Love it.

Pros

The quizzes and the interactions are amazing tools to boost that boring Power Point slide. The ease of use is remarkable and it is all self explanatory and you don't need too much knowledge before using this product.

Cons

Some of the quiz and interaction and slide properties are hidden that make it frustrating when one type of interaction does what you want it to do but the other types don't.

Alternatives Considered

Adobe Captivate and Articulate 360

Reasons for Switching to iSpring Suite

I actually have Storyline and we are considering getting Captivate just to have more types of programs to work with and diversify our e-learning.

Response from iSpring Solutions

Hi Robert,

Thanks a lot for sharing your thoughts about iSpring products and service. We very much appreciate it.

It's great to hear that you are happy with iSpring solution.

As per your Cons, could you please elaborate on what you mean by "hidden" to [email protected]? One of our specialists will be more than happy to look into your case.

Replied 25/03/2021
Ashok
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/10/2019

Awesome tool for Instructional Designers

Easy to work in collaborative environment with Knowledge Experts and Q.C. Dept. who does not have idea of ID concepts and technicality.

Pros

Knowledge experts can provide content in PowerPoint. No hassles of importing PowerPoint into another software. Look and feel is not lost. Collaboration is easy , Knowledge experts and Q.C. Department can work on the same PPT source file instead of working on a copy.

Cons

Nothing much but a few add-on's like animation timeline, layers and basic triggers would make the product still more awesome.

Alternatives Considered

Articulate 360

Reasons for Switching to iSpring Suite

Output Quality, No need to import the slide decks. collaborative environment

Response from iSpring Solutions

Hello Ashok,
Thanks you so much for sharing your positive feedback about using iSpring :) We very much appreciate it and hope that it keeps serving you well!
As per your Cons, please forward them to [email protected] One of our managers will be happy to look into them.

Replied 11/11/2019
Verified Reviewer
  • Industry: Airlines/Aviation
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/09/2018

It's been an excellent product for me

Pros

I've been using the software for almost a year and it is incredibly user-friendly. Being simple doesn't mean few features. It's packed with lots of great features, yet they made it very easy for someone to buy the program and get started without having to read a manual how to use it, like some of the other course maker programs. Right out of the box you can get started. Their fantastic content library if you are doing interactions where people have to think through situations, they also offer lots of great background templates which I've used and presentation designs if you're not too sure how to design your PowerPoint, or just aren't good at it and want some help. They make a lot of great resources if you get the full suite? Even without the full suite, the program itself is just too easy to work with. Once I was ready to upload the program, all I have to do is click the button Publish, and the conversion and upload to place. No FTP or anything else involved. Once it uploads, it brought me to the online host of the course, allowing me to rename it to make other additions to tell the user what the course is about.

I also like that there are so many different options for creating quizzes, tests, and survey questions that are not graded. Additionally, I love the fact that they offer so much in their help section, all of the regular webinars that they host, and the massive library of help available on YouTube and their website. I find their customer service absolutely excellent

Cons

While other programs may offer more interaction options, I think for the average to somewhat advanced user, iSpring is top notch. I can't really call it a negative because in order to do all these other advanced features, I've seen them but I have absolutely no idea how to utilize their features. That would take a lot of learning on my part, and I don't have the time to learn and intricate program. I needed to hit the ground running, and iSpring did just that.

As I type this, I realize the section is meant for Cons, but there really isn't any to speak of.

Response from iSpring Solutions

Hi and THANK YOU greatly for posting such a wonderful review of iSpring here on Capterra. We are sure it will be helpful to anyone looking for a solution for eLearning.
Keep it up :)

Replied 17/09/2018
Dianne
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 25/03/2017

Perfect choice to get PowerPoint presentations onto Moodle

[Note: this review less about the software (which is so intuitive it doesn't need explaining) and more to assist other eLearning content creators. I struggled through forums for days to find a solution to embedding Powerpoint into Moodle! I tried a dozen other methods and software and this is the one that works.]

BACKGROUND

I create content for eLearning systems, and a major limitation is that PowerPoint slides cannot be EMBEDDED (Microsoft is proprietary software). PPS files need to be downloaded, which isn't user-friendly, trackable or secure.

Moodle course creators have traditionally had to use Slideshare or Google Docs to convert powerpoint to HTML5, but iSpring doesn't compromise intellectual property security or require internet access.

The lecturers like iSpring because they know and use PowerPoint already for lectures, and can even include background music, an audio track and video. (There is a pro iSpring product to help with all including branching, but I only used the smaller converter). The course creators like it because they don't have to mess with lecturer's content, and it takes less than a minute to convert into one of the 5 options.

WHAT OPTIONS ARE BEST

WEB

I recommend the iSpring converter "HTML5 for mobile option" that shows on an attractive player. (Although it could do with some extra skins!) You get a zipped file for fast uploading. It's fully interactive, and you can permit people to jump back/forward to slides (with thumbnails), links all work (for branching) as does automatic slide timing, integrated audio (no clicking a link). Basically a PowerPoint show on steroids.

[iSpring also offers Flash like other products, but Flash doesn't play on any Apple product and is blocked by many browsers.]

LMS

For professionals, the BEST choice is a conversion for LMS - that turns the presentation into a zipped Scorm-compliant package. The content has all the bells and whistles of the web version, but can be uploaded on most LMS systems. Course creators and admins prefer Scorm as industry best practice. If you create learning content for sale, its ideal for easy distribution.

VIDEO

Although the iSpring converter for video is good, video as a format has issues. We have regional differences - even though only 1 of 30 slides is different, we have to create and load a dozen different videos each time the lecturer makes a change. The students hate video - too SO slow and jerky.]

Pros

Easy to use. Integrated with PowerPoint which is an existing skill with lecturers. LMS staff and programmers do not edit content. Creates distributable SCORM compliant packages that beginners can easily upload.

The export function looks very useful (I don't know how often I have lost files), as does the resources and presenters section (but I didn't have time to explore what they are for.) I barely scratched the surface. But the client, lecturers and students all agreed the end result was professional. Conversions can be done in minutes in multiple formats - programmed HTML5 takes days and is often unstable on mobile.

The price is very reasonable for the functionality (it is only high due to my country's dollar rate).

Cons

Not much and I am usually very critical.

I only have a trial version so I haven't tried to create "real world" packages (clients get very fussy about strange details, and that is when you suddenly discover something is not possible). You provided options that I never thought of, but that I think clients and students will find useful.

It would be nice if one could specify a range to export more specifically - e.g. slides 1-6, or 2,5,7 (as with printing). I assume I would create multiple presentations and hide slides.

The look of the player skin was a problem, so I programmed the finished file via CSS, and only found out later I can adapt the skin - after I showed the software to the client! However, they thought the universal one was good (although it didn't fit well into their LMS template). I think with the offered customization I could probably solve most problems.

Response from iSpring Solutions

Dear Dianne,
We greatly appreciate your sharing the case of using iSpring here on Capterra! We are sure it will be more than useful to anyone looking for an e-Learning solution :)
Thank you and keep up the great work!

Replied 04/04/2017
Burt
  • Industry: Chemicals
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/03/2020

Can not live without ISpring

Amazing

Pros

This is the most amazing help mate to produce stunning presentations with a "WOW Factor" that keeps the audience attentive and eyes wide open.

PowerPoint by itself is boring, dull and quite frankly worthless unless you have ISpring attached too it.

Before I purchased this add-in, I found or should I say heard a lot of snoring in our audience.

Now with ISpring, all eyes and ears are alive and clapping. I like to take the credit for this but the credit should go to the ISpring add-in.

Thank you so much and by the way, I have never had such great and immediate support as I get from ISpring. Support is important to our company as we are fast-paced.

I needed additional activation on a crashed desktop with a reinstall and within 5 minutes [SENSITIVE CONTENT HIDDEN] at 2:27 AM had me up and running post-haste.

If only the Microsoft and Adobe support was like ISpring, the world would be a much easy place to complete project.

Thank You So Much ISpring

Cons

There is not a thing missing that I can think of. ISpring does it all.

Response from iSpring Solutions

Hi Burt,
Thank YOU so much for such kind words about iSpring products and service...This means the world to us!
What else can we say, we'll try to keep that bar high for all the iSpringers out there! :)
And you, please keep creating better content for all the learners!

Replied 11/03/2020
Mario
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/06/2016

Wonderful communication with a "click"

We have adopted iSpring since 2007 (then the brand was "FlashSpring Pro"), after a thorough comparative analysis with authoring tools available. We are always attentive to developments in other products (including open source and online services), but every year we reaffirm that we are using the best available on the market; iSpring Suite.

Pros

1) Ease of use, even for the production of didactic presentations with very complicated scripts and instructional designs.

2) Flexibility to "pack" the same interactive audiovisual object for all types of devices and operating environments with "1 click".

3) The high quality standard is achieved for multimedia presentations considering that we can very suitably adjust the settings of images, videos, audio and effects.

4) The excellent service and quick response technical support team. It's wonderful people with great human qualities and strong technical knowledge.

5) Has a fair selling price. In addition, iSpringsolutions provides reasonable discounts for upgrades to new versions.

6) We use iSpring Suite fun in our daily work. It's fun to build serious and delicate objects of learning and interactive communication presentations in the field of higher education, professional development of leaders of private enterprises, and training for technicians governmental organizations.

Cons

"The bee flies because she does not know you can not fly" (morphology and design contradicts all principles of aerodynamics); likewise, iSpring Suite is so powerful that many times we bring our computers to extreme limits of performance developed very complicated presentations ... The problem is not iSpringsolutions; the problem is our irrational claim that 1Gb :) is the same as 1 byte.

Smile (believe it or not) we did not find points against the level of development that has come iSprinsolutions with iSpring Suite and see that they have reached an very high fence to overcome.

Response from iSpring Solutions

Hello Mario,
THANK YOU for sharing your wonderful, detailed and sincere feedback about iSpring! We are very grateful to have you with us for these years and appreciate a chance to get that kind of feedback from you!
Keep up you amazing work! Our support team is likewise amazed by you!

Replied 30/06/2016
Professor IML
  • Used for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/03/2018

I have used iSpring products for many years; Suite 8, the latest, is the most powerful so far.

Pros

It harneses all the power of Powerpoint, the output is much smaller than the original Powerpoint and publication in HTML5 makes it available on almost any platform, including iThings which cannot run Flash.
I use iSpring Suite 8 to make presentations of historical material, particularly of early printed books.
Separately, my organisation - to which I introduced iSpring some years ago - uses it to publish audio-visual educational material for physicians on the web for the benefit of doctors in many countries in addition to UK and to publish the slides and audio of presentations given to our History of Medicine Group.
For my own work I extend the use of some features beyond their original purpose; for example, I use the 'Outline' tabs to provide a simple search engine for some documents. I also use iSpring Flip as a means of producing galleries of images with thumbnails for navigation. This, published in HTML5, has replaced an earlier image gallery that I wrote in Flash.
The software is very easy to use at a simple level but is also capable of supporting considerable sophistication in using animation.
I have had to seek technical support on a number of occasions and have always had prompt and helpful responses - even on the rare occasions when a solution has not been found- I empasise these are rare, usually the problems have been solved.

Cons

I have very few complaints! I would like one or two additional features - more sophisticated text search in presentations and a search facility for the flipbooks.

Response from iSpring Solutions

Dear Professor IML,
We'd like to thank you greatly for posting this detailed and kind review about iSpring tools and services here on Capterra. We appreciate it a lot and hope that iSpring keeps serving you well! Keep it up :)
As per the feature requests, please send them directly to [email protected]

Replied 06/04/2018
Enza
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 27/10/2021

my experience

Pros

manage narration
ease of use
integration with powepoint

Cons

In QuizMaker, is there no way to customise the result slides?
i.e. i can customise the 2 available (quiz passed and quiz failed) but i can't add another slide layers?
For example, if I wanted to return a result when 100% has been reached, another result if 70% has been reached and yet another if the minimum score has not been reached.

Interaction - graphical problem:
1.I insert several hotspots and in each one I insert an image which I see as large in the development phase, but which becomes tiny at runtime. Is there no way to determine the size? Even if you put in "appearance", "picture position" = "fit to slide".
2.Is there any way to create an interaction where you just associate audio with no graphics? Or have the background colourless?

Alternatives Considered

Articulate 360

Reasons for Choosing iSpring Suite

ISpring is more 'free and democratic', easier to use because it starts with powerpoint.

Response from iSpring Solutions

Hi,

Thank you so much for reviewing iSpring here on Capterra! We very much appreciate it.

It's great to hear that you are happy with iSpring solution.

Keep up the great work!

Replied 17/12/2021
David
  • Industry: Mental Health Care
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 07/02/2019

iSpring Suite review

Overall I am extremely pleased.

Pros

I benefit most by its seamless interface with Powerpoint. The iCloud feature has also been particularly useful.
Also, the presentation resources feature is good.

Cons

The content library is extremely weak. It lacks cultural diversity and social relevance. Also the intergration of multiple quizzes's across a presentation prior to publication needs to be added.
Also, the Simulation feature character placement is too rigid, because it only supports a single figure that must always be in the same location.
The Presentation Resources feature does not allow for targeted or slide specific content relevance.

Response from iSpring Solutions

Hi David,
Thank you for your feedback. We appreciate it a lot!

As per your cons, please see below:

We understand that usually, a learning course is a combination of slides and quizzes. Our developers designed a well-working automatic passing score calculation mechanics. Here is a detailed guide on it:
https://www.ispringsolutions.com/articles/calculation-of-a-passing-score-in-scorm

In the Presentation Resources, you can add, edit and delete references, file attachments. This feature is needed for filling your entire presentation with some additional information. If you want to complete any of your specific slides with this info you can insert a web object.

We recorded a short tutorial on our Custom Character Tool for you: https://ispri.ng/NnBzL

Hope that helps, and of course we are looking forward to receiving your email at [email protected] with the request for adding new characters to our library.

Replied 07/03/2019
Russell
  • Industry: Information Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 26/07/2019

This tool has expanded our capabilities and saved us time.

Pros

I love how easy it is to use. Because of the PowerPoint interface, I already knew most of the controls.
When I wasn't sure of the controls, there were detailed videos showing me how to achieve the task at hand. Anytime the video wasn't enough help, iSpring's knowledgeable support staff was there to help.

Cons

I could not find a way to get closed captioning to work on videos that I uploaded. I am hopeful that this will be in an upgrade soon. iSpring's app does not offer screen recording functions on mobile devices. With many app interfaces being used in workplaces this would be a great benefit to my business.

Response from iSpring Solutions

Hello Russell,
Thanks a lot for sharing your thoughts on iSpring products and service! We very much appreciate it =) Keep up the great work!
Also thanks a lot for your feature requests. I will forward them to our Product Development team. If you think of anything else, please send a message to [email protected]

Replied 12/08/2019
Bello
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 17/11/2022

All in one software for creating online learning content

Pros

I like ispring suite because it is very easy to use, no coding skill required if you know how to use Microsoft PowerPoint then you Can use it. Another intresting thing is that you Can find video tutorials on YouTube and the customer support is Always ready to help.

Cons

Eventhough it is an Amazing software, recent update makes us learn some technicalities from scratch and large projects Can take a Long Time to convert to HTML5

Response from iSpring Solutions

Hi Bello, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it greatly. As per your Cons, could you please send more details to [email protected]? One of our specialists will be more than happy to look into your case. Thank you! Hope iSpring keeps serving you well :)

Replied 21/11/2022
1,489 reviews